Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes In waiting room on Platform 1, in shelter on Platform 2 and in Booking Hall.
Waiting Rooms Available Note yes
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Blake Street
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:55-23:45
Saturday 05:55-23:45
Sunday 09:27-23:40
- Self-service machines
No- Collect from counter
Yes- Collect from machine
No
A Permit to Travel Machine is available for use when the Booking Office is closed.
- Penalty fares
-
Penalty Fares apply to journeys from Blake Street station when travelling with:
- London Midland
Accessibility and mobility access
- Customer help points
-
Yes
On both platforms
- Staff help
-
Monday-Friday 05:55-23:45
Saturday 05:55-23:45
Sunday 09:27-23:40
- Accessible ticket machines
No
- Accessible ticket office counter
No
staff will come out
- Induction loop
No
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Please seek assistance from station staff
- Accessible taxis
No
- Accessible public telephones
No
None
- Accessible toilets
No
- Step free access coverage
Whole station
Step free access from Booking Hall to Birmingham Platform via slope and Lichfield via step free subway and long slope. Alternative entrance to Birmingham Platform via slope direct from Bus stop. 30 steps up to Lichfield Platform or 29 Steps up to Birmingham Platform via subway. Access to Birmingham ramp from Booking Hall.
- Impaired mobility set down
Yes
Slope entrance to station from Bus stop. Ramps to platforms 120m.
- Disabled parking
Yes
- 9 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Blake Street is acredited by the Secure Station Scheme**
- Left luggage
-
No
None
- Lost property
-
No
None
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 05:55-23:45
Saturday 05:55-23:45
Sunday 09:27-23:40- CCTV
-
Within station
Station map
- Station plan
- View larger version
- Stations made easy
- Show [BKT] route