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    Map key

    Accessible WC
    ATM/Cash Machine
    Coffee Shop
    Cycle Rack/Storage
    Entrance
    Female Toilets
    Help point
    Lift
    Luggage Trolleys
    Male Toilets
    Photo Booth
    Ramp
    Seats
    Shop
    Single/Double Doors
    Stairs
    Taxi and Drop Off Point
    Taxi Rank
    Telephone
    Ticket Counter
    Ticket Machine
    Vending Machine
    Waiting Room
     
    Top

    Glasgow Queen Street

    Ground Floor

    Telephones Photos Luggage Trolley Seats Dundas Street Entrance ATM Cash Machine Photos Luggage Trolley Doors Seats Seats WHSmith Doors Luggage Trolley Vending Machine Seats Unisex Accessible Toilet Luggage Trolley Bike Ticket Machine Waiting Room Telephones Ticket Machine North Hanover Street Entrance Luggage Trolley Seats Seats Photos Doors Luggage Trolley Seats Seats Queen Street Low Level Entrance Ticket Machine Seats Helppoint Ticket Machine Lift Female Toilet Coffee Shop Ticket Counter Taxi & Drop Off Lift Male Toilet George Square Entrance Taxi Taxi & Drop Off Unisex Accessible Toilet Hanover Low Level Entrance Queen Street Low Level Entrance Ticket Gates Stairs George Square Ticket Gates Stairs to ladies toilet. Stairs Platform 8 Stairs Platform 9 Stairs Platform 9 North Hanover Street Entrance Dundas Street Entrance Ticket Gates Hanover Low Level Entrance Stairs to Platform 8 Ramp George Square George Square Ticket Gates Access Area Upper crust Ticket Office North Hanover Street Dundas Street Starbucks Bonapartes Costa Left Luggage and Lost Property Access Road Burger king Corridor Boots Station Building Corridor W.H smith Access Road Staff Area Corridor Station Building Platform 1 George Square Platform 7 Platform Access Dundas Street North Hanover Street Platform 5 Platform 3 Platform 6 Platform 4 Platform 2 Car Park Concourse
    o1933-0012613_thumb.jpg

    How many are there: 6

    o1933-0012575_thumb.jpg

    Photos

    o1933-0012571_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1.00
    Additional Details:
    Charge refunded an return of trolley.

    o1933-0012569_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o1933-0012639_thumb.jpg

    Dundas Street Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1933-0012523_thumb.jpg

    How many are there: 2

    o1933-0012634_thumb.jpg

    Photos

    o1933-0012570_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1933-0012716_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.

    o1933-0012572_thumb.jpg

    How many individual seats (Benches count as 1): 3
    The seats provided are stable.
    The seating has armrests.

    o1933-0012615_thumb.jpg

    How many individual seats (Benches count as 1): 16
    The seats provided are stable.
    The seating has armrests.

    o1933-0012649_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1933-0012638_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.

    o1933-0012546_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1.00
    Additional Details:
    Charge refunded on return of trolley.

    o1933-0000090_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    o1933-0012631_thumb.jpg

    How many individual seats (Benches count as 1): 26
    The seats provided are stable.
    The seating has armrests.

    o1933-0012650_thumb.jpg

    There are unisex accessible toilet facilities available.
    The door width is adequate.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens in.
    The door is light enough to open easily.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    The toilet layout is suitable for left-handed transfers.
    There are grab rails present.

    o1933-0012558_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1.00
    Additional Details:
    Cost is reclaimed on return of trolley.

    o1933-0012709_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 10
    The cycle racks are covered.

    o1933-0012637_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 3
    Prepaid tickets can be collected.

    o1933-0012599_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1933-0012636_thumb.jpg

    How many are there: 2

    o1933-0012630_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 4
    Prepaid tickets can be collected.

    o1933-0012576_thumb.jpg

    North Hanover Street Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1933-0012529_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1.00
    Additional Details:
    Charge refunded an return of trolley.

    o1933-0012557_thumb.jpg

    How many individual seats (Benches count as 1): 8
    The seats provided are stable.
    The seating has armrests.

    o1933-0012573_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o1933-0012665_thumb.jpg

    Photos

    o1933-0012655_thumb.jpg

    There are double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o1933-0012531_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o1933-0012548_thumb.jpg

    How many individual seats (Benches count as 1): 24
    The seats provided are stable.
    The seating has armrests.

    o1933-0012559_thumb.jpg

    How many individual seats (Benches count as 1): 16
    The seats provided are stable.
    The seating has armrests.

    o1933-0012656_thumb.jpg

    Queen Street Low Level Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1933-0012664_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1933-0012547_thumb.jpg

    How many individual seats (Benches count as 1): 8
    The seats provided are stable.
    The seating has armrests.

    o1933-0012705_thumb.jpg

    The Help Point is silver.
    The help point is for assistance getting through the ticket gates when unstaffed.
    What is the measurement of the Help point from floor to button in metres: 1.3
    The Help Point has an induction loop fitted.
    There is contact option for Information only.

    o1933-0012706_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1933-0012574_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 1.0
    What is the height of the call button in metres: 0.85
    What is the height of the direction button in metres: 1.0

    o1933-0000141_thumb.jpg

    There are female toilet facilities available.
    The toilets are not on level access.
    There is a flight of stairs up to the toilets.

    o1933-0012715_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1933-0012538_thumb.jpg

    Ticket Counter

    o1933-0012622_thumb.jpg

    Taxi & Drop Off
    The drop off point is clearly signed from the main entrance and/or from the approach to the station.
    There is enough room to accommodate safe side and rear loading.
    Please be aware that there is not direct level access from the drop off point to the pavement or designated pedestrianised area.
    This drop off point is not suitable for wheelchair access to the station.
    The footpath routes from the designated parking/drop off point are on an even surface.
    The route from the designated drop off point is Via an incline.
    The ramp/incline is shallow

    o1933-0012568_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 1.0
    What is the height of the call button in metres: 0.85
    What is the height of the direction button in metres: 1.0

    o1933-0000088_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilets require payment.
    The toilets are attended.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1933-0012617_thumb.jpg

    George Square Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1933-0012643_thumb.jpg

    Taxi

    o1933-0012596_thumb.jpg

    Taxi & Drop Off
    The drop off point is clearly signed from the main entrance and/or from the approach to the station.
    There is enough room to accommodate safe side and rear loading.
    Please be aware that there is not direct level access from the drop off point to the pavement or designated pedestrianised area.
    The dropped kerb directly outside the entrance is not suitable for wheelchair access.
    The footpath routes from the designated parking/drop off point are on an even surface.
    The route from the designated drop off point is Level.

    o1933-0000136_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    There are grab rails present.

    o1933-0012582_thumb.jpg

    Hanover Low Level Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1933-0012656_thumb.jpg

    Queen Street Low Level Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1933-0012666_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1933-0012627_thumb.jpg

    Stairs George Square
    The stairs are outdoors.
    No of steps: 10

    o1933-0012703_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1933-0000209_thumb.jpg

    Stairs to ladies toilet.
    The stairs are not outdoors.
    Number of Steps: 11,6
    There is a visual contrast between the step edge and the tread.

    o1933-0012670_thumb.jpg

    Stairs to Platform 8
    The stairs are not outdoors.
    Number of Steps: 17,16

    o1933-0012687_thumb.jpg

    Stairs to Platform 9
    The stairs are not outdoors.
    Number of Steps: 17,16

    o1933-0012698_thumb.jpg

    Stairs to Platform 9
    The stairs are not outdoors.
    Number of Steps: 14,15

    o1933-0012576_thumb.jpg

    North Hanover Street Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1933-0012639_thumb.jpg

    Dundas Street Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1933-0012712_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1933-0012582_thumb.jpg

    Hanover Low Level Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1933-0012681_thumb.jpg

    Stairs to Platform 8
    The stairs are not outdoors.
    Number of Steps: 19,10

    o1933-0012620_thumb.jpg

    Ramp George Square
    Distance in metres: 20
    The ramp has a moderate gradient.

    o1933-0012625_thumb.jpg

    George Square

    o1933-0012710_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1933-0012579_thumb.jpg

    Access Area

    o1933-0012616_thumb.jpg

    Upper crust
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1933-0012645_thumb.jpg

    Ticket Office

    o1933-0012708_thumb.jpg

    North Hanover Street

    o1933-0012642_thumb.jpg

    Dundas Street

    o1933-0012633_thumb.jpg

    Starbucks
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    There are no steps into the building.

    o1933-0012632_thumb.jpg

    Bonapartes
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1933-0012614_thumb.jpg

    Costa
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1933-0012603_thumb.jpg

    Left Luggage and Lost Property
    Wheelchair users can access all visitor areas and move around without obstruction.
    There is adequate lighting.
    There are no entry doors.
    The floor surfaces are slip resistant.
    The counter heights suit both seated and standing users.
    There is sufficient space to write or sign documents on the counter.

    o1933-0012624_thumb.jpg

    Access Road

    o1933-0012629_thumb.jpg

    Burger king
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1933-0012668_thumb.jpg

    Corridor

    o1933-0012635_thumb.jpg

    Boots
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o1933-0012528_thumb.jpg

    Station Building

    o1933-0012647_thumb.jpg

    Corridor

    o1933-0012714_thumb.jpg

    W.H smith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1933-0012578_thumb.jpg

    Access Road

    o1933-0012530_thumb.jpg

    Staff Area

    o1933-0012702_thumb.jpg

    Corridor

    o1933-0012612_thumb.jpg

    Station Building

    o1933-0012534_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1933-0012623_thumb.jpg

    George Square

    o1933-0012593_thumb.jpg

    Platform Number: 7
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1933-0012719_thumb.jpg

    Platform Access

    o1933-0012641_thumb.jpg

    Dundas Street

    o1933-0012707_thumb.jpg

    North Hanover Street

    o1933-0012566_thumb.jpg

    Platform Number: 5
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1933-0012555_thumb.jpg

    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1933-0012562_thumb.jpg

    Platform Number: 6
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1933-0012551_thumb.jpg

    Platform Number: 4
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1933-0012526_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1933-0012586_thumb.jpg

    Car Park
    The car park is close to the building.
    No of Accessible spaces: 4
    There is no vehicle height restriction barrier at the entrance to the car park.
    There is a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
    A wheelchair user can get from the parking area to the station without assistance.
    The car park surface is smooth and even.
    The footpath routes from the designated parking/drop off point are on an even surface.
    Tariff:
    See Photo.

    o1933-0012646_thumb.jpg

    Concourse
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    Lower Ground

    Lift Helppoint Seats Seats Lift Helppoint Stairs to Platform 8 Stairs to Platform 9 Stairs to Platform 9 Stairs platform 8 Platform 9 Platform 8
    o1933-0012574_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 1.0
    What is the height of the call button in metres: 0.85
    What is the height of the direction button in metres: 1.0

    o1933-0012694_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1933-0012677_thumb.jpg

    How many individual seats (Benches count as 1): 100
    Additional Details:
    The seating stretches for the full length of the platform.

    o1933-0012695_thumb.jpg

    How many individual seats (Benches count as 1): 100
    Additional Details:
    The seating stretches the full length of the platform.

    o1933-0012568_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 1.0
    What is the height of the call button in metres: 0.85
    What is the height of the direction button in metres: 1.0

    o1933-0012678_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1933-0012670_thumb.jpg

    Stairs to Platform 8
    The stairs are not outdoors.
    Number of Steps: 17,16

    o1933-0012687_thumb.jpg

    Stairs to Platform 9
    The stairs are not outdoors.
    Number of Steps: 17,16

    o1933-0012698_thumb.jpg

    Stairs to Platform 9
    The stairs are not outdoors.
    Number of Steps: 14,15

    o1933-0012681_thumb.jpg

    Stairs to Platform 8
    The stairs are not outdoors.
    Number of Steps: 19,10

    o1933-0012692_thumb.jpg

    Platform Number: 9
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1933-0012675_thumb.jpg

    Platform Number: 8
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next few departures.
    Boarding ramps are not available – please contact the station operator for assistance.