February 2019

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    Stations & on train

     

    Map key

    Accessible WC
    ATM/Cash Machine
    Coffee Shop
    Cycle Rack/Storage
    Entrance
    Help point
    Photo Booth
    Ramp
    Seats
    Single/Double Doors
    Stairs
    Taxi Rank
    Ticket Machine
    Waiting Room
     
    Top

    Cheshunt

    Ground Floor

    Taxi Helppoint ATM Cash Machine Bike Seats Photos Helppoint Bike Seats Unisex Accessible Toilet Ticket Machine Ticket Gates Coffee Shop Waiting Room Platform 2 Entrance Platform 1 Entrance. Ticket Hall Entrance Gate to Platform 1 Stairs to Platform 1 Stairs to Platforms 2 and 3 Level Crossing Ticket Counter Platform 1 Ramp Bridge Paved Area Path Paved Area Concourse Windmill Lane Platform 3 Car Park Platform 2 Platform 1 Approach
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    Taxi

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    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 0.9
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1478-0000012_thumb.jpg

    How many are there: 1

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    Cycles are stored in Racks
    How many cycle racks: 20
    The cycle racks are not covered.

    o1478-0210669_thumb.jpg

    How many individual seats (Benches count as 1): 2

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    Photos

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    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.0
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1478-0210681_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 17
    The cycle racks are not covered.

    o1478-0210659_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o1478-0000079_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The toilets are kept locked.
    The toilets require a key which is available from station staff.
    There are grab rails present.

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    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.
    Additional Details:
    One machine is card only, the other is cash and card.

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    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1478-0000027_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    Unable to assess at time of audit.

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    Platform 2 Entrance
    This is an entrance and exit.
    There is a raised crossing.

    o1478-0000039_thumb.jpg

    Platform 1 Entrance.
    This is an entrance and exit.
    There is a raised crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o1478-0000010_thumb.jpg

    Ticket Hall Entrance
    This is an entrance and exit.
    There is a raised crossing.

    o1478-0210675_thumb.jpg

    There is a single door.
    These gates are for the use of wheelchair users only to gain step free access to Platform 1. There is an intercom on the right of the gate.
    The door(s) open outwards.
    The doorway is wide enough for all users.
    Door handles are within reach of all users.

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    Stairs to Platform 1
    The stairs are outdoors.
    Number of Steps: 12,12,12
    There is a visual contrast between the step edge and the tread.

    o1478-0007363_thumb.jpg

    Stairs to Platforms 2 and 3
    The stairs are outdoors.
    Number of Steps: 12,12,12
    There is a visual contrast between the step edge and the tread.

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    Level Crossing

    o1478-0000015_thumb.jpg

    Ticket Counter
    How many windows: 2

    o1478-0000037_thumb.jpg

    Platform 1 Ramp
    Distance in metres: 20
    The ramp has a moderate gradient.

    o1478-0000031_thumb.jpg

    Bridge

    o1478-0210634_thumb.jpg

    Paved Area

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    Path

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    Paved Area

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    Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are departure information screens.

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    Windmill Lane

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    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

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    Car Park
    No of Accessible spaces: 5
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o1478-0210661_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1478-0210670_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1478-0007347_thumb.jpg

    Approach