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Stansted Airport (SSD)

Managed by Greater Anglia

 
Stansted Airport Train Station
Bassingbourn Road
Stansted
CM24 1QW
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available (One)
    Note

    In Airport Terminal

    Women-only waiting room No

  • Trolleys

    Note

    Coin-operated trolley

  • Refreshments

    Note

    Coffee shop

    Cold drinks vending machine

    Food vending machine

  • ATM machine

    ATM machine Yes
    Notes

    Located on concourse
    Bureau de change Yes

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Stansted Airport station
    Web kiosk Yes
    Note

    In Airport Terminal

  • Post box

  • Tourist information office

    Tourist information office Yes
    Note

    In Airport Terminal

  • Shops

    Shops Yes
    Note

    Kiosk

    Passport Photo Booth
 
 

Stansted Airport

Stations made easy

Route planning around the station including maps and platforms

Show [SSD] route

 

Transport links

Connection time
5 minutes (minimum)
Car park
Yes

Airport Car Parks (Operator)

Taxi rank
Yes

 

Rail replacement

Replacement transport stop in main Coach Station, bays 33-39

Bus services
Yes

Local buses and National Coach routes stop in bus station located at airport

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:00-23:59
Saturday 06:00-23:59
Sunday 06:00-23:59
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes
Ticket machine is located on the station concourse
Penalty fares
Penalty Fares do not apply when travelling from Stansted Airport station.

Accessibility and mobility access

Customer help points
No
Staff help
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Accessible ticket machines
Yes
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
No

Details of nearest taxis are shown on station information poster

Accessible public telephones
No
Accessible toilets
Yes

Accessible toilet (non-RADAR) available on concourse

Step free access coverage
Whole station
Impaired mobility set down
No
Disabled parking
No
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage
No
Lost property
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the lost property phone line - 0845 600 7245 (option 7).

Closed on Christmas Day and Boxing Day.

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Station map

Station plan

Large station plan for Stansted Airport

View larger version
Stations made easy
Show [SSD] route

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