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    Map key

    Accessible WC
    ATM/Cash Machine
    Car Parking
    Coffee Shop
    Cycle Rack/Storage
    Drop Off Point
    Entrance
    Female Toilets
    Help point
    Lift
    Luggage Trolleys
    Male Toilets
    Photo Booth
    Seats
    Single/Double Doors
    Stairs
    Taxi Rank
    Telephone
    Ticket Machine
    Vending Machine
    Waiting Room
     
    Top

    Stafford

    Ground Floor

    Telephones Telephones Seats Seats Helppoint Luggage Trolley Vending Machine Bike Seats Vending Machine Lk Gourmet Ticket Machine Seats Seats Vending Machine Seats Seats Bike Seats Seats Photos ATM Cash Machine Bike Seats Seats Vending Machine Seats Telephones Seats Waiting Room Waiting Room Taxi Unisex Accessible Toilet Doors Waiting Room Short stay Car Park Male Toilet Waiting Room Waiting Room Drop Off Female Toilet Waiting Room Station Entrance Lift on Platforms 3 and 4 Platform 1 Lift Lift on Platforms 5 and 6 Stairs Platform 1 Stairs for platforms 3 and 4 Stairs for platforms 5 and 6 Road Road Travel Centre Ticket Counter WHSmith Pumpkin Cafe Shop Railway Street Pavement Victoria Road Pavement Bridge Road Industrial Area and Staff Parking Ticket Hall Platform 6a Station Road Station Car Park No.2 Platform 6b Platform 5 Platforms 3 Platform 4 Multi Storey Car Park Platform 1
    o3138-0000111_thumb.jpg

    How many are there: 1

    o3138-0000154_thumb.jpg

    How many are there: 1

    o3138-0000081_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o3138-0000161_thumb.jpg

    How many individual seats (Benches count as 1): 9

    o3138-0009565_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 0.96
    The Help Point has an induction loop fitted.
    There is contact option for Emergency only.

    o3138-0009529_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 0

    o3138-0009590_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o3138-0009345_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 21
    The cycle racks are covered.

    o3138-0009551_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o3138-0000162_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o3138-0009395_thumb.jpg

    Lk Gourmet
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3138-0009498_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o3138-0000082_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o3138-0000134_thumb.jpg

    How many individual seats (Benches count as 1): 28

    o3138-0009527_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.

    o3138-0009528_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o3138-0009591_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o3138-0009535_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 14
    The cycle racks are covered.

    o3138-0009588_thumb.jpg

    How many individual seats (Benches count as 1): 16

    o3138-0000117_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o3138-0009505_thumb.jpg

    Photos

    o3138-0000179_thumb.jpg

    How many are there: 1

    o3138-0009534_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 38
    The cycle racks are covered.

    o3138-0009589_thumb.jpg

    How many individual seats (Benches count as 1): 9

    o3138-0009552_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.
    The seating has armrests.

    o3138-0009497_thumb.jpg

    The vending machine contains sweets. The vending machine contains food.

    o3138-0000074_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o3138-0000096_thumb.jpg

    How many are there: 1

    o3138-0009559_thumb.jpg

    How many individual seats (Benches count as 1): 16

    o3138-0000165_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3138-0000222_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3138-0009467_thumb.jpg

    Taxi

    o3138-0009517_thumb.jpg

    There are unisex accessible toilet facilities available.
    The door width is adequate.
    The main entrance doors of the toilet are automatic.
    The entrance door to the toilet opens out.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    The toilet layout is suitable for left-handed transfers.
    There are grab rails present.

    o3138-0009509_thumb.jpg

    There are double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o3138-0000152_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3138-0009476_thumb.jpg

    Short stay Car Park
    The car park is close to the building.
    No of Accessible spaces: 1
    There is no vehicle height restriction barrier at the entrance to the car park.
    There is a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
    A wheelchair user can get from the parking area to the station without assistance.
    The car park surface is smooth and even.
    The footpath routes from the designated parking/drop off point are on an even surface.

    o3138-0009620_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The main entrance doors of the toilet are automatic.
    The entrance door to the toilet opens inwards.
    The toilets are attended.
    The doors are lightweight enough to open easily.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There is a low-level urinal provided in the male WC.

    o3138-0000078_thumb.jpg

    Waiting Room
    There is a small steep ramp leading to the waiting room entry door.
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3138-0009398_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3138-0009474_thumb.jpg

    Drop Off
    The drop off point is clearly signed from the main entrance and/or from the approach to the station.
    There is not enough room to accommodate safe side and rear loading.
    There is direct level access from the drop off point to the pavement or designated pedestrianised area.
    The footpath routes from the designated parking/drop off point are on an even surface.
    The route from the designated drop off point is Level.

    o3138-0009613_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The main entrance doors of the toilet are automatic.
    The entrance door to the toilet opens inwards.
    The toilets are attended.
    The doors are lightweight enough to open easily.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station

    o3138-0009585_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3138-0009488_thumb.jpg

    Station Entrance
    This is an entrance and exit.

    o3138-0009572_thumb.jpg

    Lift on Platforms 3 and 4
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.90
    The lift has a separate entrance and exit door.

    o3138-0009532_thumb.jpg

    Platform 1 Lift
    There is a small incline leading into the lift.

    o3138-0009543_thumb.jpg

    Lift on Platforms 5 and 6
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.90
    The lift has a separate entrance and exit door.

    o3138-0009530_thumb.jpg

    Stairs Platform 1
    The stairs are outdoors.
    Number of Steps: 16,16
    There is a visual contrast between the step edge and the tread.

    o3138-0009569_thumb.jpg

    Stairs for platforms 3 and 4
    The stairs are outdoors.
    Number of Steps: 15,15
    There is a visual contrast between the step edge and the tread.

    o3138-0009540_thumb.jpg

    Stairs for platforms 5 and 6
    The stairs are outdoors.
    Number of Steps: 15,15
    There is a visual contrast between the step edge and the tread.

    o3138-0009465_thumb.jpg

    Road

    o3138-0009487_thumb.jpg

    Road

    o3138-0009493_thumb.jpg

    Travel Centre
    There is seating available inside the travel centre.

    o3138-0009502_thumb.jpg

    Ticket Counter
    There is a maze queue.
    How many windows: 3

    o3138-0000016_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The counter may be too high for some users.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3138-0009506_thumb.jpg

    Pumpkin Cafe Shop
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The alternative entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    There are entrances to the Cafe from the concourse and the platforms, both of which provide level access. The entrance from the platform has double doors.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3138-0009486_thumb.jpg

    Railway Street

    o3138-0009471_thumb.jpg

    Pavement

    o3138-0009485_thumb.jpg

    Victoria Road

    o3138-0009468_thumb.jpg

    Pavement

    o3138-0009537_thumb.jpg

    Bridge

    o3138-0009472_thumb.jpg

    Road

    o3138-0009466_thumb.jpg

    Industrial Area and Staff Parking

    o3138-0009490_thumb.jpg

    Ticket Hall
    There is staff assistance available.

    o3138-0009556_thumb.jpg

    Platform Number: 6a
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o3138-0009470_thumb.jpg

    Station Road

    o3138-0009461_thumb.jpg

    Station Car Park No.2
    The car park is close to the building.
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user cannot get from the parking area to the station without assistance.
    There are high kerbs at some of the crossing points leading to the station.
    The car park surface is smooth and even.
    The footpath routes from the designated parking/drop off point are on an even surface.

    o3138-0009548_thumb.jpg

    Platform Number: 6b
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o3138-0009562_thumb.jpg

    Platform Number: 5
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are coloured zones indicating where you should board the train for First or Standard accommodation.
    Boarding ramps are available – please contact the station operator to book assistance.

    o3138-0009575_thumb.jpg

    Platform Number: 3
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are coloured zones indicating where you should board the train for First or Standard accommodation.

    o3138-0009580_thumb.jpg

    Platform Number: 4
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o3138-0009332_thumb.jpg

    Multi storey Car Park
    No of Accessible spaces: 14
    There is a vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o3138-0009526_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are coloured zones indicating where you should board the train for First or Standard accommodation.
    Boarding ramps are available – please contact the station operator to book assistance.