Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note There are ramped waiting rooms available on the platforms. Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Haltwhistle station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Haltwhistle
Ticket buying and collection
- Ticket office opening
-
Monday-Sunday Closed
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
On the entrance to the Newcastle bound platform
Accepts cards only
- Penalty fares
-
Penalty Fares do not apply when travelling from Haltwhistle station.
Accessibility and mobility access
- Customer help points
-
No
none
- Staff help
No- Accessible ticket machines
No
- Accessible ticket office counter
No
- Induction loop
No
- Ramp for train access
Yes
- All trains carry a ramp for wheelchair access
- Accessible taxis
No
- Accessible public telephones
No
- Nearest stations with more facilities
-
The nearest station(s) with more facilities than Haltwhistle are:
- Brampton
- Accessible toilets
No
- Step free access coverage
Whole station
Stepped footbridge but ramped access onto each platform can be obtained by going round using the road (unknown distance). Step free access from car park to station entrance
- Impaired mobility set down
Yes
Step free access from car park to station entrance
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00
Holidays: Boxing Day, Christmas Day Closed - Left luggage
-
No
- Lost property
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00Please contact Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
unstaffed
Monday-Sunday Closed
Station map
- Station plan
- View larger version
- Stations made easy
- Show [HWH] route