February 2019

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    Stations & on train

     

    Map key

    Accessible WC
    Cycle Rack/Storage
    Entrance
    Help point
    Ramp
    Seats
    Single/Double Doors
    Telephone
    Ticket Counter
    Ticket Machine
    Vending Machine
     
    Top

    Hayes (Kent)

    Ground Floor

    Helppoint Seats Telephones Ticket Machine Vending Machine Unisex Accessible Toilet Bike Ticket Counter Doors Station Approach Entrance Car Park Entrance Car Park Ramp Local Shops Platform 2 Platform 1 Shops Station Approach Shops Concourse Council Pay and Display Car Park Access Road
    o2193-0000006_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.4
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o2193-0000010_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o2193-0000023_thumb.jpg

    How many are there: 1

    o2193-0000046_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o2193-0000092_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    Under construction at time of audit.

    o2193-0000011_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 10
    The cycle racks are covered.

    o2193-0000025_thumb.jpg

    Ticket Counter
    How many windows: 2

    o2193-0000021_thumb.jpg

    There are double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o2193-0000089_thumb.jpg

    Station Approach Entrance
    This is an entrance and exit.
    There is a crossing area which has a central refuge.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o2193-0000030_thumb.jpg

    Car Park Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o2193-0000037_thumb.jpg

    Car Park Ramp
    Distance in metres: 7
    The ramp has a moderate gradient.

    o2193-0000024_thumb.jpg

    Local Shops

    o2193-0000002_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o2193-0000007_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o2193-0000057_thumb.jpg

    Shops

    o2193-0000056_thumb.jpg

    Station Approach

    o2193-0000058_thumb.jpg

    Shops

    o2193-0000022_thumb.jpg

    Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o2193-0000055_thumb.jpg

    Council Pay and Display

    o2193-0000032_thumb.jpg

    Car Park
    No of Accessible spaces: 3
    There is a vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o2193-0000035_thumb.jpg

    Access Road