Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Seating Available On Both Platforms , As Well As A Waiting Room , And Seating In The Booking Hall .
Waiting Rooms None Note Platform 1 - roof with 2 metal seats. Waiting room with level access and 1 seat. Platform 2 - 2 metal seats on platform. Shelter with no seats.
Women-only waiting room No -
Trolleys
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Refreshments
Note Coffee shop
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ATM machine
ATM machine No Bureau de change No -
Toilets
Note Male And Female Toilets Can Be Located In The Waiting Room .
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Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi Yes Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Merstham
- Connection time
- 4 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- Yes
- Cycle storage location
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station front, Platform 1, Platform 2
- Car park
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Yes
Station Car Park - 163 spaces
Monday-Sunday 24 hours
Charges apply: Monday to Sunday
£1 Daily - Sunday & Bank Holidays
Purchasing a season ticket does not guarantee you a car parking space
Charges: £5.30 daily, £22.00 weekly, £84.00 monthly, £236.00 three-monthly, £882.00 annually
- Taxi rank
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Yes
Information on taxis from this station is available at www.traintaxi.co.uk
- Rail replacement
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Along from station at existing bus stops on High Street.
- Rail replacement maps
- View location map for rail replacement services
- Bus services
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Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
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Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
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Monday-Friday 06:10-19:35
Saturday 06:10-19:35
Sunday 08:30-16:40
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
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Yes
Located in the booking hall
- Penalty fares
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Penalty Fares apply to journeys from Merstham station when travelling with:
- Southern Railway
- Southeastern
Accessibility and mobility access
- Customer help points
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No
- Staff help
-
Monday-Friday 06:10-19:35
Saturday 06:10-19:35
Sunday 08:30-16:40
- Accessible ticket machines
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Yes
Quick Fare Machine Can Be Located By Entrance To Platform 1 .
- Accessible ticket office counter
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No
- Induction loop
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Yes
- Ramp for train access
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No
- Accessible taxis
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Yes
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 0800 138 1016. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Accessible public telephones
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No
- Nearest stations with more facilities
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The nearest station(s) with more facilities than Merstham are:
- Redhill
- Accessible toilets
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No
- Step free access coverage
- Whole station
Step free access from main entrance to Ticket office and platform 1 (to London) only. Step-free access from rear entrance via steep access path to platform 2 (to Redhill) from Malmstone Avenue only. No access between platforms except via footbridge with steps. Nearest step-free station is Redhill.
- Impaired mobility set down
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Yes
No Designated Area .
- Disabled parking
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Yes
- 3 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
-
No
2 machines
- Wheelchairs
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No
- Ticket gates
- No
General services information
- Customer service
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No
- Left luggage
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No
Call Customer Services 08451 272920
- Lost property
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No
Call Customer Services 08451 272920 To Reclaim Your Proprty .
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Friday 06:10-19:35
Saturday 06:10-19:35
Sunday 08:30-16:50
Station map
- Station plan
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View larger version
- Stations made easy
- Show [MHM] route