Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Seated area is available at all platforms and the main entrance hall,sheltered seating area in platforms
Waiting Rooms Available Note waiting room at the station entrance and platforms.
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk Yes -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Chippenham
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
New facility to be added replacing old facility with additional 24 spaces undercover.
- Sheltered cycle storage
- Partial
- Cycle storage location
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Disused platform, north car park.
- Car park
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Yes
Station Car Park - 640 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
For details of local daily and season ticket prices, and to buy car-park season tickets, please phone our car-park operator APCOA Parking on 01249 444 538 or visit http://www.apcoa.co.uk/about_us.html
APCOA Parking (UK) Limited (Operator)
0845 165 2030 (primary)
- Taxi rank
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Yes
Taxi Rank: Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
- Rail replacement
-
Short stay car park terminating and starting services, bus stop in bus turning area - through services
- Bus services
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Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
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Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:50-20:00
Saturday 05:50-19:30
Sunday 07:50-19:30
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
In ticket hall
- Penalty fares
-
Penalty Fares apply to journeys from Chippenham station when travelling with:
- First Great Western
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Friday 05:30-22:15
Saturday 05:30-22:15
Sunday 07:00-22:15
- Accessible ticket machines
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Yes
Accessible ticket machines are located at the station entrance by the ticket office.
- Accessible ticket office counter
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Yes
- Induction loop
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Yes
- Ramp for train access
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Yes
- Accessible taxis
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Yes
Accessible taxis are available. Please request staff assistance
- Accessible public telephones
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Yes
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to
- Accessible toilets
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Yes
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web http://www.radar.org.uk/ site:
- Step free access coverage
- Partial station
Partial access via Barrow Crossing with staff assistance only for those who can't use the stairs. Ticket office and South car park are step free, North car park access via footbrigde only.
- Impaired mobility set down
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Yes
Set- Down / Pick up Points are available at the station entrance
- Disabled parking
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Yes
- Accessible car park equipment
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No
Accessible ticket machine is available at the car park.
- Wheelchairs
-
Yes
- Ticket gates
- No
General services information
- Customer service
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Yes
Monday-Sunday 07:00-22:00
Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day) - Left luggage
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No
- Lost property
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Yes
Monday-Sunday 07:00-22:00
Lost Property enquiries 08457 000 125 (07:00-22:00 every day) - British Transport Police
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0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Saturday 05:30-22:15
Sunday 07:00-22:15
Station map
- Station plan
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View larger version
- Stations made easy
- Show [CPM] route