Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note on platforms Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee shop
-
ATM machine
ATM machine No Bureau de change No Notes Euros and travellers cheques are accepted at the ticket office
-
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Hastings station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Hastings
Ticket buying and collection
- Ticket office opening
-
Monday-Sunday 05:50-20:30
Monday-Friday 05:50-20:30
Saturday 05:50-20:30
Sunday 05:50-20:30
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
On way in to access trains
- Penalty fares
-
Penalty Fares apply to journeys from Hastings station when travelling with:
- Southern Railway
- Southeastern
Accessibility and mobility access
- Customer help points
-
Yes
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
-
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
Yes
booking hall
- Accessible ticket office counter
Monday-Friday 05:50-20:30
Saturday 05:50-20:30
Sunday 05:50-20:30
- Induction loop
No
- Ramp for train access
Yes
- Please seek assistance from staff
- Accessible taxis
Yes
- Accessible public telephones
No
- Accessible toilets
Yes
- Step free access coverage
Whole station
Ticket Office and Car Park are step free. Access to all platforms via Lift.
- Impaired mobility set down
Yes
- Disabled parking
Yes
- 3 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hoursCycle restrictions on Southern trains from this station
0507 to London Bridge - cycles cannot be carried beyond Lewes
0615 to Victoria - cycles cannot be carried beyond Lewes
0649 to Victoria - cycles cannot be carried beyond Lewes
0712 to Brighton – cycles cannot be carried beyond Eastbourne
0720 to Victoria - cycles cannot be carried beyond Lewes
0738 to Victoria - cycles cannot be carried at all on this train
0810 to Brighton – cycles cannot be carried at all on this train
0826 to Brighton – cycles cannot be carried at all on this train
Please visit www.southernrailway.com/cyclepolicy for more information - Left luggage
-
No
- Lost property
-
Yes
Phone customer services 0845 000 2222 to reclaim lost property
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hoursStaff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory
- CCTV
-
Within station
Car park
Station map
- Station plan
- View larger version
- Stations made easy
- Show [HGS] route