Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Only during Booking Office hours.
Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee shop
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Thornaby
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
In addition 3 lockers are rentable from Stockton Council located in the Car Park.
- Sheltered cycle storage
- Yes
- Cycle storage location
-
Platform 2
- Car park
-
Yes
Station Car Park - 60 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
APCOA on behalf of First TransPennine Express (Operator)
Charges: £2.60 (£1-50 Weekends & BH) daily, £12.00 weekly, £39.00 monthly, £103.00 three-monthly, £312.00 annually
- Taxi rank
-
Yes
The nearest taxi rank is at the station entrance.
- Rail replacement
-
Rail Replacement bus services depart from outside the station building.
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Saturday 05:45-19:45
Sunday 09:15-17:15
Holidays: Boxing Day, Christmas Day Closed
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
- Penalty fares
-
Penalty Fares do not apply when travelling from Thornaby station.
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Saturday 05:45-19:45
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
-
Yes
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
- Please seek assistance from on train staff
- Accessible taxis
-
Yes
- Accessible public telephones
-
No
- Nearest stations with more facilities
- Middlesbrough
- Accessible toilets
-
Yes
- Step free access coverage
- Whole station
- Impaired mobility set down
-
Yes
- Disabled parking
-
Yes
- 4 spaces
- Accessible car park equipment
-
Yes
- Wheelchairs
-
Yes
- Ticket gates
- No
General services information
- Customer service
-
No
- Left luggage
-
No
- Lost property
-
No
Telephone enquiries regarding lost property should be directed to: 0845 001 0086.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Saturday 05:45-19:45
Sunday 09:15-17:15
Holidays: Boxing Day, Christmas Day Closed
Station map
- Station plan
-
View larger version
- Stations made easy
- Show [TBY] route