Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee kiosk
Food outlet (Seating available)
-
ATM machine
ATM machine Yes Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Guildford
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- Yes
- Car park
-
Yes
Farnham Road & Long Stay - 330 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Pay & Display. Sat £5.00 - Sun £1.00.
Weekend tickets available from 1115 Fri £9.00.
(ALL Smart Car) tickets available from ticket office ONLY
(Smart Car) Mon - Fri £5.70 Sat £3.60 Sun £0.60. Off Peak from 1600 Mon - Sat £1.20. Weekend ticket available from 1200 Fri £4.80.
(Smart Car) Weekly £28.50, Monthly £102.00,
Quarterly £306.00, Annual £1080.00
PLEASE NOTE
Farnham Road stair acces to the overbridge from the carpark for Season Ticket holders only, has been amended and is available for use during peak hours only;
Monday - Friday between
0600-0900 and
1600-1900 only
The stair access will be closed at all other times including weekends and bank holidays.
Charges: £9.50 peak, After 1115 Mon-Sat £5.00 off peak, £9.50 Mon-Fri, £5.00 Sat and Bank Holidays, £1.00 Sun daily, £47.50 weekly, £170.00 monthly, £510.00 three-monthly, £1800.00 annually
Multi-storey - 250 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Season tickets only
Charges: £420.00 three-monthly, £1600.00 annually
Premium - 77 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Pay & Display 2 c/card only.
Sat £10.00 - Sun £2.00.
Weekend tickets available from 1200 Fri £16.00
Charges: £14.50 peak, After 1600 Mon-Sat £4.00 off peak, £14.50 Mon-Fri, £10.00 Sat and Bank Holidays, £2.00 Sun daily
- Taxi rank
-
Yes
- Rail replacement
-
Bus lay-by in Station Forecourt off Walnut Tree Close.
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:10-22:00
Saturday 06:10-22:00
Sunday 06:20-22:00
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
-
Yes
In booking hall of both entrances
- Smartcards validators
- Yes
- Penalty fares
-
Penalty Fares apply to journeys from Guildford station when travelling with:
- South West Trains
- Southern Railway
- First Great Western
Penalty Fares do not apply if travelling with:
- CrossCountry
Accessibility and mobility access
- Customer help points
-
Yes
Help points are available on all platforms
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
-
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
-
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
-
Yes
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- Accessible taxis
-
Yes
The taxi rank is located outside the main station entrance (platform 2)
- Accessible public telephones
-
Yes
- Accessible toilets
-
Yes
A National Key Scheme toilet is available on platform 2. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web www.radar.org.uk/ site:
- Step free access coverage
- Whole station
There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance.
There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.
- Impaired mobility set down
-
No
- Disabled parking
-
Yes
- 8 spaces
- Accessible car park equipment
-
No
- Wheelchairs
-
Yes
- Ticket gates
- Yes
General services information
- Customer service
-
Yes
Please contact our Customer Services Department on 0845 6000 650
- Left luggage
-
No
- Lost property
-
Yes
Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Station map
- Station plan
-
View larger version
- Stations made easy
- Show [GLD] route