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    Stations & on train

     

    Map key

    Accessible WC
    Bus
    Coffee Shop
    Cycle Rack/Storage
    Drop Off Point
    Entrance
    Female Toilets
    Help point
    Lift
    Luggage Trolleys
    Male Toilets
    News Agent
    Ramp
    Seats
    Single/Double Doors
    Stairs
    Subway
    Taxi Rank
    Telephone
    Ticket Machine
    Waiting Room
     
    Top

    Durham

    Ground

    Doors Seats Doors Bike Doors Male Toilet Seats Telephones Seats Helppoint Helppoint Ticket Machine Bike Female Toilet Seats Ticket Machine Bike Telephones Unisex Accessible Toilet Ticket Machine Doors Doors Doors Seats Luggage Trolley Car Park 1 Entrance Unisex Accessible Toilet Male Toilet Waiting Room Female Toilet Drop Off Platform 1 Stair Entrance Costa Coffee Shop Waiting Room Entrance Taxi Lift Platform 1 Ramp Entrance Lift Entrance Lift Platform 2 Entrance Costa Coffee Shop WHSmith Newspaper Bus Taxi Car Park 2 Entrance Ticket Office Stair Entrance Ticket Office Ramp Entrance Platform 2 multi-stairs Ramp Stairs Car Park 1 Entrance WHSmith Newspaper Stairs Stairs Subway Costa Coffee Shop Ticket Office Ramp Ramp Ramp Ramp Platform 1 Car Park 4 Waiting Room Short Stay Car Park Subway Concourse Concourse Concourse Car Park 3 Platform 2 Platform 1 Car Park 1 Car Park 2
    o1667-0000203_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.

    o1667-0000055_thumb.jpg

    How many individual seats (Benches count as 1): 6

    o1667-0000035_thumb.jpg

    There are double doors.
    The door(s) open inwards.
    The doorway is wide enough for all users.
    Door handles are within reach of all users.

    o1667-0000048_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 6
    The cycle racks are covered.

    o1667-0000221_thumb.jpg

    There is a single door.
    The door is automatic with a manual switch.
    The door(s) slide open.
    The doorway is wide enough for all users.
    The manually operated powered doors activation system is positioned within reach of all users.

    o1667-0000192_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1667-0000151_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o1667-0000039_thumb.jpg

    How many are there: 1

    o1667-0000047_thumb.jpg

    How many individual seats (Benches count as 1): 5

    o1667-0000115_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1
    There is contact option for Emergency only.
    Additional Details:
    Help point is obstructed by ramp handrails.

    o1667-0000413_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 0.9
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1667-0000036_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1667-0000125_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 5
    The cycle racks are covered.

    o1667-0000194_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1667-0000040_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o1667-0000034_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1667-0000054_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 6
    The cycle racks are covered.

    o1667-0020053_thumb.jpg

    How many are there: 2

    o1667-0000188_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    There are grab rails present.

    o1667-0000208_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 4
    Prepaid tickets can be collected.

    o1667-0000180_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) open outwards.
    The doorway is wide enough for all users.

    o1667-0000202_thumb.jpg

    There are double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o1667-0000228_thumb.jpg

    There is a single door.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o1667-0000155_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o1667-0000053_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 0

    o1667-0020015_thumb.jpg

    Car Park 1 Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o1667-0000045_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    There are grab rails present.

    o1667-0000041_thumb.jpg

    There are male toilet facilities available.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are baby change facilities available.
    The baby change facilities are accessible for a wheelchair user.
    The baby change shelf is low enough for a wheelchair user.

    o1667-0000186_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1667-0000043_thumb.jpg

    There are female toilet facilities available.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are baby change facilities available.
    The baby change facilities are accessible for a wheelchair user.
    The baby change shelf is low enough for a wheelchair user.

    o1667-0000014_thumb.jpg

    Drop Off
    This drop off point is for disabled use only.
    The drop off point is clearly signed from the main entrance and/or from the approach to the station.
    There is enough room to accommodate safe side and rear loading.
    There is direct level access from the drop off point to the pavement or designated pedestrianised area.
    The footpath routes from the designated parking/drop off point are on an even surface.
    The route from the designated drop off point is Level.
    Seating is not provided at intervals on long or inclined routes.

    o1667-0000168_thumb.jpg

    Platform 1 Stair Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users may need assistance using the entrance.
    This is a stair entrance.

    o1667-0000033_thumb.jpg

    Costa Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1667-0000023_thumb.jpg

    Waiting Room Entrance
    This is an entrance and exit.
    There is a Zebra crossing.

    o1667-0000109_thumb.jpg

    Taxi

    o1667-0000079_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 1
    What is the height of the call button in metres: 0.9
    What is the height of the direction button in metres: 1.1
    The lift has a separate entrance and exit door.

    o1667-0020036_thumb.jpg

    Platform 1 Ramp Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1667-0000112_thumb.jpg

    Lift Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o1667-0000126_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 1
    What is the height of the call button in metres: 0.9
    What is the height of the direction button in metres: 1.1
    The lift has a separate entrance and exit door.

    o1667-0000018_thumb.jpg

    Platform 2 Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o1667-0000200_thumb.jpg

    Costa Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1667-0000183_thumb.jpg

    WHSmith Newspaper
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1667-0000110_thumb.jpg

    Bus

    o1667-0000021_thumb.jpg

    Taxi

    o1667-0000254_thumb.jpg

    Car Park 2 Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1667-0000234_thumb.jpg

    Ticket Office Stair Entrance
    This is an entrance and exit.
    There is a Zebra crossing.

    o1667-0000230_thumb.jpg

    Ticket Office Ramp Entrance
    This is an entrance and exit.
    There is a Zebra crossing.

    o1667-0000075_thumb.jpg

    Platform 2 multi-stairs
    The stairs are not outdoors.
    Number of Steps: 11,7
    There is a visual contrast between the step edge and the tread.

    o1667-0020009_thumb.jpg

    Ramp
    Distance in metres: 6
    The ramp has a moderate gradient.

    o1667-0000257_thumb.jpg

    Stairs
    The stairs are outdoors.
    No of steps: 5

    o1667-0020015_thumb.jpg

    Car Park 1 Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o1667-0000183_thumb.jpg

    WHSmith Newspaper
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1667-0000170_thumb.jpg

    Stairs
    The stairs are outdoors.
    No of steps: 5

    o1667-0000098_thumb.jpg

    Stairs Subway
    The stairs are not outdoors.
    Number of Steps: 12,11
    There is a visual contrast between the step edge and the tread.

    o1667-0000200_thumb.jpg

    Costa Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1667-0000204_thumb.jpg

    Ticket Office

    o1667-0020003_thumb.jpg

    Ramp
    Distance in metres: 6
    The ramp has a moderate gradient.

    o1667-0000232_thumb.jpg

    Ramp
    Distance in metres: 6
    The ramp has a moderate gradient.

    o1667-0000145_thumb.jpg

    Ramp
    Distance in metres: 12
    The ramp has a moderate gradient.

    o1667-0000096_thumb.jpg

    Ramp
    Distance in metres: 8
    The ramp has a shallow gradient.

    o1667-0000152_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are information boards indicating where specific coaches will be located when the train arrives.

    o1667-0000004_thumb.jpg

    Car Park 4
    No of Accessible spaces: 5
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o1667-0000027_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1667-0000015_thumb.jpg

    Short Stay Car Park
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o1667-0000084_thumb.jpg

    Subway
    The handrail is continuous.

    o1667-0000185_thumb.jpg

    Concourse
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o1667-0000181_thumb.jpg

    Concourse
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o1667-0000037_thumb.jpg

    Concourse
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o1667-0000002_thumb.jpg

    Car Park 3
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o1667-0000049_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are information boards indicating where specific coaches will be located when the train arrives.

    o1667-0000152_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are information boards indicating where specific coaches will be located when the train arrives.

    o1667-0000117_thumb.jpg

    Car Park 1
    No of Accessible spaces: 3
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o1667-0000247_thumb.jpg

    Car Park 2
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.