Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Seating available on platforms 1&2 as well as waiting rooms with seating on both platforms .
Waiting Rooms Available Note Platform 1 - metal seats in waiting room with space for wheelchairs. 2nd waiting room open mornings only. Platform 2 - waiting room open mornings only. Standard seats in Ticket office.
Women-only waiting room No -
Trolleys
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Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes Note News agent
Polegate
Ticket buying and collection
- Ticket office opening
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Monday-Friday 06:10-19:35
Saturday 06:10-19:35
Sunday 08:30-16:05
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Located in the booking hall
- Penalty fares
-
Penalty Fares apply to journeys from Polegate station when travelling with:
- Southern Railway
Accessibility and mobility access
- Customer help points
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Yes
White in colour can be located on platform 2 , as well as bottom of stairs on platform 1 .
- Staff help
-
Monday-Friday 06:10-19:35
Saturday 06:10-19:35
Sunday 08:30-16:05
- Accessible ticket machines
Yes
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Accessible taxis
Yes
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 0800 138 1016. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
Whole station
Step-free access to Ticket Office and via short steep ramps to each platform. Footbridge or level crossing between platforms.
- Impaired mobility set down
Yes
In Car Park
- Disabled parking
Yes
- 4 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
Yes
4 machines
- Wheelchairs
No
- Ticket gates
Yes
General services information
- Customer service
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No
Cycle restrictions on Southern trains from this station
0550 to London Bridge - cycles cannot be carried beyond Lewes
0633 to London Bridge - cycles cannot be carried beyond Lewes
0705 to Victoria - cycles cannot be carried beyond Lewes
0723 to London Bridge - cycles cannot be carried beyond Lewes
0739 to Victoria - cycles cannot be carried beyond Lewes
0754 to Brighton - cycles cannot be carried at all on this train
0805 to Victoria - cycles cannot be carried beyond Lewes
0812 to Brighton - cycles cannot be carried at all on this train
0825 to Victoria - cycles cannot be carried at all on this train
0852 to Brighton - cycles cannot be carried at all on this train
1657 to Ashford International - cycles cannot be carried at all on this train
1725 to Ore - cycles cannot be carried at all on this train
1757 to Ashford International - cycles cannot be carried at all on this train
1858 to Ashford International - cycles cannot be carried at all on this trainPlease visit www.southernrailway.com/cyclepolicy for more information
- Left luggage
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No
Call Customer Services 08451 272920
- Lost property
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No
Call Customer Services 08451 272920
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:00-20:00
Saturday 06:00-20:00
Sunday 06:00-20:00
Station map
- Station plan
- View larger version
- Stations made easy
- Show [PLG] route