Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available (One) Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee kiosk
Cold drinks vending machine
Food vending machine
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Enfield Lock
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- Partial
- Cycle storage location
-
3 cycle hoops and 6 cycle lockers on the approach to Platform 1
- Car park
-
No
- Taxi rank
-
No
- Rail replacement
-
Replacement transport stop at Station entrance
- Bus services
-
Yes
London buses operate from outside the station
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:15-13:10
Saturday 07:10-13:40
Sunday Closed
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
-
Yes
On the platform
- Get Oyster card here
-
No
- Top up Oyster pay as you go here
-
Yes
- Use Oyster pay as you go here
-
Yes
- London fare zone
-
Zone 6
- Penalty fares
-
Penalty Fares apply to journeys from Enfield Lock station when travelling with:
- Greater Anglia
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Friday 06:15-13:10
Saturday 07:10-13:40
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
-
No
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- Accessible taxis
-
No
Details of nearest taxis are shown on station information poster
- Accessible public telephones
-
No
- Accessible toilets
-
No
- Step free access coverage
- Whole station
- Impaired mobility set down
-
No
- Disabled parking
-
No
- Accessible car park equipment
-
No
- Wheelchairs
-
No
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the Customer Relations team on 0845 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the lost property phone line - 0845 600 7245 (option 7).
Closed on Christmas Day and Boxing Day.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Friday 06:15-13:10
Saturday 07:10-13:40
Sunday Closed
Station map
- Station plan
-
View larger version
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