Station facilities
-
Station seating facilities
First Class lounge No Seating area No Waiting Rooms None Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Pokesdown station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Pokesdown
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:50-12:30
Saturday 07:50-13:40
Sunday Closed
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
Inside station entrance near Ticket Office
- Smartcards validators
Yes- Penalty fares
-
Penalty Fares apply to journeys from Pokesdown station when travelling with:
- South West Trains
Accessibility and mobility access
- Customer help points
-
Yes
Help points are available on all platforms
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
No- Accessible ticket machines
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
No
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
No part of station
Pokesdown is an inaccessible station to wheelchair users. Customers are advised to use Bournemouth station or contact our Assisted Travel team (0800 52 82 100)
- Impaired mobility set down
No
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Please contact our Customer Service Centre on 0845 6000 650
- Left luggage
-
No
- Lost property
-
Yes
Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 05:50-12:30
Saturday 07:50-13:40
Sunday Closed
Station map
- Station plan
- View larger version
- Stations made easy
- Show [POK] route