Station facilities
-
Station seating facilities
Note There are waiting shelters on both Platforms
First Class lounge No Seating area Yes Waiting Rooms Available Note There are Waiting Shelters on both platforms
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Adderley Park
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:00-23:48
Saturday 06:00-23:48
Sunday 08:45-23:45
- Self-service machines
No- Collect from counter
Yes- Collect from machine
No
A Permit to Travel machine is available for use when the Ticket Office is closed.
A Permit to Travel machine is available for use when the Ticket Office is closed.
- Penalty fares
-
Penalty Fares apply to journeys from Adderley Park station when travelling with:
- London Midland
Accessibility and mobility access
- Customer help points
-
Yes
On both platforms - not step-free access
- Staff help
No- Accessible ticket machines
No
- Accessible ticket office counter
No
By member of staff on duty. One step to Booking Hall.
- Induction loop
Yes
- Ramp for train access
No
- Accessible taxis
No
- Accessible public telephones
No
None
- Nearest stations with more facilities
- Birmingham New Street, Lea Hall
- Accessible toilets
No
- Step free access coverage
No part of station
30 steps to Platform One (for Birmingham International), 37 steps to Platform Two. No handrails on upper part of steps down to Birmingham International Platform. One step to Booking Hall.
- Impaired mobility set down
No
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- Left luggage
-
No
None
- Lost property
-
No
None
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:00-23:48
Saturday 06:00-23:48
Sunday 08:45-23:45- CCTV
-
Within station
Station map
- Station plan
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