July 2017

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    Map key

    Accessible WC
    ATM/Cash Machine
    Coffee Shop
    Cycle Rack/Storage
    Entrance
    Escalator
    Excess Fares Office
    Female Toilets
    Help point
    Left Lugguage
    Lift
    Luggage Trolleys
    Male Toilets
    Photo Booth
    Ramp
    Seats
    Single/Double Doors
    Stairs
    Taxi Rank
    Telephone
    Ticket Counter
    Ticket Machine
    Waiting Room
     
    Top

    Glasgow Central

    Ground Floor

    Seats Luggage Trolley ATM Cash Machine Luggage Trolley Seats Luggage Trolley Seats Luggage Trolley Luggage Trolley Seats Doors Seats Photos Telephones Ticket Machine Luggage Trolley Seats Photos Seats Ticket Machine Telephones Ticket Machine Luggage Trolley Seats ATM Cash Machine Ticket Machine Luggage Trolley Seats Waiting Room Telephones Seats Luggage Trolley Bike Luggage Trolley Ticket Counter by Platforms 3-6 Luggage Trolley AMT Coffee Excess Fares Counter Seats Luggage Trolley Bike Seats Left Luggage Gordon Street Coffee Platforms 12 and 13 ticket counter Doors Lift for lower level platforms Female Toilet Escalator in lower street concourse Unisex Accessible Toilet Travel Centre External Entrance Union Street Entrance Unisex Accessible Toilet Escalator in lower concourse Hope Street Entrance Gordon Street Taxi Rank NCP Car Park Entrance Hope Street Taxi Rank Ticket Counter 1 Male Toilet Gordon Street Entrance Stairs to Central Bar Stairs to Travel Centre Landing Lobby Stairs to toilets Stairs leading to concourse from Union street Ticket Gates to Platforms 5 & 6 Ticket Gates to Platforms 7 & 8 Ticket Gates to Platforms 3 & 4 Ticket Gates to Platforms 9 & 10 Union Street Entrance stairs WHSmith Millie Ticket Gates to Platforms 11-15 Starbucks Coffee Ramp Ramp The Body Shop Bagel Factory Costa Coffee Showers Cards Galore Currency Exchange Concourse stairs WHSmith West Cornwall Pasty Co. Patisserie Valerie The Beer House Delice De France Accessorize Burger king Boots Bonapartes and Central Bar Thorntons Upper Crust M&S  Simply Food Ramp Mobility Point Central Bar Taco Mazama Oswald Street NCP Car Park Platform 12 Platform 13 Grand Central Hotel Travel Centre and Virgin first class lounge Platform 14 Station Buildings Gordon Street Platform 6 Platform 15 Platform 11 Platform 5 Union Street. Hope Street. Platforms 7,8 Platforms 9,10 Station Buildings Platforms 3,4 Platforms 1,2 Main Concourse
    o1925-0211295_thumb.jpg

    How many individual seats (Benches count as 1): 12
    The seats provided are stable.
    The seating has armrests.

    o1925-0211293_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1925-0211585_thumb.jpg

    How many are there: 2

    o1925-0211296_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1925-0211702_thumb.jpg

    How many individual seats (Benches count as 1): 2
    The seats provided are stable.

    o1925-0211297_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1925-0211294_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1925-0211754_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1925-0211381_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1925-0211260_thumb.jpg

    How many individual seats (Benches count as 1): 3
    The seats provided are stable.
    The seating has armrests.

    o1925-0211555_thumb.jpg

    Unable to assess at time of audit.

    o1925-0211755_thumb.jpg

    How many individual seats (Benches count as 1): 64

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    Photos
    There are two photo booths next to each other.

    o1925-0211720_thumb.jpg

    How many are there: 3

    o1925-0211264_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 4
    Prepaid tickets can be collected.

    o1925-0211359_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1925-0211521_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1925-0211278_thumb.jpg

    Photos
    There are two photo booths next to each other.

    o1925-0211382_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o1925-0211584_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 4
    Prepaid tickets can be collected.

    o1925-0000059_thumb.jpg

    How many are there: 4

    o1925-0211678_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o1925-0211503_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1925-0211285_thumb.jpg

    How many individual seats (Benches count as 1): 2
    The seats provided are stable.
    The seating has armrests.

    o1925-0000029_thumb.jpg

    How many are there: 2

    o1925-0211725_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1925-0211383_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1925-0211799_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1925-0211726_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1925-0211583_thumb.jpg

    How many are there: 14
    The telephone can be used by both standing users and wheelchair users.
    There is an integral inductive coupler available.

    o1925-0211747_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1925-0211518_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1925-0211777_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 30
    The cycle racks are covered.

    o1925-0211317_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1925-0211320_thumb.jpg

    Ticket Counter by Platforms 3-6
    How many windows: 1

    o1925-0211258_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1925-0211778_thumb.jpg

    AMT Coffee
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    Some customers may find the counter too high.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1925-0211363_thumb.jpg

    Excess Fares Counter
    How many windows: 1
    There are low counters available.
    The chip and PIN pad can be moved
    There is an induction loop available.

    o1925-0211504_thumb.jpg

    How many individual seats (Benches count as 1): 8
    The seats provided are stable.
    The seating has armrests.

    o1925-0211480_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1925-0211808_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 80
    The cycle racks are covered.

    o1925-0211807_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o1925-0211723_thumb.jpg

    Left Luggage
    Wheelchair users can access all visitor areas and move around without obstruction.
    Please be aware there is limited room once through the entry doors.
    There is adequate lighting.

    o1925-0211668_thumb.jpg

    Gordon Street Coffee
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.

    o1925-0211784_thumb.jpg

    Platforms 12 and 13 ticket counter

    o1925-0211684_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.

    o1925-0211798_thumb.jpg

    Lift for lower level platforms

    o1925-0211714_thumb.jpg

    There are female toilet facilities available.
    The toilets are not on level access.
    There are steps leading to the toilet.
    How many steps: 26
    The steps have handrails.
    The toilets require payment.
    The toilets are attended.
    The doors are lightweight enough to open easily.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are baby change facilities available.
    Please be aware access to these facilities is not step free. Alternative accessible baby change facilities are available elsewhere.

    o1925-0211822_thumb.jpg

    Escalator in lower street concourse
    The escalator travels up.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o1925-0000230_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.

    o1925-0012255-ca_thumb.jpg

    Unable to assess at time of audit.

    o1925-0211733_thumb.jpg

    Union Street Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users may need assistance using the entrance.
    There are steps leading into the station from this entrance.

    o1925-0211693_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.

    o1925-0211823_thumb.jpg

    Escalator in lower concourse
    The escalator travels down.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o1925-0211558_thumb.jpg

    Hope Street Entrance.
    This is an entrance and exit.
    There is a Pelican crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.
    Some users may need assistance as there is a ramp just inside the entrance leading to the concourse.

    o1925-0211552_thumb.jpg

    Gordon Street Taxi Rank

    o1925-0211477_thumb.jpg

    NCP Car Park Entrance.
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.

    o1925-0211557_thumb.jpg

    Hope Street Taxi Rank
    This taxi rank is for overflow purposes only. The main taxi rank is located on Gordon Street.

    o1925-0211263_thumb.jpg

    Ticket Counter 1

    o1925-0211708_thumb.jpg

    There are male toilet facilities available.
    The toilets are not on level access.

    o1925-0211671_thumb.jpg

    Gordon Street Entrance
    There are two open archways at the entrance.
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.

    o1925-0211662_thumb.jpg

    Stairs to Central Bar
    The stairs are not outdoors.
    No of steps: 6

    o1925-0211675_thumb.jpg

    Stairs to Travel Centre
    The stairs are outdoors.
    No of steps: 3
    The steps do not have handrails.
    The steps and the immediate area are well lit.

    o1925-0211660_thumb.jpg

    Landing

    o1925-0011718_thumb.jpg

    Lobby

    o1925-0211700_thumb.jpg

    Stairs to toilets
    The stairs are not outdoors.
    Number of Steps: 10,10,8
    There is a visual contrast between the step edge and the tread.

    o1925-0211740_thumb.jpg

    Stairs leading to concourse from Union street
    The stairs are not outdoors.
    No of steps: 12

    o1925-0211337_thumb.jpg

    Ticket Gates to Platforms 5 & 6
    Staff are available at the ticket gates to provide assistance.

    o1925-0211342_thumb.jpg

    Ticket Gates to Platforms 7 & 8
    Staff are available at the ticket gates to provide assistance.

    o1925-0211300_thumb.jpg

    Ticket Gates to Platforms 3 & 4
    Staff are available at the ticket gates to provide assistance.

    o1925-0211360_thumb.jpg

    Ticket Gates to Platforms 9 & 10
    Staff are available at the ticket gates to provide assistance.

    o1925-0211736_thumb.jpg

    Union Street Entrance stairs
    The stairs are not outdoors.
    No of steps: 16

    o1925-0211579_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1925-0211577_thumb.jpg

    Millie's Cookies
    The approach to the building may cause difficulty for some users.
    There is a slope leading up to the entrance.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1925-0211779_thumb.jpg

    Ticket Gates to Platforms 11-15
    Staff are available at the ticket gates to provide assistance.

    o1925-0211299_thumb.jpg

    Starbucks Coffee
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    Please be aware the counter maybe too high for someusers.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1925-0211803_thumb.jpg

    Ramp
    Please be aware the ramp is only 1.1 metres wide.
    Distance in metres: 10
    The ramp has a moderate gradient.

    o1925-0211659_thumb.jpg

    Ramp
    Distance in metres: 4
    The ramp has a moderate gradient.

    o1925-0211570_thumb.jpg

    The Body Shop
    The approach to the building may cause difficulty for some users.
    There is a slope leading up to the entrance.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1925-0211580_thumb.jpg

    Bagel Factory
    The approach to the building may cause difficulty for some users.
    There is a slope leading up to the entrance.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1925-0211575_thumb.jpg

    Costa Coffee
    The approach to the building may cause difficulty for some users.
    There is a slope leading up to the entrance.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    There are identical entrances at the front of the building.
    A wheelchair user cannot enter the building unaided.
    Wheelchair users may need assistance with the entry doors.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1925-0211704_thumb.jpg

    Showers
    The station has accessible shower facilities downstairs. There is a £5 charge which includes a £2 refundable deposit for shampoo, shower gel and a towel.

    o1925-0211758_thumb.jpg

    Cards Galore
    The approach to the building may cause difficulty for some users.
    There is a slope leading up to the entrance.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1925-0211257_thumb.jpg

    Currency Exchange
    There is a cash machine inside the business.
    The approach to the building may cause difficulty for some users.
    The business is located on a slope.
    There is one entrance into the building.
    A wheelchair user cannot enter the building unaided.
    A parent with a pushchair or pram cannot enter the building unaided.
    There are steps into the building.
    [Main/Most Accessible Entrance] If Yes, how many steps: 2
    There are double doors.

    o1925-0211812_thumb.jpg

    Concourse stairs
    The stairs are not outdoors.
    Number of Steps: 15,14,14
    There is a visual contrast between the step edge and the tread.

    o1925-0000027_thumb.jpg

    WHSmith
    The approach to the building may cause difficulty for some users.
    The business is located on a slope.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1925-0211339_thumb.jpg

    West Cornwall Pasty Co.
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The counter may be too high for some customers.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1925-0211766_thumb.jpg

    Patisserie Valerie
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1925-0211698_thumb.jpg

    The Beer House
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user cannot enter the building unaided.
    A parent with a pushchair or pram cannot enter the building unaided.
    There are steps into the building.
    [Main/Most Accessible Entrance] If Yes, how many steps: 3
    The steps have handrails.
    There are double doors.

    o1925-0211276_thumb.jpg

    Delice De France
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1925-0211569_thumb.jpg

    Accessorize
    The approach to the building may cause difficulty for some users.
    There is a slope leading up to the Entrance.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1925-0211277_thumb.jpg

    Burger king
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1925-0211566_thumb.jpg

    Boots
    The approach to the building may cause difficulty for some users.
    The business is located on a slope.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1925-0211757_thumb.jpg

    Bonapartes and Central Bar
    Both bars are located upstairs above the retail outlets and share the same entrance.
    The approach to the building may cause difficulty for some users.
    The business is located on a slope.
    There is one entrance into the building.
    A wheelchair user cannot enter the building unaided.
    There are steps leading up to both bars.
    A parent with a pushchair or pram cannot enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1925-0211567_thumb.jpg

    Thorntons
    The approach to the building may cause difficulty for some users.
    The business is located on a slight slope.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1925-0211340_thumb.jpg

    Upper Crust
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1925-0211565_thumb.jpg

    M&S Simply Food
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1925-0211883_thumb.jpg

    Ramp
    Distance in metres: 14
    The ramp has a moderate gradient.

    o1925-0211272_thumb.jpg

    Mobility Point

    o1925-0211756_thumb.jpg

    Central Bar
    The bar is located above the concourse. There is a lift which provides access upstairs.
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    The entrance next to the Hope street entrance has a lift leading up to the bar.
    A wheelchair user can enter the building unaided.
    The access is ramped.
    A parent with a pushchair or pram can enter the building unaided.
    There are steps into the building.
    [Main/Most Accessible Entrance] If Yes, how many steps: 6
    The steps have handrails.
    There are double doors.

    o1925-0211760_thumb.jpg

    Taco Mazama
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1925-0211474_thumb.jpg

    Oswald Street NCP Car Park
    No of Accessible spaces: 2
    There are two accessible spaces located next to the entrance of the station on level 5.
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o1925-0211516_thumb.jpg

    Platform Number: 12
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211501_thumb.jpg

    Platform Number: 13
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211563_thumb.jpg

    Grand Central Hotel
    The approach to the building will not cause difficulty for any users.

    o1925-0211681_thumb.jpg

    Travel Centre and Virgin first class lounge

    o1925-0211797_thumb.jpg

    Platform Number: 14
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211664_thumb.jpg

    Station Buildings

    o1925-0211551_thumb.jpg

    Gordon Street

    o1925-0211753_thumb.jpg

    Platform Number: 6
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211486_thumb.jpg

    Platform Number: 15
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211782_thumb.jpg

    Platform Number: 11
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211750_thumb.jpg

    Platform Number: 5
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211529_thumb.jpg

    Union Street.

    o1925-0211655_thumb.jpg

    Hope Street.

    o1925-0211348_thumb.jpg

    Platform Number: 7
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211355_thumb.jpg

    Platform Number: 8
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211377_thumb.jpg

    Platform Number: 10
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211370_thumb.jpg

    Platform Number: 9
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211820_thumb.jpg

    Station Buildings

    o1925-0211305_thumb.jpg

    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211746_thumb.jpg

    Platform Number: 4
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211288_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211291_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211821_thumb.jpg

    Main Concourse
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    Please be aware the concourse is moderately sloped in places. Mainly leading from the Entrances to the Platforms.
    There are arrivals information screens.
    There are departure information screens.

    Lower Level

    Telephones Ticket Machine Telephones Photos Lower Level Hope Street Entrance Lift for lower level platforms Escalator in lower concourse Argyle Street South Side Entrance Argyle Street North Side Entrance Escalator from concourse level 2 Escalator in lower street concourse Escalator from concourse to level 2 South Side Entrance Stairs Stairs in level 2 Concourse stairs Argyle Street Ticket Counter 2 Cheque Centre Vacant unit Ladbrokes Ebiquity South Side Entrance Hall Oswald Street. Hope Street Argyle Street. Lower level Concourse
    o1925-0211396_thumb.jpg

    How many are there: 1

    o1925-0211406_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o1925-0211405_thumb.jpg

    How many are there: 2

    o1925-0211403_thumb.jpg

    Photos

    o1925-0211393_thumb.jpg

    Lower Level Hope Street Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o1925-0211798_thumb.jpg

    Lift for lower level platforms

    o1925-0211823_thumb.jpg

    Escalator in lower concourse
    The escalator travels down.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o1925-0211458_thumb.jpg

    Argyle Street South Side Entrance.
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users may need assistance using the entrance.
    There are steps leading down to level 2 from this Entrance.

    o1925-0211410_thumb.jpg

    Argyle Street North Side Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o1925-0211840_thumb.jpg

    Escalator from concourse level 2
    The escalator travels down.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o1925-0211822_thumb.jpg

    Escalator in lower street concourse
    The escalator travels up.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o1925-0211415_thumb.jpg

    Escalator from concourse to level 2
    The escalator travels up.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o1925-0211463_thumb.jpg

    South Side Entrance Stairs
    The stairs are not outdoors.
    Number of Steps: 9,9

    o1925-0000296_thumb.jpg

    Stairs in level 2
    The stairs are not outdoors.
    Number of Steps: 10,10

    o1925-0211812_thumb.jpg

    Concourse stairs
    The stairs are not outdoors.
    Number of Steps: 15,14,14
    There is a visual contrast between the step edge and the tread.

    o1925-0211454_thumb.jpg

    Argyle Street

    o1925-0211400_thumb.jpg

    Ticket Counter 2
    There is a maze queue.
    How many windows: 2

    o1925-0211404_thumb.jpg

    Cheque Centre
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user cannot enter the building unaided.
    Wheelchair users may need assistance with the entrance doors.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1925-0211395_thumb.jpg

    Vacant unit

    o1925-0211402_thumb.jpg

    Ladbrokes
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The alternative entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    There are steps inside the entrance from Argyle Street. The entrance from the concourse provides level access.
    A wheelchair user cannot enter the building unaided.
    Wheelchair users may need assistance with the entry door.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o1925-0211830_thumb.jpg

    Ebiquity
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    The entrance from the concourse provides level access.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1925-0211459_thumb.jpg

    South Side Entrance Hall

    o1925-0211456_thumb.jpg

    Oswald Street.

    o1925-0211394_thumb.jpg

    Hope Street

    o1925-0211455_thumb.jpg

    Argyle Street.

    o1925-0211836_thumb.jpg

    Lower level Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are departure information screens.

    Lower Level Platforms

    Seats Ticket Counter by Platforms 16 & 17 Seats Ticket Machine Seats Helppoint Doors Doors Doors Doors Escalator from concourse level 2 Lift for Platforms 16 and 17 Escalator from concourse to level 2 Lift for lower level platforms Ticket Gates Ticket Gates Ticket Gates South Side Entrance Stairs Stairs in level 2 Platforms 16 and 17 Stairs Platforms 16 and 17 Stairs Corridor Corridor Escalator Area Corridor Platforms 16,17
    o1925-0211447_thumb.jpg

    How many individual seats (Benches count as 1): 16
    The seats provided are stable.
    The seating has armrests.

    o1925-0211851_thumb.jpg

    Ticket Counter by Platforms 16 & 17
    How many windows: 1
    The chip and PIN pad can be moved
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1925-0211448_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1925-0211841_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1925-0211442_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1925-0211856_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1925-0211846_thumb.jpg

    There are double doors.
    There are two sets of double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o1925-0211877_thumb.jpg

    There are double doors.
    There are two sets of double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o1925-0211871_thumb.jpg

    There are double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o1925-0211432_thumb.jpg

    There are double doors.
    There are two sets of double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o1925-0211840_thumb.jpg

    Escalator from concourse level 2
    The escalator travels down.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o1925-0211441_thumb.jpg

    Lift for Platforms 16 and 17

    o1925-0211415_thumb.jpg

    Escalator from concourse to level 2
    The escalator travels up.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o1925-0211798_thumb.jpg

    Lift for lower level platforms

    o1925-0211853_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1925-0211848_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.
    An accessible ticket gate entrance is not provided.
    Access can be gained when the ticket gates are unmanned.
    The ticket gate is automatic.

    o1925-0211878_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1925-0211463_thumb.jpg

    South Side Entrance Stairs
    The stairs are not outdoors.
    Number of Steps: 9,9

    o1925-0000296_thumb.jpg

    Stairs in level 2
    The stairs are not outdoors.
    Number of Steps: 10,10

    o1925-0211431_thumb.jpg

    Platforms 16 and 17 Stairs
    The stairs are not outdoors.
    Number of Steps: 12,12
    There is a visual contrast between the step edge and the tread.

    o1925-0211874_thumb.jpg

    Platforms 16 and 17 Stairs
    The stairs are not outdoors.
    Number of Steps: 12,12

    o1925-0211875_thumb.jpg

    Corridor

    o1925-0211876_thumb.jpg

    Corridor

    o1925-0211845_thumb.jpg

    Escalator Area

    o1925-0211852_thumb.jpg

    Corridor

    o1925-0211860_thumb.jpg

    Platform Number: 16
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o1925-0211867_thumb.jpg

    Platform Number: 17
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.