Baldock

There is a single door.
The door(s) are left open.
The doorway is wide enough for all users.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.1
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.0
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

How many individual seats (Benches count as 1): 1

Cycles are stored in Racks
How many cycle racks: 14
The cycle racks are covered.

Taxi

How many individual seats (Benches count as 1): 1

The ticket machine accepts payment cards only.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

Main Platform 1 Entrance
This is an entrance and exit.
There is a raised crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Unable to assess at time of audit.

Unable to assess at time of audit.

Ramp
Distance in metres: 3
The ramp has a steep gradient.

Platform 2 Stairs
The stairs are not outdoors.
Number of Steps: 9,10
There is a visual contrast between the step edge and the tread.

Ticket Counter
How many windows: 2
There is an induction loop available.
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.

Ramp
Distance in metres: 5
The ramp has a steep gradient.

Shelter

Platform 1 Stairs
The stairs are not outdoors.
Number of Steps: 10,10
There is a visual contrast between the step edge and the tread.

Subway

Concourse
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are departure information screens.

Car Park
No of Accessible spaces: 2
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user cannot get from the parking area to the station without assistance.
There is conflict with road traffic.

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are not available – please contact the station operator for assistance.

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are not available – please contact the station operator for assistance.