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    Map key

    Accessible WC
    ATM/Cash Machine
    Baby Changing Facilities
    Coffee Shop
    Cycle Rack/Storage
    Entrance
    Female Toilets
    Hairdressers
    Help point
    Lift
    Male Toilets
    Seats
    Shop
    Single/Double Doors
    Stairs
    Taxi Rank
    Telephone
    Ticket Machine
    Travel Information Office
    Vending Machine
    Waiting Room
     
    Top

    Chelmsford

    Ground Floor

    Female Toilet Coffee Shop Ticket Machine Bike Taxi Unisex Accessible Toilet Coffee Shop Sandwich Bar and Cafe Ticket Machine ATM Cash Machine Helppoint Vending Machine Bike Ticket Machine Telephones Bike General Ticket Machine Vending Machine Bike Hairdressers Ticket Machine Telephones Accessible Ticket Gates Lift Doors Lift Duke Street Entrance Car Park Entrance Main Entrance Accessible Ticket Gate Entrance Ticket Gates Ticket Gates Stairs Platform 1 Stairs Platform 2 Strides Dry Cleaners The Flower Station Florists Ticket Counter Car Park WHSmith Concourse Concourse
    o1477-0000161_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1477-0000099_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1477-0213543_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o1477-0000058_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 85
    The cycle racks are not covered.

    o1477-0000060_thumb.jpg

    Taxi

    o1477-0000158_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens in.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    There are grab rails present.
    There is an assistance alarm provided.

    o1477-0000018_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1477-0008628_thumb.jpg

    Sandwich Bar and Cafe
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o1477-0000054_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1477-0000030_thumb.jpg

    How many are there: 3

    o1477-0000052_thumb.jpg

    The Help Point is blue.
    What is the measurement of the Help point from floor to button in metres: 1.25
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1477-0000055_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    o1477-0000059_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 60
    The cycle racks are covered.

    o1477-0000053_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1477-0000056_thumb.jpg

    How many are there: 2

    o1477-0000175_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 16
    The cycle racks are covered.

    General
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1477-0000047_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1477-0000020_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    o1477-0000097_thumb.jpg

    Cycles are stored in a shared compound/cages
    How many cycle racks: 100
    The cycle racks are covered.

    o1477-0000098_thumb.jpg

    Hairdressers
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o1477-0213542_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1477-0000057_thumb.jpg

    How many are there: 2

    o1477-0000042_thumb.jpg

    Accessible Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1477-0000013_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 0.9
    What is the height of the direction button in metres: 1.1

    o1477-0000004_thumb.jpg

    There are double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o1477-0000006_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 0.9
    What is the height of the direction button in metres: 1.1

    o1477-0000072_thumb.jpg

    Duke Street Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1477-0000045_thumb.jpg

    Car Park Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1477-0008621_thumb.jpg

    Main Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1477-0000032_thumb.jpg

    Accessible Ticket Gate Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1477-0000050_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1477-0005804_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.
    An accessible ticket gate entrance is not provided.
    Access can be gained when the ticket gates are unmanned.
    Accessible ticket gates are not automatic but staff will check tickets by hand.

    o1477-0000036_thumb.jpg

    Stairs Platform 1
    The stairs are not outdoors.
    No of steps: 16

    o1477-0000026_thumb.jpg

    Stairs Platform 2
    The stairs are not outdoors.
    Number of Steps: 10,10,10,10
    There is a visual contrast between the step edge and the tread.

    Strides Dry Cleaners
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    The Flower Station Florists
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o1477-0000048_thumb.jpg

    Ticket Counter
    How many windows: 6

    o1477-0000094_thumb.jpg

    Car Park
    No of Accessible spaces: 2
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.
    Tariff:
    Please refer to the tariff display on arrival.

    o1477-0000074_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1477-0000005_thumb.jpg

    Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are no departure information screens.

    o1477-0000100_thumb.jpg

    Concourse
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    First Floor

    Female Toilet Male Toilet Male Toilet Seats Coffee Shop Waiting Room Female Toilet Vending Machine Customer Information Office Seats Coffee Shop Baby Change Lift Lift Stairs Platform 1 Stairs Platform 1 Stairs Platform 1 Stairs Platform 2 Platform 1 Platform 2
    o1477-0000121_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1477-0000165_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1477-0000120_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1477-0000147_thumb.jpg

    How many individual seats (Benches count as 1): 9

    o1477-0000123_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1477-0000156_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1477-0000166_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The main entrance doors of the toilet are automatic.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1477-0000163_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    o1477-0213582_thumb.jpg

    Customer Information Office
    How many windows: 1

    o1477-0000164_thumb.jpg

    How many individual seats (Benches count as 1): 5

    o1477-0000118_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    The door opens inwards.
    The baby change facilities are accessible for a wheelchair user.
    The baby change facilities are low enough for a wheelchair user.
    There is a large cubicle available.

    o1477-0000006_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 0.9
    What is the height of the direction button in metres: 1.1

    o1477-0000013_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 0.9
    What is the height of the direction button in metres: 1.1

    o1477-0000036_thumb.jpg

    Stairs Platform 1
    The stairs are not outdoors.
    No of steps: 16

    o1477-0000141_thumb.jpg

    Stairs Platform 1
    The stairs are not outdoors.
    Number of Steps: 9,10
    There is a visual contrast between the step edge and the tread.

    o1477-0000138_thumb.jpg

    Stairs Platform 1
    The stairs are not outdoors.
    Number of Steps: 9,10
    There is a visual contrast between the step edge and the tread.

    o1477-0000026_thumb.jpg

    Stairs Platform 2
    The stairs are not outdoors.
    Number of Steps: 10,10,10,10
    There is a visual contrast between the step edge and the tread.

    o1477-0000108_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1477-0008613_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are information boards indicating where specific coaches will be located when the train arrives.