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St Albans (SAC)

Managed by First Capital Connect

 
Station Approach
Station Way
St. Albans
AL1 5HE
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Note

    Waiting rooms on platforms and seats in ticket hall and on platforms

    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around St Albans station
    Web kiosk Yes

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

St Albans

Stations made easy

Route planning around the station including maps and platforms

Show [SAC] route

 

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Partial
Cycle storage location
Station Way & Ridgmont Road
Car park
Yes

Victoria Street Multi Storey - 802 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

National Car Parks Ltd (Operator)

0845 680 0023 (primary)
www.firstcapitalconnect.co.uk
customer.service@ncp.co.uk

Charges: £3.00 after 10am, £2.00 after 5pm & Sat/Sun/Bank Hols off peak, £7.00 daily, £31.00 weekly, £120.00 monthly, £320.00 three-monthly, £1050.00 annually

Taxi rank
Yes
Bus services
Yes

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Sunday 07:30-21:45
Monday-Friday 05:45-22:00
Saturday 06:45-21:15
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

Station Entrance and Ticket Hall

Penalty fares

Penalty Fares apply to journeys from St Albans station when travelling with:

  • First Capital Connect

Accessibility and mobility access

Customer help points
Yes

In Car Parks


Staff help
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Accessible ticket machines
No
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes

All 'welcome to station' posters display the number of a cab company which can supply an accessible vehicle.

Accessible public telephones
No
Accessible toilets
Yes
Step free access coverage
Whole station

Step free access to whole station. Lifts provide access to all platforms.

Impaired mobility set down
Yes
Disabled parking
Yes
Accessible car park equipment
No

Car parking is free to blue badge holders

Wheelchairs
Yes
Ticket gates
Yes

General services information

Customer service
Yes
Left luggage
No
Lost property
Yes
Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day.
British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Sunday 24 hours

The station is closed to the public at night when trains are not running

Station map

Station plan

Large station plan for St Albans

View larger version
Stations made easy
Show [SAC] route

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