To respond to your queries, we have a dedicated team who will respond to feedback sent via our website as soon as possible.
Please note: Calls to National Rail Enquiries numbers may be monitored for quality purposes.
- National Rail Enquiries: 08457 48 49 50
- TrainTracker™: 0871 200 49 50 (calls cost 10p per minute from a BT landline, calls from other operators and mobiles may be higher)
- TrainTracker™ Text - text station name to: 8 49 50
- National Rail Enquiries from overseas (Please note: International rates apply): +44 (0) 207 278 5240
- National Rail Enquiries Textphone (for customers with hearing impairments): 0845 60 50 600
- Welsh language: 0845 60 40 500
National Rail Enquiries