February 2019

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    Map key

    Accessible WC
    Coffee Shop
    Entrance
    Escalator
    Female Toilets
    Help point
    Lift
    Lost Property
    Male Toilets
    Seats
    Single/Double Doors
    Stairs
    Ticket Counter
    Ticket Machine
    Train
    Waiting Room
     
    Top

    Stratford International

    Upper Ground

    Accessible WC Lost Property and Customer Service Reception Ticket Machine Coffee Shop Female Toilet Male Toilet Lift Escalator Westfield Centre Escalator up to Concourse Concourse Lift Doors Escalator down to Platforms 2 & 3 Westfield Centre Entrance Ticket Counter Westfield Paved Entrance Stratford International DLR Station Main Entrance Stairs to Concourse Stairs Westfield Centre Stairwell in Concourse Ticket Gates Staff Area Bridge Staff Area Paved Area Under Construction Paved Area Concourse Area Under Construction Westfield Centre
    o3621-0000023_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    There are grab rails present.

    o3621-0000013_thumb.jpg

    Lost Property and Customer Service Reception
    Wheelchair users can access all visitor areas and move around without obstruction.
    There is adequate lighting.
    There are no entry doors.
    The floor surfaces are slip resistant.

    o3621-0000017_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 3
    Prepaid tickets can be collected.

    o3621-0000016_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3621-0000030_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station

    o3621-0000029_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station

    o3621-0000104_thumb.jpg

    Under construction at time of audit.

    o3621-0000102_thumb.jpg

    Under construction at time of audit.

    o3621-0000048_thumb.jpg

    Escalator up to Concourse
    The escalator travels up.

    o3621-0000043_thumb.jpg

    Concourse Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 1
    What is the height of the direction button in metres: 1.1
    The lift has a separate entrance and exit door.

    o3621-0000037_thumb.jpg

    There are double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o3621-0000046_thumb.jpg

    Escalator down to Platforms 2 & 3
    The escalator travels down.

    o3621-0000109_thumb.jpg

    Under construction at time of audit.

    o3621-0000208_thumb.jpg

    Ticket Counter
    How many windows: 2

    o3621-0000020_thumb.jpg

    Under construction at time of audit.

    o3621-0000003_thumb.jpg

    Stratford International DLR Station

    o3621-0000008_thumb.jpg

    Main Entrance
    This is an entrance and exit.
    There is no safe crossing.
    The approach was under construction at time of assessment.

    o3621-0000040_thumb.jpg

    Stairs to Concourse
    The stairs are not outdoors.
    Number of Steps: 10,10,10,10,10,10,10
    There is a visual contrast between the step edge and the tread.

    o3621-0000099_thumb.jpg

    Under construction at time of audit.

    o3621-0000038_thumb.jpg

    Stairwell

    o3621-0000035_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o3621-0000034_thumb.jpg

    Staff Area

    o3621-0000106_thumb.jpg

    Under construction at time of audit.

    o3621-0000015_thumb.jpg

    Staff Area

    o3621-0000022_thumb.jpg

    Paved Area Under Construction

    o3621-0000005_thumb.jpg

    Paved Area

    o3621-0000011_thumb.jpg

    Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o3621-0000006_thumb.jpg

    Area Under Construction

    o3621-0000218_thumb.jpg

    Westfield Centre

    Lower Ground

    Help Point Seats Help Point Lift Concourse Lift Help Point Escalator down to Platforms 2 & 3 Seats Escalator Westfield Centre Help Point Escalator up to Concourse Waiting Room Help Point Help Point Stairs Westfield Centre Stairs to Concourse Shelter Shelter Shelter Shelter Shelter Shelter Shelter International Platform 1 Under Construction Platform 2 International Platform 4 Under Construction Platform 3
    o3621-0000115_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3621-0000116_thumb.jpg

    How many individual seats (Benches count as 1): 25

    o3621-0000119_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3621-0000104_thumb.jpg

    Under construction at time of audit.

    o3621-0000043_thumb.jpg

    Concourse Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 1
    What is the height of the direction button in metres: 1.1
    The lift has a separate entrance and exit door.

    o3621-0000083_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3621-0000046_thumb.jpg

    Escalator down to Platforms 2 & 3
    The escalator travels down.

    o3621-0000084_thumb.jpg

    How many individual seats (Benches count as 1): 25

    o3621-0000102_thumb.jpg

    Under construction at time of audit.

    o3621-0000085_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3621-0000048_thumb.jpg

    Escalator up to Concourse
    The escalator travels up.

    o3621-0000087_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3621-0000092_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3621-0000086_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3621-0000099_thumb.jpg

    Under construction at time of audit.

    o3621-0000040_thumb.jpg

    Stairs to Concourse
    The stairs are not outdoors.
    Number of Steps: 10,10,10,10,10,10,10
    There is a visual contrast between the step edge and the tread.

    o3621-0000114_thumb.jpg

    Shelter
    There are seats in the shelter.
    How many individual seats (Benches count as 1): 9

    o3621-0000113_thumb.jpg

    Shelter
    There are seats in the shelter.
    How many individual seats (Benches count as 1): 9

    o3621-0000094_thumb.jpg

    Shelter
    There are seats in the shelter.

    o3621-0000093_thumb.jpg

    Shelter
    There are seats in the shelter.
    How many individual seats (Benches count as 1): 9

    o3621-0000091_thumb.jpg

    Shelter
    There are seats in the shelter.
    How many individual seats (Benches count as 1): 9

    o3621-0000117_thumb.jpg

    Shelter
    There are seats in the shelter.

    o3621-0000081_thumb.jpg

    Shelter
    There are seats in the shelter.

    o3621-0000111_thumb.jpg

    International Platform 1 Under Construction

    o3621-0000077_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are coloured zones indicating where you should board the train for First or Standard accommodation. There are information boards indicating where specific coaches will be located when the train arrives.
    Boarding ramps are available – please contact the station operator to book assistance.

    o3621-0000112_thumb.jpg

    International Platform 4 Under Construction

    o3621-0000120_thumb.jpg

    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are coloured zones indicating where you should board the train for First or Standard accommodation. There are information boards indicating where specific coaches will be located when the train arrives.
    Boarding ramps are available – please contact the station operator to book assistance.