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    Stations & on train

     

    Map key

    Accessible WC
    ATM/Cash Machine
    Bar
    Coffee Shop
    Entrance
    Escalator
    Excess Fares Office
    Female Toilets
    Help point
    Lift
    Male Toilets
    Restaurant
    Seats
    Shop
    Stairs
    Subway
    Taxi Rank
    Telephone
    Ticket Counter
    Ticket Machine
    Travel Information Office
    Vending Machine
     
    Top

    London Fenchurch Street

    Ground Floor

    Lift in concourse Escalator from upper concourse Male Toilet Superdrug Escalator to upper concourse Burger King Taxi Unisex Accessible Toilet Female Toilet Sweet Express Fenchurch Place Entrance Stairs between concourses adjacent to lift Stairs between concourses adjacent to escalators Fenchurch Place Entrance Fenchurch place Fenchurch lower concourse
    o1889-0000012_thumb.jpg

    Lift in concourse

    o1889-0000032_thumb.jpg

    Escalator from upper concourse
    The escalator travels down.

    o1889-0000017_thumb.jpg

    There are male toilet facilities available.

    o1889-0000010_thumb.jpg

    Superdrug
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    Both entrances are equally accessible.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1889-0000035_thumb.jpg

    Escalator to upper concourse
    The escalator travels up.

    o1889-0000006_thumb.jpg

    Burger King
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    Both entrances are equally accessible.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1889-0000002_thumb.jpg

    Taxi

    o1889-0000030_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.

    o1889-0000318_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o1889-0000313_thumb.jpg

    Sweet Express
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user cannot enter the building unaided.
    There is insufficient room inside for a wheelchair user.
    The access is level.
    A parent with a pushchair or pram cannot enter the building unaided.
    There are no steps into the building.

    o1889-0000041_thumb.jpg

    Fenchurch Place Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1889-0000047_thumb.jpg

    Stairs between concourses adjacent to lift
    The stairs are not outdoors.
    Number of Steps: 7,11,11,10
    There is a visual contrast between the step edge and the tread.

    o1889-0000038_thumb.jpg

    Stairs between concourses adjacent to escalators
    The stairs are not outdoors.
    Number of Steps: 13,13,13
    There is a visual contrast between the step edge and the tread.

    o1889-0000041_thumb.jpg

    Fenchurch Place Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1889-0000001_thumb.jpg

    Fenchurch place

    o1889-0000004_thumb.jpg

    Fenchurch lower concourse
    There is no staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are departure information screens.

    Upper level

    Helppoint Helppoint Telephones Seats Travel Information Counter Vending Machine Seats Ticket Machine Excess Fares Counter Seats Vending Machine Seats Telephones Seats Telephones Ticket Machine The Pasty shop Seats Seats ATM Cash Machine Ticket Machine Upper Crust Sweet Express Nero Express Escalator to upper concourse Tower Concourse Ticket Counter The Pasty shop WHSmith Tower Entrance Ticket Counter in upper concourse The Fen Whistlestop Escalator from upper concourse Lift in concourse Cards galore Stairs leading to Tower Entrance Stairs from lower concourse to landing Tower Concourse Ticket Gates Stairs from landing to subway Stairs between concourses adjacent to lift Platforms 1 and 2 Stairs Platforms 3 and 4 Stairs Platforms 1 and 2 Stairs Stairs between concourses adjacent to escalators Platforms 3 and 4 Stairs Landing Ticket Gates on upper concourse Area behind platforms Tower Ticket Hall Subway Platform 3 Platform 4 Platform 1 Platform 2 Coopers Row Upper Concourse
    o1889-0000088_thumb.jpg

    The Help Point is yellow.
    What is the measurement of the Help point from floor to button in metres: 1.4
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1889-0000106_thumb.jpg

    The Help Point is yellow.
    What is the measurement of the Help point from floor to button in metres: 1.4
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o1889-0000056_thumb.jpg

    How many are there: 3

    o1889-0000051_thumb.jpg

    How many individual seats (Benches count as 1): 15

    o1889-0000070_thumb.jpg

    Travel Information Counter
    How many windows: 1
    There are no low counters available for wheelchair users.

    o1889-0000104_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o1889-0000107_thumb.jpg

    How many individual seats (Benches count as 1): 10

    o1889-0000141_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1889-0000132_thumb.jpg

    Excess Fares Counter
    How many windows: 1
    There are no low counters available for wheelchair users.
    Some customers may find the counter too high, the height at its lowest point is 0.97m.
    The chip and PIN pad can be moved
    There is an induction loop available.

    o1889-0000057_thumb.jpg

    How many individual seats (Benches count as 1): 10

    o1889-0000087_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o1889-0000086_thumb.jpg

    How many individual seats (Benches count as 1): 30

    o1889-0000133_thumb.jpg

    How many are there: 2

    o1889-0000071_thumb.jpg

    How many individual seats (Benches count as 1): 5

    o1889-0000072_thumb.jpg

    How many are there: 3

    o1889-0000075_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o1889-0000067_thumb.jpg

    The Pasty shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The counter may be too high for some users.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1889-0000089_thumb.jpg

    How many individual seats (Benches count as 1): 10

    o1889-0000105_thumb.jpg

    How many individual seats (Benches count as 1): 30

    o1889-0000073_thumb.jpg

    How many are there: 3

    o1889-0000074_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o1889-0000069_thumb.jpg

    Upper Crust
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The counter may be too high for some users.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1889-0000143_thumb.jpg

    Sweet Express
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user cannot enter the building unaided.
    The concourse is not wheelchair accessible.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1889-0000130_thumb.jpg

    Nero Express
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user cannot enter the building unaided.
    The concourse is not wheelchair accessible.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1889-0000035_thumb.jpg

    Escalator to upper concourse
    The escalator travels up.

    o1889-0000138_thumb.jpg

    Tower Concourse Ticket Counter
    How many windows: 2
    There is an induction loop available.
    Wheelchair users can access all visitor areas and move around without obstruction.

    o1889-0000128_thumb.jpg

    The Pasty shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user cannot enter the building unaided.
    The concourse is not wheelchair accessible.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1889-0000065_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o1889-0000145_thumb.jpg

    Tower Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o1889-0000061_thumb.jpg

    Ticket Counter in upper concourse

    o1889-0000053_thumb.jpg

    The Fen
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o1889-0000055_thumb.jpg

    Whistlestop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1889-0000032_thumb.jpg

    Escalator from upper concourse
    The escalator travels down.

    o1889-0000012_thumb.jpg

    Lift in concourse

    o1889-0000059_thumb.jpg

    Cards galore
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o1889-0000149_thumb.jpg

    Stairs leading to Tower Entrance
    The stairs are outdoors.
    No of steps: 3

    o1889-0000124_thumb.jpg

    Stairs from lower concourse to landing
    The stairs are not outdoors.
    No of steps: 9

    o1889-0000135_thumb.jpg

    Tower Concourse Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o1889-0000119_thumb.jpg

    Stairs from landing to subway
    The stairs are not outdoors.
    No of steps: 16

    o1889-0000047_thumb.jpg

    Stairs between concourses adjacent to lift
    The stairs are not outdoors.
    Number of Steps: 7,11,11,10
    There is a visual contrast between the step edge and the tread.

    o1889-0000091_thumb.jpg

    Platforms 1 and 2 Stairs
    The stairs are not outdoors.
    Number of Steps: 17,11
    There is a visual contrast between the step edge and the tread.

    o1889-0000113_thumb.jpg

    Platforms 3 and 4 Stairs
    The stairs are not outdoors.
    Number of Steps: 14,14
    There is a visual contrast between the step edge and the tread.

    o1889-0000095_thumb.jpg

    Platforms 1 and 2 Stairs
    The stairs are not outdoors.
    Number of Steps: 14,14
    There is a visual contrast between the step edge and the tread.

    o1889-0000038_thumb.jpg

    Stairs between concourses adjacent to escalators
    The stairs are not outdoors.
    Number of Steps: 13,13,13
    There is a visual contrast between the step edge and the tread.

    o1889-0000109_thumb.jpg

    Platforms 3 and 4 Stairs
    The stairs are not outdoors.
    Number of Steps: 17,11
    There is a visual contrast between the step edge and the tread.

    o1889-0000122_thumb.jpg

    Landing

    o1889-0000077_thumb.jpg

    Ticket Gates on upper concourse
    Staff are available at the ticket gates to provide assistance.

    o1889-0000079_thumb.jpg

    Area behind platforms

    o1889-0000140_thumb.jpg

    Tower Ticket Hall
    There is staff assistance available.
    There are areas of the hall that wheelchair users would not be able to get to.
    The concourse is not wheelchair accessible.
    There are no arrivals information screens.
    There are departure information screens.

    o1889-0000116_thumb.jpg

    Subway

    o1889-0000098_thumb.jpg

    Platform Number: 3
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1889-0000101_thumb.jpg

    Platform Number: 4
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1889-0000080_thumb.jpg

    Platform Number: 1
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1889-0000083_thumb.jpg

    Platform Number: 2
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o1889-0000155_thumb.jpg

    Coopers Row

    o1889-0000050_thumb.jpg

    Upper Concourse
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are departure information screens.