Station facilities
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Station seating facilities
First Class lounge No Seating area Monday-Sunday 24 hours Various locations throughout the station.
Opening hours Monday-Saturday 06:45-19:00 Sunday 10:45-18:15 Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
Note Mon - Sat 06:45 - 19:00
Sun 10:45 - 18:15
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Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Colwyn Bay
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- No
- Cycle storage location
-
At the front of the station
- Car park
-
Yes
Station Car Park - 76 spaces
Monday-Sunday 24 hours
Standard Parking, Disabled Parking & Short Stay ( 20 minutes )
National Car Parks Ltd (Operator)
0845 050 7080 (primary)
customer.service@ncp.co.uk
Charges: £3.20 daily, £12.80 weekly, £49.15 monthly, £147.46 three-monthly, £512.00 annually
- Taxi rank
-
Yes
At the front of the station
Monday-Saturday 06:00-23:00 Sunday 08:00-23:00 - Rail replacement
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At the station car park
- Bus services
-
Yes
Buy a Colwyn Bay PLUSBUS ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.plusbus.info
- Onward travel
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Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Saturday 06:15-19:15
Sunday 11:15-18:15
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
Next to the booking office
- Penalty fares
-
Penalty Fares do not apply when travelling from Colwyn Bay station.
Accessibility and mobility access
- Customer help points
-
Yes
Ticket Office only
- Staff help
-
Monday-Saturday 06:30-21:14
Sunday 10:30-18:30
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
-
Yes
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
- Accessible taxis
-
Yes
- Accessible public telephones
-
Yes
- Accessible toilets
-
Yes
Available during staffing hours
- Step free access coverage
- Whole station
- Impaired mobility set down
-
Yes
- Disabled parking
-
Yes
- 2 spaces
- Accessible car park equipment
-
Yes
- Wheelchairs
-
Monday-Saturday 06:05-21:14
Sunday 10:30-18:30
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 11:00-20:00 - Left luggage
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No
- Lost property
-
Yes
Contact nearest staffed station or Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Saturday 06:30-21:14
Sunday 10:30-18:30 - CCTV
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Within station
Station map
- Station plan
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View larger version
- Stations made easy
- Show [CWB] route