Station facilities
-
Station seating facilities
Note Photo booth
First Class lounge No Seating area Yes On concourse
Waiting Rooms Available Women-only waiting room No -
Trolleys
-
Refreshments
Note Café
Food outlet (Seating available)
-
ATM machine
ATM machine Yes Notes Located on concourse
Bureau de change No -
Toilets
Note Thru Turnstiles
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes Note News agent
Hairdresser
Passport Photo Booth
Portsmouth & Southsea
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- Yes
- Car park
-
Yes
Station Car Park - 26 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Sat £4.00 Sun £4.00
Weekend ticket available from 1200 Fri £10.00
Charges: £8.00 peak, £2.00 after 1600 Mon-Sun off peak, £8.00 Mon-Fri, £4.00 Sat, Sun and Bank Holidays daily, £40.00 weekly
- Taxi rank
-
Yes
Located outside front of station with 2 steps to road or dropped curb.
- Rail replacement
-
Station Street bus stop at side of Railway Station near Matalan car park.
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:40-20:30
Saturday 05:40-20:30
Sunday 06:40-20:40
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
-
Yes
On the station concourse by ticket barriers
- Penalty fares
-
Penalty Fares apply to journeys from Portsmouth & Southsea station when travelling with:
- Southern Railway
- South West Trains
Penalty Fares do not apply if travelling with:
- First Great Western
Accessibility and mobility access
- Customer help points
-
Yes
Help points are available on all platforms
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
-
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
-
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
-
Yes
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- Accessible taxis
-
No
- Accessible public telephones
-
No
- Accessible toilets
-
Yes
A National Key Scheme toilet is available the lower concourse. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web www.radar.org.uk/ site:
- Step free access coverage
- Whole station
There is level access to the low level platforms at Portsmouth and Southsea. There is lift access to the high level platforms (for services to Portsmouth and fast trains to Guildford and London Waterloo).
The lifts are available 24 hours
- Impaired mobility set down
-
No
- Disabled parking
-
Yes
- 2 spaces
Parking is chargeable for all vehicles
- Accessible car park equipment
-
No
- Wheelchairs
-
Yes
- Ticket gates
- Yes
General services information
- Customer service
-
Yes
Please contact South West Trains Customer Service Centre on 0845 6000 650
Cycle restrictions on Southern trains from this station
0551 to Victoria - cycles cannot be carried beyond Horsham
0650 to Victoria - cycles cannot be carried beyond Horsham
0724 to Brighton - cycles cannot be carried beyond ChichesterPlease visit www.southernrailway.com/cyclepolicy for more information
- Left luggage
-
No
- Lost property
-
Yes
Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Station map
- Station plan
-
View larger version
- Stations made easy
- Show [PMS] route