Service alteration details

PAGE LAST UPDATED: 12/11/2018 20:16. Update now

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Reduced service through Ayr until further notice

Incident created
27/08/2018 20:35
Last updated
11/11/2018 10:51
Route affected
Download map of route affected

Trains between Glasgow Central and Stranraer / Ayr, and also between Girvan and Ayr

 
TOC(s) affected
ScotRail;
Description

Earlier this year, South Ayrshire Council enforced an exclusion zone at Ayr station. This was because the privately-owned former Station Hotel has been deemed unsafe.

While Ayr station remains open for business, the exclusion zone means that some changes have been made to services to and from Ayr, including the cancellation of some services between Ayr and Stranraer.

A limited number of ScotRail services between Ayr and Stranraer have now been reintroduced, following work by Network Rail engineers, including a safety risk assessment and some changes to the railway infrastructure. While this hasn’t restored all services, it is a significant improvement for customers.

A reduced service will remain in operation until further notice.

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Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

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