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    Map key

    Accessible Parking
    Accessible WC
    ATM/Cash Machine
    Car Parking
    Cycle Rack/Storage
    Entrance
    Female Toilets
    Lift
    Luggage Trolleys
    Male and Accessible Toilet
    Male Toilets
    Photo Booth
    Seats
    Single/Double Doors
    Stairs
    Subway
    Taxi Rank
    Telephone
    Ticket Machine
    Vending Machine
    Waiting Room
     
    Top

    Stoke-on-Trent

    Ground Floor

    Ticket Machine Luggage Trolley Cycle Racks Seats Cycle Racks Bike Seats Telephones Ticket Machine Short Stay Car Park ATM Cash Machine Vending Machine Luggage Trolley Photos Seats Vending Machine Female Toilet Male Toilet On-Street Accessible Parking Unisex Accessible Toilet First Class Lounge Waiting Room Unisex Accessible Toilet Taxi Waiting Room Doors Male Accessible Toilet Female Toilet Station Entrance Lift Side Entrance Platform 2 Entrance Accessible Car Park Lift Subway Multi-Stairs Ticket Office Subway Multi-Stairs Car Park 2 Station Buildings Access Road Subway Bridge Pumpkin Cafe Car Park 1 Platform 3 Station Buildings Ticket Hall Paved Area North Stafford Hotel Car Park 3 Platform 1 Platform 2
    o3097-0000008_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 4
    Prepaid tickets can be collected.

    o3097-0000089_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1.00

    o3097-0002597_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 2
    The cycle racks are covered.

    o3097-0000046_thumb.jpg

    How many individual seats (Benches count as 1): 6

    o3097-0002743_thumb.jpg

    Cycles are stored in a shared compound/cages
    How many cycle racks: 62
    The cycle racks are covered.

    o3097-0000091_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 14
    The cycle racks are covered.

    o3097-0000085_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o3097-0000110_thumb.jpg

    How many are there: 4

    o3097-0002603_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3097-0002632_thumb.jpg

    Short Stay Car Park
    A wheelchair user can get from the parking area to the station without assistance.

    o3097-0000007_thumb.jpg

    How many are there: 1

    o3097-0000045_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    o3097-0002606_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3097-0000082_thumb.jpg

    Photos

    o3097-0000088_thumb.jpg

    How many individual seats (Benches count as 1): 5

    o3097-0000090_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    o3097-0000083_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are baby change facilities available.
    The baby change facilities are accessible for a wheelchair user.
    The baby change shelf is low enough for a wheelchair user.

    o3097-0000065_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station

    o3097-0002613_thumb.jpg

    On-Street Accessible Parking
    No of Accessible spaces: 2
    A wheelchair user cannot get from the parking area to the station without assistance.
    There are no dropped kerbs.
    Tariff:
    None.

    o3097-0002651_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    The toilets are not on level access.
    Take care as there is a raised drainage grate outside door.
    There are grab rails present.

    o3097-0000054_thumb.jpg

    First Class Lounge
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3097-0000079_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3097-0000058_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens in.

    o3097-0000097_thumb.jpg

    Taxi

    o3097-0000047_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3097-0000009_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.

    o3097-0000027_thumb.jpg

    There are male accessible toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.

    o3097-0000038_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.

    o3097-0000003_thumb.jpg

    Station Entrance
    This is an entrance and exit.

    o3097-0000052_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 1.0
    What is the height of the call button in metres: 0.9
    What is the height of the direction button in metres: 1.1
    The lift has a separate entrance and exit door.

    o3097-0000095_thumb.jpg

    Side Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3097-0002600_thumb.jpg

    Platform 2 Entrance
    This is an entrance and exit.
    There is a raised crossing.

    o3097-0000092_thumb.jpg

    Accessible Car Park
    No of Accessible spaces: 4
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.
    Tariff:
    Free.
    Additional Details:
    This is only a short stay car park. 20 minutes is the maximum stay.

    o3097-0000049_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 1.0
    What is the height of the call button in metres: 0.9
    What is the height of the direction button in metres: 1.1

    o3097-0000013_thumb.jpg

    Subway Multi-Stairs
    The stairs are not outdoors.
    Number of Steps: 15,5
    There is a visual contrast between the step edge and the tread.

    o3097-0000010_thumb.jpg

    Ticket Office

    o3097-0000017_thumb.jpg

    Subway Multi-Stairs
    The stairs are not outdoors.
    Number of Steps: 6,13
    There is a visual contrast between the step edge and the tread.

    o3097-0002640_thumb.jpg

    Car Park 2
    There is a vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user cannot get from the parking area to the station without assistance.
    No safe route.

    o3097-0002650_thumb.jpg

    Station Buildings

    o3097-0002591_thumb.jpg

    Access Road

    o3097-0000015_thumb.jpg

    Subway

    o3097-0000051_thumb.jpg

    Bridge

    o3097-0000087_thumb.jpg

    Pumpkin Cafe
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    From Platform 1.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3097-0002618_thumb.jpg

    Car Park 1
    No of Accessible spaces: 6
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o3097-0002564_thumb.jpg

    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o3097-0002669_thumb.jpg

    Station Buildings

    o3097-0000006_thumb.jpg

    Ticket Hall
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o3097-0002598_thumb.jpg

    Paved Area

    o3097-0002631_thumb.jpg

    North Stafford Hotel

    o3097-0002592_thumb.jpg

    Car Park 3
    No of Accessible spaces: 15
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o3097-0000076_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o3097-0002583_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.