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Company Information: Wrexham & Shropshire (WS)
Last changed: 14:20 on 29 Nov 2008
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | Wrexham & Shropshire |
| Managing Director | Andy Hamilton |
| Company Website | www.wrexhamandshropshire.co.uk |
| Head Office - Postal Address |
The Pump House Coton Hill Shrewsbury SY1 2DP |
| Head Office - Primary Phone Number | 0845 260 5233 |
| Head Office - Email Address | info@wrexhamandshropshire.co.uk |
| Head Office - Web Address | www.wrexhamandshropshire.co.uk |
| Network Map URL | www.wrexhamandshropshire.co.uk/our-route.php |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Monday-Friday (Spring, Summer, Autumn, Winter) 09:00-17:00 |
| Customer Services - Primary Phone Number | 0845 260 5200 |
| Customer Services - Address | Wrexham & Shropshire Customer Services The Pump House Coton Hill Shrewsbury SY1 2DP |
| Customer Services - Web Address | www.wrexhamandshropshire.co.uk |
| Customer Services - Email Address | info@wrexhamandshropshire.co.uk |
| Lost Property | Monday-Friday (Spring, Summer, Autumn, Winter) 09:00-17:00 |
| Lost Property - Primary Phone Number | 0845 260 5200 |
| Lost Property - Address | Wrexham & Shropshire Customer Services The Pump House Coton Hill Shrewsbury SY1 2DP |
| Lost Property - Web Address | www.wrexhamandshropshire.co.uk |
| Lost Property - Email Address | info@wrexhamandshropshire.co.uk |
| Assisted Travel | Monday-Friday (Spring, Summer, Autumn, Winter) 09:00-17:00 |
| Assisted Travel - Primary Phone Number | 0845 260 5200 |
| Assisted Travel - Address | Wrexham & Shropshire Customer Services The Pump House Coton Hill Shrewsbury SY1 2DP |
| Assisted Travel - Web Address | www.wrexhamandshropshire.co.uk |
| Assisted Travel - Email Address | info@wrexhamandshropshire.co.uk |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | Monday-Sunday 08:00-22:00 |
| Telesales - Primary Phone Number | 0845 260 5900 |
| Telesales - Web Address | www.wrexhamandshropshire.co.uk |
| Telesales - Email Address | info@wrexhamandshropshire.co.uk |
| Group Travel | Monday-Friday (Spring, Summer, Autumn, Winter) 09:00-17:00 |
| Group Travel - Primary Phone Number | 0845 260 5200 |
| Group Travel - Address | Wrexham & Shropshire Customer Services The Pump House Coton Hill Shrewsbury SY1 2DP |
| Group Travel - Web Address | www.wrexhamandshropshire.co.uk |
| Group Travel - Email Address | info@wrexhamandshropshire.co.uk |
| Business Travel | Monday-Friday (Spring, Summer, Autumn, Winter) 09:00-17:00 |
| Business Travel - Primary Phone Number | 0845 260 5300 |
| Business Travel - Address | Wrexham & Shropshire Business Travel The Pump House Coton Hill Shrewsbury SY1 2DP |
| Business Travel - Web Address | www.wrexhamandshropshire.co.uk |
| Business Travel - Email Address | info@wrexhamandshropshire.co.uk |
| Seat Reservations | Monday-Friday (Spring, Summer, Autumn, Winter) 09:00-17:00 |
| Seat Reservations - Primary Phone Number | 0845 260 5200 |
| Seat Reservations - Address | Wrexham & Shropshire Customer Services The Pump House Coton Hill Shrewsbury SY1 2DP |
| Seat Reservations - Web Address | www.wrexhamandshropshire.co.uk |
| Seat Reservations - Email Address | info@wrexhamandshropshire.co.uk |
| Penalty Fares Note |
Wrexham & Shropshire requires all passengers to hold a valid ticket for their journey. |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | To be confirmed by train operator |
| Cycle Policy - Note |
Available space for cycles will be limited until late summer 2008 when luggage van vehicles will be in use. Call Customer Services for more details. |
| Telephones | To be confirmed by train operator |
Engineering Works ^ Top
- Engineering work between Bicester North and Haddenham & Thame Parkway on Sunday 1 February 2009
- Engineering work between Oxford and Leamington Spa / Hanborough on Sunday 18 January 2009
- Engineering work between Wolverhampton and Telford Central on Sunday 18 January 2009
- National Rail services on Boxing Day, Friday 26 December
- National Rail services on Christmas Day, Thursday 25 December
- National Rail services on Christmas Eve, Wednesday 24 December
- Engineering work between West Ruislip and London Marylebone on Sunday 19 October 2008
