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    Stations & on train

     

    Map key

    Accessible WC
    ATM/Cash Machine
    Bus
    Coffee Shop
    Cycle Rack/Storage
    Entrance
    Escalator
    Female Toilets
    Help point
    Lift
    Luggage Trolleys
    Male Toilets
    Ramp
    Seats
    Shop
    Single/Double Doors
    Stairs
    Subway
    Taxi and Drop Off Point
    Taxi Rank
    Ticket Counter
    Ticket Machine
    Train
    Waiting Room
     
    Top

    Ebbsfleet International

    Ground Floor

    Female Toilet Waiting Room Help Point Luggage Trolley Escalators on Platforms 2 & 3 Eurostar Departures Ticket Machine Caffe Ritazza Luggage Trolley Help Point Ticket Counter 1 Male Toilet Cycle Racks Point Shop to Go Doors Avis Lift Taxi Bus ATM Cash Machine Luggage Trolley Eurostar Arrivals Help Point Unisex Accessible Toilet Drop Off Currency Exchange Lift Stairs to Car Park B Stairs from Car park B West Entrance Platforms 5 & 6 Stepped Entrance Main Entrance Ramped Entrance Ticket Gates Platforms 5 & 6 Stepped Entrance Stairs on Platforms 2 & 3 Shelter Shelter Shelter Shelter Shelter Shelter Stairs to Platforms 5&6 Stairs to Platforms 5 & 6 Ramp to Car park A Stairs Car park A Stairwell Ramp from Car park B Lower Concourse Stairs Pavement Access Road Pavement Pavement Pavement Car Park D Pavement Access Road Access Road Car Park B Ramp to Platforms 5 & 6 Drop Off Access Road Coach Drop Off Area Lift & Stair Concourse Access Road-Taxis Only Eurostar Access Road Eurostar Pavement Paved Area Access Road Access Road Platform 6 Concourse Platform 5 Car Park A
    o3622-0000118_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There is a large cubicle available.

    o3622-0000420_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3622-0000419_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3622-0000682_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 0

    o3622-0000062_thumb.jpg

    Escalator to Platforms 2 & 3
    The escalator travels both ways.

    o3622-0000031_thumb.jpg

    Eurostar Departures

    o3622-0000021_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 3
    Prepaid tickets can be collected.

    o3622-0000038_thumb.jpg

    Caffe Ritazza
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3622-0000004_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 0

    o3622-0000425_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3622-0000023_thumb.jpg

    Ticket Counter 1
    How many windows: 2

    o3622-0000121_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station

    o3622-0000521_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 22
    The cycle racks are covered.

    o3622-0000029_thumb.jpg

    Point Shop to Go
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3622-0000058_thumb.jpg

    There are double doors.
    The door(s) open inwards.
    Door handles are within reach of all users.

    o3622-0000020_thumb.jpg

    Avis
    The approach to the building will not cause difficulty for any users.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3622-0000056_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 1.1
    What is the height of the direction button in metres: 1.1
    The lift has a separate entrance and exit door.

    o3622-0000096_thumb.jpg

    Taxi

    o3622-0000520_thumb.jpg

    Bus

    o3622-0000018_thumb.jpg

    How many are there: 1

    o3622-0000050_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 0

    o3622-0000035_thumb.jpg

    Eurostar Arrivals

    o3622-0000431_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3622-0000040_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    There are grab rails present.

    o3622-0000518_thumb.jpg

    Drop Off
    The drop off point is clearly signed from the main entrance and/or from the approach to the station.
    There is enough room to accommodate safe side and rear loading.
    There is direct level access from the drop off point to the pavement or designated pedestrianised area.
    The footpath routes from the designated parking/drop off point are on an even surface.
    The route from the designated drop off point is Level.
    Seating is not provided at intervals on long or inclined routes.

    o3622-0000017_thumb.jpg

    Currency Exchange
    The approach to the building will not cause difficulty for any users.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3622-0000388_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 1
    What is the height of the direction button in metres: 1.1
    The lift has a separate entrance and exit door.

    o3622-0000533_thumb.jpg

    Stairs to Car Park B
    The stairs are outdoors.
    No of steps: 3

    o3622-0000539_thumb.jpg

    Stairs to Car park B
    The stairs are outdoors.
    No of steps: 10

    o3622-0000046_thumb.jpg

    West Entrance
    This is an entrance and exit.
    There is a Zebra crossing.

    o3622-0000007_thumb.jpg

    Platforms 5 & 6 Stepped Entrance
    This is an entrance and exit.
    There is a Zebra crossing.
    There are no entry doors.
    Wheelchair users may need assistance using the entrance.
    This is a stepped entrance.

    o3622-0000010_thumb.jpg

    Main Entrance
    This is an entrance and exit.
    There is a Zebra crossing.

    o3622-0000178_thumb.jpg

    Ramped Entrance
    This is an entrance and exit.
    There is a Zebra crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o3622-0000052_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o3622-0000007_thumb.jpg

    Platforms 5 & 6 Stepped Entrance
    This is an entrance and exit.
    There is a Zebra crossing.
    There are no entry doors.
    Wheelchair users may need assistance using the entrance.
    This is a stepped entrance.

    o3622-0000092_thumb.jpg

    Stairs on Platforms 2 & 3
    The stairs are outdoors.
    Number of Steps: 9,9,9,9,9
    There is a visual contrast between the step edge and the tread.

    o3622-0000415_thumb.jpg

    Shelter
    There are seats in the shelter.

    o3622-0000423_thumb.jpg

    Shelter
    There are seats in the shelter.

    o3622-0000432_thumb.jpg

    Shelter
    There are seats in the shelter.

    o3622-0000710_thumb.jpg

    Shelter
    There are seats in the shelter.

    o3622-0000426_thumb.jpg

    Shelter
    There are seats in the shelter.

    o3622-0000429_thumb.jpg

    Shelter
    There are seats in the shelter.

    o3622-0000463_thumb.jpg

    Stairs to Platforms 5&6
    The stairs are not outdoors.
    Number of Steps: 7,7,7,7,7
    There is a visual contrast between the step edge and the tread.

    o3622-0000391_thumb.jpg

    Stairs to Platforms 5 & 6
    The stairs are not outdoors.
    Number of Steps: 7,7,7,7,7
    There is a visual contrast between the step edge and the tread.

    o3622-0000679_thumb.jpg

    Ramp to Car park A
    Distance in metres: 55
    The ramp has a moderate gradient.

    o3622-0000675_thumb.jpg

    Stairs Car park A
    The stairs are outdoors.
    Number of Steps: 5,5

    o3622-0000059_thumb.jpg

    Stairwell

    o3622-0000545_thumb.jpg

    Ramp to Car park B
    Distance in metres: 60
    The ramp has a moderate gradient.

    o3622-0000201_thumb.jpg

    Lower Concourse Stairs
    The stairs are outdoors.
    Number of Steps: 8,8,8

    o3622-0000621_thumb.jpg

    Pavement

    o3622-0000175_thumb.jpg

    Access Road

    o3622-0000002_thumb.jpg

    Pavement

    o3622-0000522_thumb.jpg

    Pavement

    o3622-0000622_thumb.jpg

    Pavement

    o3622-0000685_thumb.jpg

    Car Park D
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o3622-0000049_thumb.jpg

    Pavement

    o3622-0000525_thumb.jpg

    Access Road

    o3622-0000683_thumb.jpg

    Access Road

    o3622-0000527_thumb.jpg

    Car Park B
    No of Accessible spaces: 24
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o3622-0000181_thumb.jpg

    Ramp to Platforms 5 & 6
    Distance in metres: 94
    The ramp has a steep gradient.

    o3622-0000523_thumb.jpg

    Drop Off Access Road

    o3622-0000051_thumb.jpg

    Coach Drop Off Area

    o3622-0000055_thumb.jpg

    Lift & Stair Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are no departure information screens.

    o3622-0000176_thumb.jpg

    Access Road-Taxis Only

    o3622-0000033_thumb.jpg

    Eurostar

    o3622-0000672_thumb.jpg

    Access Road

    o3622-0000039_thumb.jpg

    Eurostar

    o3622-0000671_thumb.jpg

    Pavement

    o3622-0000003_thumb.jpg

    Paved Area

    o3622-0000524_thumb.jpg

    Access Road

    o3622-0000673_thumb.jpg

    Access Road

    o3622-0000411_thumb.jpg

    Platform Number: 6
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are coloured zones indicating where you should board the train for First or Standard accommodation. There are information boards indicating where specific coaches will be located when the train arrives.
    Boarding ramps are available – please contact the station operator to book assistance.

    o3622-0000014_thumb.jpg

    Concourse
    There is staff assistance available.

    o3622-0000407_thumb.jpg

    Platform Number: 5
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are coloured zones indicating where you should board the train for First or Standard accommodation. There are information boards indicating where specific coaches will be located when the train arrives.
    Boarding ramps are available – please contact the station operator to book assistance.

    o3622-0000624_thumb.jpg

    Car Park A
    No of Accessible spaces: 24
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    Lower Ground

    Help Point Luggage Trolley Seats Male Toilet Seats Lift Help Point Coffee Shop Female Toilet Doors Waiting Room Unisex Accessible Toilet Help Point Help Point Lift Ticket Counter 2 Ticket Machine Escalator to Platforms 2 & 3 Car Park C Entrance Ticket Gates Ticket Gates Stairs on Platforms 2 & 3 Shelter Shelter Stairs to Platforms 5&6 Stairs to Platforms 5 & 6 Shelter Lower Concourse Stairs Ramp to Platforms 5 & 6 Shelter Subway Concourse Stairs Lift Concourse Subway Car Park C Paved Area Platforms 5 & 6 Concourse Platform 2 Platform 3 Eurostar Platform Eurostar Platform
    o3622-0000076_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3622-0000517_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 0

    o3622-0000083_thumb.jpg

    How many individual seats (Benches count as 1): 2

    o3622-0000234_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o3622-0000082_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o3622-0000056_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 1.1
    What is the height of the direction button in metres: 1.1
    The lift has a separate entrance and exit door.

    o3622-0000088_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3622-0000227_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    A wheelchair user can enter the building unaided.
    The access is level.

    o3622-0000236_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o3622-0000217_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.

    o3622-0000077_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3622-0000228_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    There are grab rails present.

    o3622-0000218_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3622-0000065_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3622-0000388_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 1
    What is the height of the direction button in metres: 1.1
    The lift has a separate entrance and exit door.

    o3622-0000226_thumb.jpg

    Unable to assess at time of audit.

    o3622-0000221_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 3
    Prepaid tickets can be collected.

    o3622-0000062_thumb.jpg

    Escalator to Platforms 2 & 3
    The escalator travels both ways.

    o3622-0000239_thumb.jpg

    Car Park C Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3622-0000219_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o3622-0000223_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o3622-0000092_thumb.jpg

    Stairs on Platforms 2 & 3
    The stairs are outdoors.
    Number of Steps: 9,9,9,9,9
    There is a visual contrast between the step edge and the tread.

    o3622-0000084_thumb.jpg

    Shelter
    There are seats in the shelter.

    o3622-0000086_thumb.jpg

    Shelter
    There are seats in the shelter.

    o3622-0000463_thumb.jpg

    Stairs to Platforms 5&6
    The stairs are not outdoors.
    Number of Steps: 7,7,7,7,7
    There is a visual contrast between the step edge and the tread.

    o3622-0000391_thumb.jpg

    Stairs to Platforms 5 & 6
    The stairs are not outdoors.
    Number of Steps: 7,7,7,7,7
    There is a visual contrast between the step edge and the tread.

    o3622-0000089_thumb.jpg

    Shelter
    There are seats in the shelter.

    o3622-0000201_thumb.jpg

    Lower Concourse Stairs
    The stairs are outdoors.
    Number of Steps: 8,8,8

    o3622-0000181_thumb.jpg

    Ramp to Platforms 5 & 6
    Distance in metres: 94
    The ramp has a steep gradient.

    o3622-0000063_thumb.jpg

    Shelter
    There are seats in the shelter.

    o3622-0000213_thumb.jpg

    Subway

    o3622-0000466_thumb.jpg

    Concourse Stairs
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.

    o3622-0000394_thumb.jpg

    Lift Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.

    o3622-0000213_thumb.jpg

    Subway

    o3622-0000244_thumb.jpg

    Car Park C
    No of Accessible spaces: 25
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o3622-0000242_thumb.jpg

    Paved Area

    o3622-0000216_thumb.jpg

    Platforms 5 & 6 Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o3622-0000066_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are information boards indicating where specific coaches will be located when the train arrives.

    o3622-0000071_thumb.jpg

    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are information boards indicating where specific coaches will be located when the train arrives.
    Boarding ramps are available – please contact the station operator to book assistance.

    o3622-0000070_thumb.jpg

    Eurostar Platform

    o3622-0000075_thumb.jpg

    Eurostar Platform