Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Waiting room available during booking office hours, and canopies at all times Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Congleton station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Congleton
- Connection time
- 5 minutes (minimum)
- Car park
Yes
Station Car Park - 35 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Northern Rail (Operator)
08450 000125 (primary)
customer.relations@northernra...
Charges: There is no charge for railway users to park their car in this car park
- Taxi rank
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No
- Rail replacement
-
Replacement transport will set down and pick up from the station approach road
- Bus services
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Yes
Busline 0871 200 2233
- Onward travel
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Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:30-13:40
Saturday 06:30-13:40
Sunday Closed
- Self-service machines
- No
- Penalty fares
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Penalty Fares do not apply when travelling from Congleton station.
Accessibility and mobility access
- Customer help points
-
Yes
Located on Manchester platform. Links for current train running.
- Staff help
-
Monday-Friday 06:30-13:40
Saturday 07:30-13:40
Sunday Closed
- Accessible ticket machines
-
No
- Accessible ticket office counter
-
Yes
- Induction loop
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Yes
- Ramp for train access
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Yes
- All trains carry a ramp for wheelchair access
- Accessible taxis
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No
- Accessible public telephones
-
No
- Accessible toilets
-
No
- Step free access coverage
- Whole station
yes - separate level access from station front to Manchester platform and ticket office and from path to Stoke platform. A stepped footbridge links both platforms.
- Impaired mobility set down
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No
No designated area is provided. The station front may be used for set down purposes.
- Disabled parking
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Yes
- Accessible car park equipment
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No
- Wheelchairs
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No
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00
Holidays: Boxing Day, Christmas Day Closed - Left luggage
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No
- Lost property
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00Please contact Customer Relations
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Friday 06:30-13:40
Saturday 07:30-13:40
Sunday Closed
Station map
- Station plan
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View larger version
- Stations made easy
- Show [CNG] route