Shepherd's Bush

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

How many individual seats (Benches count as 1): 4
The seats provided are stable.
Seating is provided in a range of heights.
The seating has armrests.

Entrance Westfield shopping centre
This is an entrance and exit.
There is a Pelican crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

How many individual seats (Benches count as 1): 8

How many individual seats (Benches count as 1): 4
The seats provided are stable.
Seating is provided in a range of heights.
The seating has armrests.

How many individual seats (Benches count as 1): 2
The seats provided are stable.
Seating is provided in a range of heights.
The seating has armrests.

Cycles are stored in Racks
How many cycle racks: 12
The cycle racks are not covered.

The Help Point is yellow.
What is the measurement of the Help point from floor to button in metres: 1.1
There is contact option for Emergency only.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 2
Prepaid tickets cannot be collected.

Miss Ellies Coffee and Subs
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

The Help Point is yellow.
What is the measurement of the Help point from floor to button in metres: 1.1
There is contact option for Emergency only.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.1
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 0.7
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many are there: 2
Wheelchair users can access and turn round in front of the cash machine.
The controls are within the recommended height specification.

Ticket Counter
How many windows: 4

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 2
Prepaid tickets can be collected.

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 1.1
What is the height of the direction button in metres: 1.2
The lift has a separate entrance and exit door.

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 1.1
What is the height of the direction button in metres: 1.2

Entrance
This is an entrance and exit.
There is a Pelican crossing.

Stairs to Westfield entrance
The stairs are outdoors.
No of steps: 8

Stairs to Westfield entrance
The stairs are outdoors.
No of steps: 9

Shelter
There are seats in the shelter.
How many individual seats (Benches count as 1): 2

Stairs to bridge
The stairs are outdoors.
Number of Steps: 5,10,11
There is a visual contrast between the step edge and the tread.

Ticket gates
Staff are available at the ticket gates to provide assistance.

Stairs to bridge
The stairs are outdoors.
Number of Steps: 5,10,11
There is a visual contrast between the step edge and the tread.

Shelter
There are seats in the shelter.
How many individual seats (Benches count as 1): 1

Platform 1 Stairs
The stairs are not outdoors.
Number of Steps: 10,10,10
There is a visual contrast between the step edge and the tread.

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the handrail in metres: 0.9
What is the height of the call button in metres: 1.1
What is the height of the direction button in metres: 1.2
The lift has a separate entrance and exit door.

Landing

Platform 2 Stairs
The stairs are not outdoors.
Number of Steps: 7,7
There is a visual contrast between the step edge and the tread.

Concourse
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Bridge Stairs
The stairs are not outdoors.
Number of Steps: 10,10
There is a visual contrast between the step edge and the tread.

Ticket Counter
How many windows: 4

Bridge

Ticket Gates
Staff are available at the ticket gates to provide assistance.

Access to Flyover

Paved Area

Pavement to Westfield shopping centre

Ariel way

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Buildings

Concourse
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are departure information screens.

Bridge