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Powered Scooters
Can I take my Powered Scooter onboard a train?
Because scooters come in a wide variety of shapes and sizes, many have problems on trains, including: tipping backwards on ramps; being heavier than the ramp's safe working load; or being the wrong shape to manoeuvre safely inside a carriage.
These problems mean that some companies have trains that cannot carry scooters. So if you are a scooter-user who wants to travel by rail, you should contact the train company to check they can safely accommodate your scooter.
Please remember to contact us to confirm that all the stations and trains you want to use are accessible. If you require assistance please let us know at least 24 hours in advance.
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Train Company |
Policy |
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Telephone: 08453 003 005 Textphone: 0870 410 0355
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Scooter permit scheme. Please contact Arriva Trains Wales Customer Services. |
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Telephone: 01702 357 640 Textphone: 08457 125 988
|
Length: 1200mm (3ft 11in approx*) Width: 700mm (2ft 3in approx*)
|
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Telephone: 08456 005 165 Textphone: 08457 078 051
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Length: 1200mm (3ft 11in approx*) Width: 700mm (2ft 3in approx*)
|
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Telephone: 0844 811 0125 Textphone: 0844 811 0126
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Length: 1200mm (3ft 11in approx*) Width: 700mm (2ft 3in approx*)
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Telephone: 08457 125 678 Textphone: 08457 078 051 |
Only scooters that are folded down and carried on as luggage can travel on our trains. |
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Telephone: 0800 058 2844 Textphone: 0800 975 1052
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Only scooters that are folded down and carried on as luggage can travel on our trains. |
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Telephone: 08001 971 329 Textphone: 08002 949 209
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Only scooters that are folded down and carried on as luggage can travel on our trains. |
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Telephone: 0800 912 2901 Textphone: 0800 912 2899
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A Light Travel Scooter with the measurements below: Length: 1040mm (3ft 5in approx*) Width: 560mm (1ft 10in approx*) Turning circle: 990mm (3ft 3in approx*) Maximum combined weight of user and scooter: 300kg (660lbs*)
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Telephone: 0800 107 2149 Textphone: 0800 107 2061
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Only scooters that are folded down and carried on as luggage can travel on our trains. |
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Telephone: 08458 501 530
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Length: 1200mm (3ft 11in approx*) Width: 700mm (2ft 3in approx*) |
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Telephone: 0845 603 4852 |
Length: 1200mm (3ft 11in approx*) Width: 700mm (2ft 3in approx*)
|
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Website: www.heathrowexpress.com Telephone: 0845 600 1515 Textphone: 0121 410 5284
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Mobility scooters are not allowed onboard our trains as the cannot be secured for the journey |
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Telephone: 08450 710 222 Textphone: 08456 786 967
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Length: 1200mm (3ft 11in approx*) Width: 610mm (2ft approx*)
|
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Website: www.island-line.com Telephone: 0800 528 2100 Textphone: 0800 692 0792
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Length: 1200mm (3ft 11in approx*) Width: 700mm (2ft 3in approx*) |
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Telephone: 0800 092 4260 Textphone: 0845 707 8051
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Length: 1000mm (3ft 3in approx*) Width: 700mm (2ft 3in approx*)
|
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Telephone: 08456 014 867 Textphone: 08457 125 988
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Length: 1200mm (3ft 11in approx*) Width: 700mm (2ft 3in approx*)
|
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Telephone: 08000 277 347 Textphone: 0151 702 2071
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Length: 1200mm (3ft 11in approx*) Width: 700mm (2ft 3in approx*)
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Telephone: 08000 282 878 Textphone: 0845 606 7245
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Length: 1200mm (3ft 11in approx*) Width: 700mm (2ft 3in approx*)
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Telephone: 08457 225 444 Textphone: 08451 202 067
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Length: 1200mm (3ft 11in approx*) Width: 700mm (2ft 3in approx*)
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Telephone: 08456 008 008 Textphone: 08456 045 608
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Only scooters that are folded down and carried on as luggage can travel on our trains. |
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Telephone: 0800 138 1016 Textphone: 0800 138 1018
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Length: 1200mm (3ft 11in approx*) Width: 700mm (2ft 3in approx*) Maximum combined weight of user and scooter: 300kg (660lbs*)
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Telephone: 08007 834 524 Textphone: 08007 834 548
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Mainline trains Length: 1200mm (3ft 11in approx*) Width: 700mm (2ft 3in approx*)
Metro services Length: 1000mm (3ft 3in approx*) Width: 700mm (2ft 3in approx*) |
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Telephone: 0800 528 2100 Textphone: 0800 692 0792
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Scooter permit scheme. Please contact South West Trains Customer Services. |
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Textphone: 08457 443 367
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Length: 1200mm (3ft 11in approx*) Width: 700mm (2ft 3in approx*)
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Telephone & Textphone: 0845 260 5233 |
Length: 1200mm (3ft 11in approx*) Width: 700mm (2ft 3in approx*) Maximum combined weight of user and scooter: 300kg (660lbs*) If using a fold up scooter without a ramp, you must be able to carry it on without staff help.
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NOTE:- *The imperial measurements used are approximate and you should use metric measurements when deciding if your scooter can be taken onboard the train.
