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London Euston (EUS)

Managed by Network Rail

 
Euston Road
London
Greater London
NW1 2RT
 

Station facilities

  • Station seating facilities

    First Class lounge Monday-Friday 07:00-23:00 Saturday 07:00-17:00 Sunday 10:00-23:00

    Located

    Upstairs next to the Brittania Pub

    Step free to access 

    Yes a platform for mobility impaired customers.

    Refreshments

    First Class customers can find a comfy seat and enjoy complimentary soft drinks, light snacks and newspapers. A full bar is available at both locations for the purchase of alcoholic drinks

    Tickets Accepted:

    Virgin Business, First Open or Advance First tickets. ScotRail First tickets for the Caledonian Sleepers. You can only enter the lounge on the travel date shown on your ticket.

    Concessions for Standard Class sleeper customers

    No
    Seating area Monday, Tuesday, Wednesday, Thursday 04:30-01:30 Friday, Saturday 04:30-02:00 Sunday 05:15-01:30

    Available throughout the station.
    Waiting Rooms Available
    Note

    Situated by the entrance to platforms 16-18

    Women-only waiting room No

  • Trolleys

    Note

    Coin-operated trolley

    Porter service available

  • Refreshments

    Note

    Coffee shop

    Café

    Coffee kiosk

    Food vending machine

    Public House/Bar

    Food outlet (Seating available)

    Food outlet (Seating unavailable)

  • ATM machine

    ATM machine Yes
    Notes

    Located outside the station

    Located on concourse

    Located outside main entrance
    Opening hours Monday-Sunday 07:00-21:40 Monday-Friday 08:00-20:00
    Notes

    Located on the concourse

  • Toilets

    Note

    Located on the concourse by the entrance to Platforms 1-3

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi Yes
    Note

    Find WiFi Hotspots around London Euston station
    Web kiosk No

  • Post box

    Note Located on the concourse

  • Tourist information office

    Tourist information office Yes
    Note

    Tourist information is available from the London Travel Information Centre on the main concourse.

  • Shops

    Opening hours Monday, Tuesday, Wednesday, Thursday 04:30-01:30 Friday, Saturday 04:30-02:00 Sunday 05:15-01:30
    Note

    Shoe repairer

    Wide range of shops

    Pharmacy

    Off Licence

    Passport Photo Booth
 
 

London Euston

Stations made easy

Route planning around the station including maps and platforms

Show [EUS] route

 

Station Message: Alert!

For all Virgin Trains services, barriers will close 2 minutes prior to departure. Please note train doors close 1 minute prior to departure for all Virgin Trains & London Midland services. Doors close 30 seconds before departure for London Overground services. 

Transport links

Connection time
15 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Partial
Cycle storage location
Behind Nandos & Cafe Rouge on the Piazza. On the West and East Colonnades
Car park
Yes

Station Car Park - 217 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

There is a secured car park underneath the station which is accessible via the stairs by the Underground. Vehicle access is from Melton Street. Five disabled spaces are available on Level 5 and additional assistance can be requested to and from the car park.

Parking charges.



APCOA Parking (UK) Limited (Operator)

0845 077 4244 (primary)
Taxi rank
Yes

The taxi rank is located beneath the station.

Bus services
Yes

Bus route maps are available from Transport for London's website.

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 05:15-00:00
Saturday 05:45-23:00
Sunday 07:00-00:00

The travel centre is on the left as you enter through the main entrance.

Advanced bookings are available

Monday to Sunday – 07:30 to 21:00

Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

Ticket Office


Inside Ticket Office

Get Oyster card here
No
Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
Yes
Oyster information
Oyster PAYG top-up available from the London Midland ticket office adjacent to Platforms 8-11. Other Oyster transactions avaialble from service ticket machines operated by London Midland.
London fare zone
Zone 1
Penalty fares

Penalty Fares apply to journeys from London Euston station when travelling with:

  • London Overground
  • London Midland

Penalty Fares do not apply if travelling with:

  • Virgin Trains
  • ScotRail

Accessibility and mobility access

Customer help points
Yes

A dedicated Mobility Assistance Reception is located on the main concourse adjacent to the ticket office. There is also a Customer Information Point located in the centre of the concourse.


Staff help
Monday, Tuesday, Wednesday 04:30-01:30
Friday, Saturday 04:30-02:00
Sunday 05:15-01:30
Accessible ticket machines
Yes
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes - If you need assistance we recommend that you book at least 24 hours in advance of travel
Accessible taxis
Yes

The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts.

You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point.

The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.

Accessible public telephones
Yes
Accessible toilets
Yes

These are loacted adjacent to the main public toilets, by the entrance to platforms 1-3.

Step free access coverage
Whole station

Suitable for disabled passengers. Level access to all platforms.

Impaired mobility set down
Yes

Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Mobility Assistance Reception on the main concourse or from any member of staff. To book assitance in advance please use the following numbers:

  • Virgin Trains – 0845 744 3366, textphone 18001 0800 912 2901
  • London Midland – 0800 092 4260, textphone 0844 811 0134
  • London Overground – 0845 6014 867
  • ScotRail – 0800 912 2901, textphone 18001 0800 912 2901
    • Disabled parking
    Yes Parking is chargeable for all vehicles
    Accessible car park equipment
    No
    Wheelchairs
    Yes
    Ticket gates
    Yes
    There are ticket gates at the entrances to platforms 8 - 11 inclusive.

    General services information

    Customer service
    Yes
    Monday-Sunday 07:00-23:00

    Available from the Customer Information Point in the centre of the concourse. Alternatively customers can seek information and assitance from the ticket office or the Mobility Assistance Reception.

    Left luggage
    Yes
    Monday-Friday 07:00-23:00
    Saturday 07:00-23:00
    Sunday 07:00-23:00

    Situated at the top of the ramp to platforms 16 to 18.

    Operated by Excess Baggage Company 0207 387 1499

    Lost property
    Yes
    Monday-Friday 09:00-17:00

    Situated within left luggage.

    Operated by Excess Baggage Company

    British Transport Police
    0800 40 50 40

    Staffing

    Staffing level
    Full-time
    Monday, Tuesday, Wednesday, Thursday 04:30-01:30
    Friday, Saturday 04:30-02:00
    Sunday 05:15-01:30
    CCTV
    Within station
    Car park
    Cycle storage

    Station map

    Station plan

    Large station plan for London Euston

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