Station facilities
-
Station seating facilities
First Class lounge No Seating area No Waiting Rooms None Note No waiting rooms available at the station. Shelters provided on platform 1.
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Bishop Auckland
Ticket buying and collection
- Ticket office opening
-
No
- Self-service machines
No- Penalty fares
-
Penalty Fares do not apply when travelling from Bishop Auckland station.
Accessibility and mobility access
- Customer help points
-
No
none
- Staff help
No- Accessible ticket machines
No
- Accessible ticket office counter
No
- Induction loop
No
- Ramp for train access
Yes
- All trains carry a ramp for wheelchair access
- Accessible taxis
No
- Accessible public telephones
No
- Nearest stations with more facilities
- Middlesbrough
- Accessible toilets
No
- Step free access coverage
Whole station
There is step free access onto the platform. Kerb from car park to station entrance
- Impaired mobility set down
No
Kerb from car park to station entrance
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00
Holidays: Boxing Day, Christmas Day Closed - Left luggage
-
No
- Lost property
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00Please contact Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
unstaffed
Monday-Sunday Closed
Station map
- Station plan
- View larger version
- Stations made easy
- Show [BIA] route