Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Hartford (Cheshire)
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:10-20:40
Saturday 06:10-20:40
Sunday 10:35-17:55
- Self-service machines
No- Collect from counter
Yes- Collect from machine
No
- Penalty fares
-
A Penalty Fares scheme operates from Hartford station.
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Friday 06:10-20:40
Saturday 06:10-20:40
Sunday 10:35-17:55
- Accessible ticket machines
No
- Accessible ticket office counter
No
1 to 1 contact with ticket office staff
- Induction loop
Yes
- Ramp for train access
No
- Accessible taxis
No
- Accessible public telephones
No
none
- Accessible toilets
No
- Step free access coverage
Whole station
9 steps up from lower car park, then 38 down to Booking Hall entrance - alternative step-free route available via road and ramp. From Booking Hall, step-free route to Birmingham platform via road or 23 steps down. 9 steps up to footbridge level, then 32 steps down from Liverpool platform (2). Step-free ramp from road overbridge to Liverpool platform. Step-free route between platforms is 375m.
- Impaired mobility set down
No
Pick-up is possible from car park
- Disabled parking
Yes
- 5 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. - Left luggage
-
No
None - Lost property
-
No
None - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:10-20:40
Saturday 06:10-20:40
Sunday 10:35-17:55
Station map
- Station plan
- View larger version
- Stations made easy
- Show [HTF] route