Knowledgebase

Our online knowledgebase offers user a wealth of useful information about travelling by rail. Some of the features include:

  • Information about planned engineering work 12 weeks in advance
  • Information about train service disruption
  • Train Operating Company details
  • A calendar of events affecting the National Rail network and retailing
  • Comprehensive information regarding the services and facilities at every National Rail station. This incorporates Stations Made Easy where, using maps and photographs, you can research the layout and facilities of every National Rail station and a route planner to show you any accessible routes from one part of the station to another
  • Onward travel information from stations and information about to how to reach non-rail served locations
  • Information to help you choose the right ticket for your journey including the ticket type terms and conditions and any restriction codes applicable to your journey
  • Maps of the overall National Rail network with more detailed maps for specific urban areas
  • Detailed information about Special Offers, Railcards and Ranger & Rovers
  • A Season Ticket Calculator which allows you to calculate the exact price of your season ticket