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Company Information: Southern (SN)
Last changed: 16:21 on 3 May 2008
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | Southern |
| Managing Director | Chris Burchell |
| Company Website | http://www.southernrailway.com |
| Head Office - Postal Address |
Go Ahead House 26-28 Addiscombe Road Croydon CR9 5GA |
| Head Office - Primary Phone Number | 08451 27 29 20 |
| Head Office - Fax | 08457 27 29 30 |
| Head Office - Web Address | http://www.southernrailway.com |
| Network Map URL | http://www.southernrailway.com/network_map.php |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Monday-Sunday 24 hours |
| Customer Services - Primary Phone Number | 08451 272920 |
| Lost Property | Monday-Sunday 24 hours |
| Lost Property - Primary Phone Number | 08451 272920 |
| Assisted Travel | Monday-Sunday 24 hours |
| Assisted Travel - Primary Phone Number | 0800 138 1016 |
| Assisted Travel - Primary Textphone Number | 0800 138 1018 |
| Assisted Travel - Address | Customer Services Team Southern Ltd PO Box 277 Tonbridge N9 2ZP |
| Assisted Travel - Note | Disabled Persons Protection Policy available from the given address. |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | Yes |
| Telesales - Note | 08451 27 29 20 (calls may be recorded) |
| Group Travel | Monday-Friday 10:00-15:00 |
| Group Travel - Primary Phone Number | 0870 830 6000 |
| Group Travel - Fax Number | 0208 929 8985 |
| Group Travel - Note | For bookings of 10 or more. Tickets must be booked at least 10 days in advance. |
| Seat Reservations | No |
| Seat Reservations - Note | It is not necessary to pre-book on Southern services. |
| Penalty Fares Note |
Customers should enquire at local stations for details of the penalty fares in operation. |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | Yes |
| Cycle Policy - Note | Carried free of charge subject to space. Not carried on trains timed to arrive in London and Brighton between 07.00-09.59 or departing London and Brighton between 16.00-18.59 Monday-Friday |
| Telephones | No |
Engineering Works ^ Top
- Engineering work between Norwood Junction and Sutton on Saturday 19 and Sunday 20 July 2008
- Engineering work between Purley and Tattenham Corner on Saturday 19 and Sunday 20 July 2008
- Engineering work between Purley and Tattenham Corner on Sunday 13 July 2008
- Engineering work between Norwood Junction and Sutton on Saturday 12 and Sunday 13 July 2008
- Engineering work between Denmark Hill and Shortlands on Saturday 12 and Sunday 13 July 2008
- Engineering work between London Bridge and Peckham Rye on Sunday 6 July 2008
- Engineering work between Norwood Junction and Sutton on Saturday 5 and Sunday 6 July 2008
- Engineering work between Balham, West Croydon and Epsom on Sunday 29 June 2008
- Engineering work between Barnham and Havant on Sunday 29 June 2008
- Engineering work between Balham and Sutton via Mitcham Junction on Saturday 28 June 2008
- Engineering work between Tulse Hill and Streatham Common from Sunday 22 June until 04:00 Monday 23 June 2008
- Engineering work between Leatherhead and Dorking on Sunday 22 June 2008
- Engineering work between Purley and Caterham / Tattenham Corner from Sunday 22 June until 04:00 Monday 23 June 2008
- Engineering work between London Charing Cross and London Bridge on Sunday 15 June 2008
- Engineering work between Peckham Rye and Battersea Park on Sunday 15 June 2008
- Engineering work between Norwood Junction and Sutton on Saturday 14 and Sunday 15 June 2008
- Engineering work between London Charing Cross and London Bridge on Sunday 8 June 2008
- Engineering work between Hove and Angmering on Sunday 8 June 2008
- Engineering work between London Victoria and Herne Hill / Nunhead until 12:00 on Sunday 8 June 2008
- Engineering work between London Charing Cross and London Bridge on Sunday 1 June 2008
- Engineering work between Balham and Beckenham Junction on Saturday 31 May and Sunday 1 June 2008
- Engineering work between Chichester and Ford on Saturday 31 May and Sunday 1 June 2008.
- Engineering work between Bexhill and Rye on Saturday 31 May and Sunday 1 June 2008
- Engineering work between Robertsbridge and Hastings on Sunday 31 May and Monday 1 June 2008
- Engineering work between Pevensey & Westham and Hastings from Sunday 25 May until 04:00 Monday 26 May 2008
- Engiineering work between Crawley and Billinghurst from Sunday 25 May until 04:00 Monday 26 May 2008
- Engineering work between Peckham Rye and Streatham from Sunday 25 May 2008 until 04:00 Monday 26 May 2008
- Engineering work between Fareham, Portsmouth & Southsea and Portsmouth Harbour until 16:00 on Sunday 18 May 2008
- Engineering work between Horsham and Littlehampton on Sunday 18 May 2008
- Engineering work between Earlswood and Three Bridges on Sunday 18 May 2008
- Engineering work between Epsom and Mitcham Junction / West Croydon on Saturday 17 and Sunday 18 May 2008
- Engineering work between Rye and Ashford International on Saturday 17 and Sunday 18 May 2008
