Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Rowley Regis
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:03-23:45
Saturday 06:24-23:45
Sunday 09:40-21:15
- Self-service machines
No- Collect from counter
Yes- Collect from machine
Yes
A Ticket Vending Machine is located on Platform One.
- Penalty fares
-
Penalty Fares apply to journeys from Rowley Regis station when travelling with:
- London Midland
- Chiltern Railways
Accessibility and mobility access
- Customer help points
-
Yes
On both platforms
- Staff help
-
Monday-Friday 06:03-23:45
Saturday 06:24-23:45
Sunday 09:40-21:15
- Accessible ticket machines
Yes
A Ticket Vending Machine is available on Platform One.
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Accessible taxis
No
- Accessible public telephones
No
none
- Accessible toilets
No
- Step free access coverage
Whole station
Step-free access to Kidderminster platform via ramp. Step-free access to Birmingham platform via ramp. Step-free access between platforms is 120m. Platform to train ramp kept in Booking Hall. 3 entrances to Booking Hall - 2 step free and 1 via steps.
- Impaired mobility set down
No
- Disabled parking
Yes
- 12 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
Yes
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- Left luggage
-
No
None
- Lost property
-
No
None
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:03-23:45
Saturday 06:24-23:45
Sunday 09:40-21:15
Station map
- Station plan
- View larger version
- Stations made easy
- Show [ROW] route