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    Map key

    Accessible Parking
    Accessible WC
    Coffee Shop
    Cycle Rack/Storage
    Entrance
    Female Toilets
    Help point
    Male Toilets
    Ramp
    Seats
    Single/Double Doors
    Stairs
    Telephone
    Ticket Counter
    Ticket Machine
    Vending Machine
    Waiting Room
     
    Top

    Hayes & Harlington

    Ground

    Help Point Seats Waiting Room Helppoint Vending Machine Seats Telephones Helppoint Seating Ticket Machine Telephones Station Approach Accessible Parking Ticket Machine Bon Cafe Bike Entry Doors Station Approach Entrance Male Toilet Female Toilet Unisex Accessible Toilet Ticket Counter Platform 1 Entrance Station Road Entrance Ramp Multi-Stairs to Platform 3 Multi-Stairs to the Car Park Multi-Stairs to Platform 4 Station Building Multi-Stairs to Platform 3 Landing Multi-Stairs to Platform 4 Ticket Concourse Platform 5 Bridge High Point Village Station Approach Commercial Area Pavement Concourse Station Road Platform 1 Platform 3 Platform 2 Pedestrian Area Car Park Platform 4
    o2012-0000270_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o2012-0000224_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o2012-0000004_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o2012-0000205_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o2012-0000170_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    o2012-0000204_thumb.jpg

    How many individual seats (Benches count as 1): 5

    o2012-0000085_thumb.jpg

    How many are there: 1

    o2012-0000223_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.3
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o2012-0000216_thumb.jpg

    How many individual seats (Benches count as 1): 3
    The seats provided are stable.
    The seating may not suit all intended users as there are no armrests.

    o2012-0000180_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o2012-0000238_thumb.jpg

    How many are there: 1

    o2012-0000152_thumb.jpg

    Station Approach Accessible Parking
    The car park is close to the building.
    No of Accessible spaces: 2
    There is no vehicle height restriction barrier at the entrance to the car park.
    There is a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
    A wheelchair user can get from the parking area to the station without assistance.
    The car park surface is smooth and even.
    The footpath routes from the designated parking/drop off point are on an even surface.

    o2012-0000241_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o2012-0000243_thumb.jpg

    Bon Cafe
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o2012-0000201_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 5
    The cycle racks are not covered.

    o2012-0000162_thumb.jpg

    There are double doors.
    The door is automatic with a manual switch.
    The door(s) slide open.
    The doorway is wide enough for all users.
    The manually operated powered doors activation system is positioned within reach of all users.
    The automatic doors remain open long enough for a slow-moving person to pass through.

    o2012-0000159_thumb.jpg

    Station Approach Entrance
    This is an entrance and exit.
    There is a raised crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o2012-0000199_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens outwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o2012-0000210_thumb.jpg

    There are female toilet facilities available.
    The toilets are not on level access.

    o2012-0000188_thumb.jpg

    There are unisex accessible toilet facilities available.
    The door width is adequate.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The door is light enough to open easily.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    The toilet layout is suitable for left-handed transfers.
    There are grab rails present.

    o2012-0000171_thumb.jpg

    Ticket Counter
    How many windows: 2

    o2012-0000261_thumb.jpg

    Platform 1 Entrance
    This is an entrance and exit.
    There is a raised crossing.

    o2012-0000247_thumb.jpg

    Station Road Entrance
    This is an entrance and exit.
    There is a Zebra crossing.

    o2012-0000253_thumb.jpg

    Ramp
    Distance in metres: 6
    The ramp has a very steep gradient.

    o2012-0000220_thumb.jpg

    Multi-Stairs to Platform 3
    The stairs are outdoors.
    Number of Steps: 12,12,12
    There is a visual contrast between the step edge and the tread.

    o2012-0000251_thumb.jpg

    Multi-Stairs to the Car Park
    The stairs are outdoors.
    Number of Steps: 17,15
    There is a visual contrast between the step edge and the tread.

    o2012-0000218_thumb.jpg

    Multi-Stairs to Platform 4
    The stairs are outdoors.
    Number of Steps: 12,12,12
    There is a visual contrast between the step edge and the tread.

    o2012-0000181_thumb.jpg

    Station Building

    o2012-0000236_thumb.jpg

    Multi-Stairs to Platform 3
    The stairs are not outdoors.
    Number of Steps: 16,16
    There is a visual contrast between the step edge and the tread.

    o2012-0000257_thumb.jpg

    Landing

    o2012-0000289_thumb.jpg

    Multi-Stairs to Platform 4
    The stairs are not outdoors.
    Number of Steps: 10,10,9
    There is a visual contrast between the step edge and the tread.

    o2012-0000179_thumb.jpg

    Ticket Concourse
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o2012-0000211_thumb.jpg

    Platform Number: 5
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o2012-0000219_thumb.jpg

    Bridge

    o2012-0000150_thumb.jpg

    High Point Village

    o2012-0000149_thumb.jpg

    Station Approach

    o2012-0000157_thumb.jpg

    Commercial Area

    o2012-0000250_thumb.jpg

    Pavement

    o2012-0000240_thumb.jpg

    Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are departure information screens.

    o2012-0000016_thumb.jpg

    Station Road

    o2012-0000266_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o2012-0000227_thumb.jpg

    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o2012-0000232_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o2012-0000156_thumb.jpg

    Pedestrian Area

    o2012-0000027_thumb.jpg

    Car Park
    There is a vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user cannot get from the parking area to the station without assistance.
    There are stairs between here and the station.

    o2012-0000166_thumb.jpg

    Platform Number: 4
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.