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Alexandra Palace (AAP)

Managed by First Capital Connect

 
Station Road
Wood Green
Greater London
N22 7ST
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms None
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Alexandra Palace station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Alexandra Palace

Stations made easy

Route planning around the station including maps and platforms

Show [AAP] route

 

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Partial
Cycle storage location
inside booking office, and opposite booking office
Car park
No
Taxi rank
Yes
Taxi office located in Booking Hall area. Monday-Sunday 24 hours
Rail replacement
Customers travelling to Hornsey and Harringay should use the local bus routes W3 and 29.Southbound and Northbound will stop at bus stop N/S on the far side of Buckingham Road opposite the station exit.Buses to Harringay will stop at bus stop 29 on the far side of High Road. Exit station turn right and follow Station Road to the junction.Buses to Hornsey will stop at bus stop W3 on the near side of Buckingham Road outside the station exit.
Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:15-12:40, 15:00-19:00
Saturday 09:00-15:25
Sunday Closed
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

Located between the booking office entrance and the footbridge across the railway lines. The ticket machine is blue in colour with a silver front and has the word TICKETS on the front and accepts cash & credit/debit cards.


Station Entrance

Get Oyster card here
No
Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
Yes
London fare zone
Zone 3
Penalty fares

Penalty Fares apply to journeys from Alexandra Palace station when travelling with:

  • First Capital Connect

Accessibility and mobility access

Customer help points
Yes These are available on both the London and North bound platforms.
Monday-Sunday 24 hours
Staff help
Monday-Friday 06:00-20:20
Saturday 06:00-20:20
Sunday 08:00-17:50
Accessible ticket machines
No
Accessible ticket office counter
No Discretion is shown and assistance is provided where appropriate
Induction loop
Yes
Ramp for train access
No
Accessible taxis
No
Accessible public telephones
No
Accessible toilets
No
Step free access coverage
Partial station The Booking Office is accessible from the street.
Impaired mobility set down
No
Disabled parking
No
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Left luggage
No
Lost property
Yes

Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day.

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 06:00-13:00, 15:15-19:20
Saturday 08:45-15:45
Sunday Closed

Station map

Station plan

Large station plan for Alexandra Palace

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Stations made easy
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