Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee kiosk
Cold drinks vending machine
Food vending machine
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes Note News agent
Passport Photo Booth
Goodmayes
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:10-19:40
Saturday 07:10-19:00
Sunday 08:10-15:40
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
No
In the ticket hall
- Get Oyster card here
No- Top up Oyster pay as you go here
Yes- Use Oyster pay as you go here
Yes- London fare zone
-
Zone 4
- Penalty fares
-
Penalty Fares apply to journeys from Goodmayes station when travelling with:
- Greater Anglia
Accessibility and mobility access
- Customer help points
-
Yes
Help point located on the bridge.
- Staff help
No- Accessible ticket machines
Yes
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
No
- Accessible taxis
No
Details of nearest taxis are shown on station information poster
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
No part of station
- Impaired mobility set down
No
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
Yes
General services information
- Customer service
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the Customer Relations team on 0845 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the lost property phone line - 0845 600 7245 (option 7).
Closed on Christmas Day and Boxing Day.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:10-19:40
Saturday 07:10-19:00
Sunday 08:10-15:40Refers to ticket office staffing hours
Station map
- Station plan
- View larger version
- Stations made easy
- Show [GMY] route