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    Map key

    Accessible Parking
    Accessible WC
    Coffee Shop
    Cycle Rack/Storage
    Entrance
    Excess Fares Office
    Female Toilets
    Help point
    Lift
    Luggage Trolleys
    Male Toilets
    News Agent
    Photo Booth
    Ramp
    Seats
    Single/Double Doors
    Stairs
    Taxi and Drop Off Point
    Taxi Rank
    Telephone
    Ticket Machine
    Travel Information Office
    Vending Machine
    Waiting Room
     
    Top

    Leicester

    Ground Floor

    Doors Vending Machine Coffee Shop Seats Vending Machine News Agent Waiting Room Coffee Shop Bike Telephones Vending Machine Photos Coffee Shop Ticket machine Doors Luggage Trolley Waiting Room Seats Luggage Trolley Excess Fares Office Luggage Trolley Seats Seats Ticket Machine Ticket Machine Telephones Coffee Shop Help point Unisex Accessible Toilet Female Toilet Male Toilet Female Toilet Customer services Male Toilet Unisex Accessible Toilet Lift Ticket Gates Ticket Gates Lift Ramp Ramp Main Entrance Match Day Entrance Taxi and drop off Ticket Hall Entrance Taxi Car park 2 Platform 3 and 4 Lift Accessible entrance Ticket Gate Entrance Stairs Stairs Ticket Gates Upper Crust Ramp to accessible entrance Ramp Path Match Day Entrance Stairs Car Park Stairs Stairs to Platform 3 and 4 Stairs to Platform 1 and 2 Stairs to platform 1 and 2 Stairs to platforms 3 and 4 Ticket office Path First Class Lounge Platform 1 Platform 2 WHSmith Platform 4 Bridge Bridge Road Bridge Paved area Platform 3 Platform 1 Platform 4 Platform 2 Concourse Car park 1
    o2334-0012485_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.
    The automatic doors remain open long enough for a slow-moving person to pass through.

    o2334-0000020_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    o2334-0000038_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    Platform 1 and 2.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o2334-0000019_thumb.jpg

    How many individual seats (Benches count as 1): 27

    o2334-0000062_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    o2334-0000063_thumb.jpg

    News Agent
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o2334-0000064_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o2334-0012526_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    Both are accessible.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o2334-0012455_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 56
    The cycle racks are covered.

    o2334-0012302_thumb.jpg

    How many are there: 4

    o2334-0012303_thumb.jpg

    The vending machine contains sweets.

    o2334-0012450_thumb.jpg

    Photos

    o2334-0012436_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o2334-0012446_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 4
    Prepaid tickets can be collected.

    o2334-0012425_thumb.jpg

    There are double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o2334-0000021_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 0

    o2334-0000036_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o2334-0000025_thumb.jpg

    How many individual seats (Benches count as 1): 20

    o2334-0000018_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 0

    o2334-0012518_thumb.jpg

    Excess Fares Office
    How many windows: 1
    There are no low counters available for wheelchair users.
    Some customers may find the counter is too high, the height at its lowest point is 900mm
    The chip and PIN pad can be moved

    o2334-0000058_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 0

    o2334-0000066_thumb.jpg

    How many individual seats (Benches count as 1): 24

    o2334-0000078_thumb.jpg

    How many individual seats (Benches count as 1): 16

    o2334-0000008_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o2334-0012426_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 4
    Prepaid tickets can be collected.

    o2334-0012294_thumb.jpg

    How many are there: 4

    o2334-0012434_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o2334-0012395_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o2334-0012323_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    There are grab rails present.

    o2334-0012555_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o2334-0000033_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o2334-0012529_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o2334-0012441_thumb.jpg

    Customer services
    How many windows: 1

    o2334-0012532_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o2334-0012314_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    There are grab rails present.

    o2334-0012413_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 1
    The lift has a separate entrance and exit door.

    o2334-0000009_thumb.jpg

    Ticket Gates
    The ticket gates are not staffed.

    o2334-0012422_thumb.jpg

    Ticket Gates
    The ticket gates are not staffed.
    There is an accessible ticket gate entrance.

    o2334-0000022_thumb.jpg

    Lift

    o2334-0012504_thumb.jpg

    Ramp
    Distance in metres: 8
    The ramp has a shallow gradient.
    The ramp meets the necessary dimensions for gradient, width and length.
    The ramp and immediate area is well lit.

    o2334-0012506_thumb.jpg

    Ramp
    Distance in metres: 15
    The ramp has a shallow gradient.
    The ramp meets the necessary dimensions for gradient, width and length.
    The ramp and immediate area is well lit.

    o2334-0012491_thumb.jpg

    Main Entrance
    This is an entrance and exit.
    There is a raised crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o2334-0012466_thumb.jpg

    Match Day Entrance
    This is an entrance and exit.
    There is a raised crossing.
    There are no entry doors.
    Wheelchair users may need assistance using the entrance.
    There are steps.
    Additional Details:
    This entrance is only open on Leicester F.C. Home game days.

    o2334-0012458_thumb.jpg

    Drop off
    The drop off point is clearly signed from the main entrance and/or from the approach to the station.
    There is enough room to accommodate safe side and rear loading.
    There is direct level access from the drop off point to the pavement or designated pedestrianised area.
    The footpath routes from the designated parking/drop off point are on an even surface.
    The route from the designated drop off point is Level.
    Seating is provided at intervals on long or inclined routes.

    o2334-0012489_thumb.jpg

    Ticket Hall Entrance
    This is an entrance and exit.
    There is a raised crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o2334-0012457_thumb.jpg

    Taxi

    o2334-0213632_thumb.jpg

    Car park 2
    The car park is close to the building.
    No of Accessible spaces: 4
    There is no vehicle height restriction barrier at the entrance to the car park.
    There is a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
    A wheelchair user can get from the parking area to the station without assistance.
    The car park surface is smooth and even.
    The footpath routes from the designated parking/drop off point are on an even surface.

    o2334-0000059_thumb.jpg

    Platform 3 and 4 Lift

    o2334-0012407_thumb.jpg

    Accessible entrance
    This is an entrance and exit.
    There is a raised crossing.

    o2334-0000007_thumb.jpg

    Ticket Gate Entrance
    This is an entrance and exit.
    There is a raised crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o2334-0012509_thumb.jpg

    Stairs
    The stairs are outdoors.
    Number of Steps: 4,4
    There is a visual contrast between the step edge and the tread.

    o2334-0012501_thumb.jpg

    Stairs
    The stairs are outdoors.
    No of steps: 4

    o2334-0012514_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o2334-0012435_thumb.jpg

    Upper Crust
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o2334-0012397_thumb.jpg

    Ramp to accessible entrance
    Distance in metres: 6
    The ramp has a shallow gradient.
    The ramp meets the necessary dimensions for gradient, width and length.
    The ramp and immediate area is well lit.

    o2334-0012449_thumb.jpg

    Ramp
    Distance in metres: 2
    The ramp has a moderate gradient.

    o2334-0012414_thumb.jpg

    Path

    o2334-0000047_thumb.jpg

    Match Day Entrance Stairs
    The stairs are outdoors.
    Number of Steps: 13,13
    There is a visual contrast between the step edge and the tread.

    o2334-0000012_thumb.jpg

    Car Park Stairs
    The stairs are outdoors.
    Number of Steps: 16,16
    There is a visual contrast between the step edge and the tread.

    o2334-0000079_thumb.jpg

    Stairs to Platform 3 and 4
    The stairs are outdoors.
    Number of Steps: 15,14
    There is a visual contrast between the step edge and the tread.

    o2334-0000016_thumb.jpg

    Stairs to Platform 1 and 2
    The stairs are outdoors.
    Number of Steps: 15,14
    There is a visual contrast between the step edge and the tread.

    o2334-0012559_thumb.jpg

    Stairs to platform 1 and 2
    The stairs are outdoors.
    Number of Steps: 12,13,0
    There is a visual contrast between the step edge and the tread.

    o2334-0012521_thumb.jpg

    Stairs to platforms 3 and 4
    The stairs are outdoors.
    Number of Steps: 14,11
    There is a visual contrast between the step edge and the tread.

    o2334-0012429_thumb.jpg

    Ticket office
    How many windows: 3

    o2334-0012285_thumb.jpg

    Path

    o2334-0000090_thumb.jpg

    First Class Lounge

    o2334-0012549_thumb.jpg

    Platform 1

    o2334-0012384_thumb.jpg

    Platform 2

    o2334-0012433_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o2334-0012386_thumb.jpg

    Platform 4

    o2334-0012424_thumb.jpg

    Bridge

    o2334-0000015_thumb.jpg

    Bridge

    o2334-0012456_thumb.jpg

    Road

    o2334-0012513_thumb.jpg

    Bridge

    o2334-0012486_thumb.jpg

    Paved area

    o2334-0012523_thumb.jpg

    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o2334-0012546_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o2334-0012304_thumb.jpg

    Platform Number: 4
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are information boards indicating where specific coaches will be located when the train arrives.
    Boarding ramps are available – please contact the station operator to book assistance.

    o2334-0012545_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are information boards indicating where specific coaches will be located when the train arrives.

    o2334-0012438_thumb.jpg

    Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o2334-0012390_thumb.jpg

    Car park 1
    The car park is close to the building.
    No of Accessible spaces: 15
    There is a vehicle height restriction barrier at the entrance to the car park.
    There is a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
    A wheelchair user can get from the parking area to the station without assistance.
    The car park surface is smooth and even.
    The footpath routes from the designated parking/drop off point are on an even surface.