Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Booking office on concourse of platform 1. Waiting room on platform 1 open 06:15-20:00. Shelter on Platform 3.
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
Note Located on platform 1
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Harrogate
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- Partial
- Car park
-
Yes
Station Car Park - 117 spaces
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Cash payments from machine
For card payments register with RingGo call Tel: 01138090070 or www.MyRingGo.com/register
Northern Rail (Operator)
08450 000125 (primary)
customer.relations@northernra...
Charges: Short Stay 50p for 20 min or £6.00, with a rebate of £3.00 to rail users Also RingGo in Operation(station code 5711) call Tel: 01138090070 or visit www.MyRingGo.com/register daily, £12.00 - with the equivalent rail season ticket weekly, £30.00 - with the equivalent rail season ticket monthly
- Taxi rank
-
Yes
Taxi rank at front of station
- Rail replacement
-
Replacement transport will pick up/drop off in the station car park
- Bus services
-
Yes
‘Transdev Harrogate & District' operate a network of daily, frequent bus routes around Harrogate and also to nearby towns and villages. For route maps and timetables: www.harrogateanddistrict.co.uk
Harrogate Bus Station is located adjacent to the rail station.
Buy a Harrogate PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:15-19:00
Saturday 06:15-19:00
Sunday 09:15-18:00
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
-
Yes
Concourse
- Penalty fares
-
Penalty Fares do not apply when travelling from Harrogate station.
Accessibility and mobility access
- Customer help points
-
No
contact Customer Relations 0845 00 00 125
- Staff help
-
Monday-Saturday 05:30-00:15
Sunday 05:30-00:15
Saturday 05:30-00:15
- Accessible ticket machines
-
Yes
Accepts Cash & Cards
- Accessible ticket office counter
-
No
staff will come out of the office to assist
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- All trains carry a ramp for wheelchair access
- Accessible taxis
-
Yes
- Accessible public telephones
-
Yes
Disabled user friendly
- Accessible toilets
-
Yes
- Step free access coverage
- Whole station
Ramped access to both platforms. Lift access to footbridge open for all services. There are 3 platforms at the station, but platform 2 is obsolete.
- Impaired mobility set down
-
Yes
- Disabled parking
-
Yes
- Accessible car park equipment
-
No
- Wheelchairs
-
Yes
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00
Holidays: Boxing Day, Christmas Day Closed - Left luggage
-
No
- Lost property
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00Please contact Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Friday 06:15-19:00
Sunday 09:15-18:00
Saturday 06:15-19:00
Station map
- Station plan
-
View larger version
- Stations made easy
- Show [HGT] route