Service alteration details

PAGE LAST UPDATED: 25/09/2018 12:14. Update now

Find out details about how services are running and be informed on any disruption on your journey.

Disruption at Ayr until Monday 1 October

Incident created
27/08/2018 20:35
Last updated
21/09/2018 09:49
Route affected
Download map of route affected

Trains between Glasgow Central and Stranraer / Ayr, and also between Girvan and Ayr

 
TOC(s) affected
ScotRail;
Description

The exclusion zone at Ayr station remains in place, affecting trains running through the station.

South Ayrshire Council imposed this exclusion zone because the former hotel building next to the station has been deemed unsafe.

Disruption is currently expected to continue until Monday 1 October, or for as long as the exclusion zone remains in place.

Ayr station remains open and operational but the following alterations will apply until further notice:

Ayr and Glasgow Central
Trains to and from Ayr have to run with reduced capacity, as the platforms at Ayr station can only accommodate four-carriage trains. In order to provide the best possible service to customers along the route, a number of longer trains will run throughout the day, starting and terminating at Prestwick Town. Buses will run between Ayr and Prestwick Town to connect with these longer trains.

Ayr and Girvan / Stranraer
There will be no train services between Ayr and Girvan / Stranraer, and some services scheduled to run between Glasgow Central and Stranraer may terminate at / start back from Kilmarnock. Buses are in place between Ayr and Girvan / Stranraer to help with your journey.

Information for customers at Ayr station:
At Ayr, coaches will pick up and drop off in the large car park near to the entrance of Platform 4, which for an agreed period of time will be closed to public parking to allow for the safe movement of both passengers and rail replacement vehicles.

Whilst work is taking place at the station, there will be 25 fewer car parking spaces available.

You can see more information about changes to Ayr station here.

Please use the station help-points if you require any assistance.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages

Twitter:
If you would like to follow this incident on Twitter, please use #Ayr

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

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