Related Links
- Railcards
- Buy your railcard online and save at least 1/3 on most train fares
- Days Out Guide
- Buy One Get One Free offers at top London Attractions
- TrainTracker
- Up to the minute times for today's trains
- TrainTracker Text
- Live departure & arrival times direct to your mobile
- TextMe Journey Planner
- Journey details straight to your phone
- PlusBus
- Add unlimited bus travel around town to your train ticket
- Traintaxi
- Bridge those final few miles
- SailRail
- Great Value Sail & Rail Packages to Ireland
- Railway Children
- Make a donation today
- Trakkies
- The website for kids who love trains!
- Teaching Zone
- Free resources for teachers
Company Information: Northern Rail (NT)
Last changed: 14:20 on 29 Nov 2008
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | Northern Rail |
| Managing Director | Heidi Mottram |
| Company Website | www.northernrail.org |
| Head Office - Postal Address |
Northern Rail Ltd Northern House 9 Rougier Street York YO1 6HZ |
| Head Office - Primary Phone Number | 0845 00 00 125 |
| Head Office - Email Address | customer.relations@northernrail.org |
| Head Office - Web Address | www.northernrail.org |
| Network Map URL | No map available |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Boxing Day, Christmas Day Closed |
| Customer Services - Primary Phone Number | 0845 00 00 125 |
| Customer Services - Fax Number | 0113 247 9059 |
| Customer Services - Alternate Textphone Number | 0845 604 5608 |
| Customer Services - Address | Customer Relations Northern Rail Ltd PO Box 208 Leeds LS1 2BU |
| Customer Services - Web Address | www.northernrail.org |
| Customer Services - Email Address | customer.relations@northernrail.org |
| Customer Services - Note |
|
| Lost Property | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Lost Property - Primary Phone Number | 0845 00 00 125 |
| Lost Property - Fax Number | 0113 247 9059 |
| Lost Property - Address | Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU |
| Lost Property - Note |
Please contact Customer Relations |
| Assisted Travel | Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Assisted Travel - Primary Phone Number | 08456 008 008 |
| Assisted Travel - Fax Number | 0113 247 9059 |
| Assisted Travel - Alternate Textphone Number | 08456 045 608 |
| Assisted Travel - Address | Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU |
| Assisted Travel - Web Address | www.northernrail.org |
| Assisted Travel - Email Address | assistance@northernrail.org |
| Assisted Travel - Note |
We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team. |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | No |
| Telesales - Note |
Northern Rail do NOT have a telesales service. Please telephone 0845 700 0125 |
| Group Travel | Monday-Friday 09:00-17:00 Weekend Closed Holidays: Boxing Day, Christmas Day Closed |
| Group Travel - Note |
Northern Rail may give discounts for groups of 10 or more. For details please call 0113 247 9659. |
| Business Travel | No |
| Seat Reservations | No |
| Seat Reservations - Note |
Seats are not reservable on any Northern service. |
| Penalty Fares Note |
Penalty fares are not in force on any Northern services. |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | Yes |
| Cycle Policy - Note |
Two cycles spaces are available on all trains. Carried on a 'first come first served' basis. |
| Telephones | No |
Engineering Works ^ Top
- Engineering work between Doncaster and Swinton until 11:30 on Sunday 8 February 2009
- Engineering work between Manchester Piccadilly and Wilmslow via Styal on Saturday 7 February 2009
- Engineering work affecting Northern Rail services from Monday 2 to Thursday 5 February 2009
- Engineeering work between Micklefield / Sherburn-in-Elmet and York on Saturday 31 January and Sunday 1 February 2009
- Engineering work between Preston and Blackpool North until 05:10 Monday 26 January 2009
- Engineering work between Chinley and Stockport from 23:10 Monday 26 until 05:30 Friday 30 January 2009
- Engineering work between Preston and Blackpool North on Sunday 25 January 2009
- Engineering work between Blackburn and Hellifield until 11:35 on Sunday 25 January 2009
- Engineering work between Hexham and Haltwhistle on Sunday 25 January 2009
- Engineering work between Darlington and Newcastle from 22:00 on Saturday 24 and Sunday 25 January 2009
- Engineering work between Micklefield / Sherburn in Elmet and York on Saturday 24 and Sunday 25 January 2009
- Engineering work between Leyland and Preston until 12:20 on Sunday 18 January 2009
- Engineering work between Preston and Blackpool North on Sunday 18 until 05:10 Monday 19 January 2009
- Engineering work between Nottingham and Langley Mill on Sunday 18 January 2009
- Engineering work between Bromley Cross and Blackburn, and between Lostock Hall and Rishton / Ramsgreave & Wilpshire, until 16:20 on Sunday 18 January 2009
- Engineering work between Hexham and Haltwhistle on Sunday 18 January 2009
- Engineering work between Brough and Hull on Saturday 17 and Sunday 18 January 2009
- Overnight engineering work between Selby and York from Monday 12 until Thursday 15 January 2009
- Overnight engineering work between Crewe and Cheadle Hulme from Monday 12 until Friday 16 January 2009
- Engineering work affecting Northern Rail services each evening from Monday 12 until Friday 16 January
- Engineering work between Preston and Blackpool North on Sunday 11 January 2009
- Engineering work between Buxton and Hazel Grove until 12:00 on Sunday 11 January 2009
- Engineering work between Nottingham and Langley Mill on Saturday 10 and Sunday 11 January 2009
- Engineering work between Darlington and Newcastle on Saturday 10 and Sunday 11 January 2009
- Engineering work between Brough and Hull on Saturday 10 and Sunday 11 January
- Engineering work between Micklefield / Sherburn in Elmet and York on Saturday 10 and Sunday 11 January
- Engineering work affecting Northern Rail services from Monday 5 until 06:00 Friday 9 January 2009
- Overnight engineering work between Leeds and York from Monday 5 until 06:00 Friday 9 January 2009
- Overnight engineering work between Cheadle Hulme and Levenshulme from Monday 5 until 05:30 on Thursday 8 January 2009
- Engineering work between Hatfield & Stainforth and Goole until 12:00 on Sunday 4 January 2009
- Engineering work between Blackpool North and Preston from Sunday 4 to 05:00 on Friday 9 January 2009
- Engineering work between Burnley Manchester Road and Rose Grove until 16:00 on Sunday 4 January 2009
- Engineering work between Buxton / Chinley and Stockport on Sunday 4 January 2009
- Engineering work between Normanton and Leeds from 23:00 on Sunday 4 January 2009
- Engineering work between Micklefield / Sherburn-in-Elmet & York on Saturday 3 and Sunday 4 January 2009
- Engineering work between Darlington and Newcastle on Saturday 3 and Sunday 4 January 2009
- Engineering work between Carnforth and Arnside from 23:45 on Wednesday 31 December 2008 to 12:00 Thursday 1 January 2009
- Overnight engineering work affected Northern Rail services from Monday 29 December 2008 to 06:00 Friday 2 January 2009
- Engineering work between Furness Vale and Stockport on Sunday 28 December 2008
- Engineering work between Micklefield / Sherburn-in-Elmet & York on Saturday 27 and Sunday 28 December 2008
- Engineering work between Bentham and Carnforth from Saturday 27 December 2008 to 11:30 on Thursday 1 January 2009
- Engineering work between Blackrod and Preston from 20:15 on Saturday 27 to 10:15 on Sunday 28 December 2008
- Engineering work between Crewe and Wilmslow on Saturday 27 and Sunday 28 December 2008
- Engineering work between Dore and Chinley from Saturday 27 December 2008 until Sunday 4 January 2009
- National Rail services on Boxing Day, Friday 26 December
- National Rail services on Christmas Day, Thursday 25 December
- National Rail services on Christmas Eve, Wednesday 24 December
- Engineering work affecting Northern Rail services from Monday 22 and Tuesday 23 December
- Engineering work between Attenborough and Chesterfield on Sunday 21 December 2008
- Engineering work between Furness Vale and Hazel Grove on Sunday 21 December 2008
- Overnight engineering work affecting Northern Trains from Monday 15 to Friday 19 December
- Engineering work between Attenborough and Chesterfield on Sunday 14 December 2008
- Engineering work between Furness Vale and Hazel Grove on Sunday 14 December 2008
- Engineering work between Lostock Hall and Mill Hill on Sunday 14 December 2008
- Overnight engineering work affecting Northern Rail services from Monday 8 to Friday 12 December
- Engineering work between Castleford and Leeds from 23:00 on Sunday 7 December 2008
- Engineering work between Long Preston and Carlisle on Sunday 7 December 2008
- Engineering work between Bamber Bridge and Blackburn until 12:10 on Sunday 7 December 2008
- Overnight engineering work affecting Northern Rail services from Monday 1 to Friday 5 December
- Engineering work between Blackburn and Burnley Manchester Road / Colne on Sunday 30 November 2008
- Engineering work between Gargrave and Carlisle on Sunday 30 November 2008
- Engineering work between Buxton and Hazel Grove from 21:30 on Saturday 29 until 08:10 on Sunday 30 November 2008
- Engineering work between Manchester Piccadilly and Eccles / Salford Crescent until 09:00 on Saturday 29 November 2008
- Engineering work between Stockport and Navigation Road each night from Monday 24 November until 06:00 Friday 28 November 2008
- Engineering work between Salford Crescent and Hindley / Wigan each night from Monday 24 November until 05:30 Friday 28 November 2008
- Engineering work between Manchester Victoria and Stalybridge each evening from Monday 24 November until 07:00 Friday 28 November 2008
- Engineering work between Cheadle Hulme and Stockport each evening from Monday 24 November to Friday 28 November 2008
- Overnight engineering work affecting Northern Rail services from Monday 24 November to Friday 28 November
- Engineering work between Edge Hill and Deansgate on Sunday 23 November 2008
- Engineering work between Hellifield and Carlisle on Sunday 23 November 2008
- Engineering work between Newton-Le-Willows and Wigan North Western / Bryn from 21:00 Saturday 22 until 15:00 Sunday 23 November 2008
- Engineering work between Hebden Bridge / Preston and Blackburn / Clitheroe / Colne from 23:30 on Saturday 22 and all day Sunday 23 November 2008
- Engineering work between Blackburn and Clitheroe on Saturday 22 November to Thursday 27 November 2008
- Engineering work between Crewe and Stockport each evening from 22:40 on Monday 17 until 05:15 Friday 21 November 2008
- Engineering work between Dalston and Carlisle on Monday 17 to Friday 21 November 2008
- Engineering work between Manchester Victoria and Rainhill / Edge Hill on Monday 17 November to Friday 21 November 2008
- Engineering work between Edge Hill and Deansgate on Sunday 16 November 2008
- Engineering work between Blackburn and Clitheroe from Saturday 15 November to Friday 21 November 2008
- Engineering work between Lostock Hall and Blackburn from 23:30 on Saturday 15 November until 05:30 Monday 17 November 2008
- Engineering work between Doncaster and Althorpe on Saturday 15 and Sunday 16 November 2008
- Overnight engineering work affecting Northern Rail services from Monday 10 November to Friday 14 November
- Engineering work between Normanton and Leeds from 23:00 on Sunday 9 November 2008
- Engineering work between Eaglescliffe / Stockton and Middlesbrough until 16:45 on Sunday 9 November 2008
- Engineering work between Liverpool South Parkway and Deansgate on Sunday 9 November 2008
- Engineering work between Settle and Carlisle on Sunday 9 November 2008
- Engineering work between Blackburn and Clitheroe from Saturday 8 to Friday 14 November 2008
- Engineering work between Wilmslow and Manchester Piccadilly via Stockport each evening between 22:45 and 05:00 Monday 3 to Friday 7 November 2008
- Engineering work between Heald Green and Manchester Airport on Sunday 2 November 2008
- Engineering work between Leeds and Halifax on Saturday 1 and Sunday 2 November 2008
- Engineering work between Heald Green and Manchester Airport on Sunday 26 October 2008
- Engineering work between Leeds and Halifax from Saturday 25 to Friday 31 October 2008
- Engineering work between Selby and Hull from 23:05 on Saturday 25 October until 05:15 on Monday 27 October 2008
- Engineering work between Bolton and Preston Sunday 19 November 2008
- Engineering work between Heald Green and Manchester Airport on Sunday 19 October 2008
- Engineering work between Selby and Hull from 23:05 Saturday 18 October until 05:15 Monday 20 October 2008
- Engineering work between Selby and Hull on Sunday 12 October 2008
- Engineering work between Heald Green and Manchester Airport on Sunday 12 October 2008
- Engineering work between Warrington Bank Quay and Leyland on Sunday 21 September 2008
- Engineering work between York / Gilberdyke and Doncaster from 07:00 Saturday 20 September to Sunday 21 September 2008
