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Stratford International (SFA)

Managed by Network Rail

 
Stratford International station
Station Street
Stratford
E15 1AZ
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone No

  • Internet

    Public Wi-Fi No
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops No
 
 

Stratford International

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Route planning around the station including maps and platforms

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Station Message: Alert!

Southeastern operate high speed services to / from this station.

Please note there is no longer a bus connection service between Stratford International and Stratford Regional stations. Instead, passengers are advised to walk through the new Westfield shopping centre (access is available through the Lower Ground Floor) which is about a ten minute walk and does not involve steps, lifts or escalators.

Alternatively, you can use Docklands Light Railway services which are a 2 minute walk from the High Speed station entrance), which take passengers directly to Stratford Regional station (a charge is payable - 2 minute journey) or further onto the London Underground network.

Transport links

Connection time
20 minutes (minimum)
Car park
No
Taxi rank
No

Only available from Stratford Regional

Bus services
No

Only available from Stratford Regional

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 08:30-10:30, 15:00-18:00
Saturday 09:00-13:00
Sunday Closed

Note: Travelcards can only be used to and from this station when routed to include validity on Southeastern high speed services. 


Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes
Get Oyster card here
No
Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
No
Oyster information
Oyster pay as you go and Travelcards on Oyster are not aviable on Southeastern high speed services. Oyster is valid on Docklands Light Railway services
London fare zone
Zone 3
Penalty fares

Penalty Fares apply to journeys from Stratford International station when travelling with:

  • Southeastern

Accessibility and mobility access

Customer help points
Yes
Staff help
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Accessible ticket machines
Yes
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes - If you need assistance we recommend that you book at least 24 hours in advance of travel
Accessible taxis
No
Accessible public telephones
No
Accessible toilets
Yes
Step free access coverage
Whole station

Passengers are advised to walk through the new Westfield shopping centre (access is available through the Lower Ground Floor) which is about a ten minute walk and does not involve steps, lifts or escalators.

Alternatively, you can use Docklands Light Railway services which are a 2 minute walk from the High Speed station entrance), which take passengers directly to Stratford Regional station (a charge is payable - 2 minute journey) or further onto the London Underground network.

Impaired mobility set down
No
Disabled parking
No
Accessible car park equipment
No
Wheelchairs
Yes
Ticket gates
Yes

General services information

Customer service
Yes
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

 

Left luggage
No
Lost property
Yes

 

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Station map

Station plan

Large station plan for Stratford International

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