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Bury St Edmunds (BSE)

Managed by Greater Anglia

 
Station Hill
Bury St Edmunds
IP32 6AD
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available (One)
    Note

    On platform 2

    Women-only waiting room No

  • Trolleys

  • Refreshments

    Note

    Cold drinks vending machine

    Food vending machine

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

    Note

    On platform 2

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Bury St Edmunds station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
    Note

    Hairdresser
 
 

Bury St Edmunds

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Route planning around the station including maps and platforms

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Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Partial
Cycle storage location
6 Cycle stands and 2 lockers in the car park, plus 3 cycle stands on platform 1.
Car park
Yes

Station Car Park - 23 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Reduced daily parking after 1600 (Monday to Friday) £2.00

Saturday all day £2.10

Sunday all day £1.00



National Car Parks Ltd (Operator)

0845 050 7080 (for car park queries only) (primary)
customer.service@ncp.co.uk

Charges: £3.10 peak, £2.00 off peak, £11.80 weekly, £47.15 monthly, £485.85 annually

Taxi rank
Yes
Rail replacement

Substitute buses services stop at the Bus stop on station forecourt

Bus services
Yes

Bury St Edmunds is a PlusBus location click here to see the PlusBus map

http://www.plusbus.info/pdfs/PB0046.pdf

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 05:45-18:15
Saturday 06:50-17:30
Sunday 08:15-16:00
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

In the ticket hall adjacent to the ticket office window

Penalty fares

Penalty Fares do not apply when travelling from Bury St Edmunds station.

Accessibility and mobility access

Customer help points
Yes

Help points avaiable on the concourse, and on platforms 1 and 2.


Staff help
Monday-Friday 05:45-18:15
Saturday 06:50-17:30
Sunday 08:15-16:00
Accessible ticket machines
Yes
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
No

Details of nearest taxis are shown on station information poster

Accessible public telephones
No
Accessible toilets
Yes

During opening hours of the station shown above

Step free access coverage
Whole station

via lift

Impaired mobility set down
No
Disabled parking
Yes - 2 spaces
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage
No
Lost property
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the lost property phone line - 0845 600 7245 (option 7).

Closed on Christmas Day and Boxing Day.

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 05:45-18:15
Saturday 06:50-17:30
Sunday 08:15-16:00

These hours refer to Ticket Office staff.

Station map

Station plan

Large station plan for Bury St Edmunds

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