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    Map key

    Accessible and Unisex Toilets
    ATM/Cash Machine
    Coffee Shop
    Cycle Rack/Storage
    Drop Off Point
    Entrance
    Female and Accessible Toilet
    Female Toilets
    Help point
    Lift
    Male and Accessible Toilet
    Male Toilets
    Ramp
    Seats
    Stairs
    Taxi Rank
    Telephone
    Ticket Machine
    Vending Machine
    Waiting Room
     
    Top

    Sutton (London)

    Ground Floor

    Bike Seats Helppoint Telephones Vending Machine Waiting room Ticket machine Seats Seats Vending Machine Vending Machine Seats Helppoint Ticket Machine Seats ATM Cash Machine Ticket Machine Ticket Machine Helppoint Female toilet Main entrance Unisex Toilet Male toilet Unisex accessible toilet Drop-off Coffee shop Waiting room Taxi Bridge Entrance Pumpkin cafe shop Waiting room Unisex accessible toilet Ticket Gates Stairs to bridge entrance Lift Lift Lift Ticket gates Stairs to platform 4 Stairs to platform 1 Stairs to platforms 2 and 3 Ramp Ticket counter M&S Food to go Road Car park Road Bridge Pavement Pavement Concourse High Street Platform 3 Platform 4 Platform 1 Platform 2
    o3163-0008842_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 90
    The cycle racks are covered.

    o3163-0008883_thumb.jpg

    How many individual seats (Benches count as 1): 1

    o3163-0008882_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3163-0000022_thumb.jpg

    How many are there: 3

    o3163-0000054_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    o3163-0008910_thumb.jpg

    Waiting room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3163-0008793_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o3163-0008753_thumb.jpg

    How many individual seats (Benches count as 1): 6

    o3163-0008899_thumb.jpg

    How many individual seats (Benches count as 1): 2

    o3163-0008757_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.

    o3163-0000065_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks.
    Additional Details:
    There are two machines here.

    o3163-0008782_thumb.jpg

    How many individual seats (Benches count as 1): 6

    o3163-0008867_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.3
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3163-0008827_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3163-0008861_thumb.jpg

    How many individual seats (Benches count as 1): 6
    The seats provided are stable.
    The seating has armrests.

    o3163-0008798_thumb.jpg

    How many are there: 2

    o3163-0008796_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3163-0008797_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o3163-0008909_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.35
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3163-0008778_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The main entrance doors of the toilet are automatic.
    The entrance door to the toilet slides open.
    The doors are lightweight enough to open easily.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There is a larger cubicle provided that may be suitable for ambulant disabled people.
    Please be aware there are no handrails at either sides of the WC pan.

    o3163-0008845_thumb.jpg

    Main entrance
    This is an entrance and exit.
    There is a Pelican crossing.

    o3163-0008888_thumb.jpg

    There are unisex toilet facilities available.
    There are doors to the toilet block.
    The main entrance doors of the toilet are automatic.
    The entrance door to the toilet slides open.

    o3163-0008871_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The main entrance doors of the toilet are automatic.
    The entrance door to the toilet slides open.
    The doors are lightweight enough to open easily.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There is a larger cubicle provided that may be suitable for ambulant disabled people.

    o3163-0008877_thumb.jpg

    There are unisex accessible toilet facilities available.
    The door width is adequate.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The door is light enough to open easily.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    The toilet layout is suitable for right-handed transfers.
    There are grab rails present.

    o3163-0008820_thumb.jpg

    Drop-off
    The drop off point is clearly signed from the main entrance and/or from the approach to the station.
    There is enough room to accommodate safe side and rear loading.
    There is direct level access from the drop off point to the pavement or designated pedestrianised area.
    The footpath routes from the designated parking/drop off point are on an even surface.
    The route from the designated drop off point is via a Ramp.
    The ramp/incline is shallow
    Seating is provided at intervals on long or inclined routes.

    o3163-0008866_thumb.jpg

    Coffee shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3163-0008868_thumb.jpg

    Waiting room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3163-0008844_thumb.jpg

    Taxi

    o3163-0008823_thumb.jpg

    Bridge Entrance
    This is an entrance and exit.
    There is a Zebra crossing.
    There are no entry doors.
    The approach to the entrance may cause difficulty for some users.
    Please be aware there is a steep ramp to the entrance.
    Wheelchair users can use the entrance unaided.

    o3163-0008884_thumb.jpg

    Pumpkin cafe shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3163-0008885_thumb.jpg

    Waiting room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3163-0008894_thumb.jpg

    There are unisex accessible toilet facilities available.
    There are doors to the toilet block.
    The main entrance doors of the toilet are automatic.
    The entrance door to the toilet slides open.
    The toilets are kept locked.
    The toilets require a key which is available from station staff.
    The doors are lightweight enough to open easily.
    The toilet door opens outwards.

    o3163-0008825_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o3163-0008821_thumb.jpg

    Stairs to bridge entrance
    The stairs are outdoors.
    No of steps: 17

    o3163-0008902_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 1.1
    What is the height of the direction button in metres: 1.2

    o3163-0008860_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 1.1
    What is the height of the direction button in metres: 1.2

    o3163-0008913_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 1.1
    What is the height of the direction button in metres: 1.2

    o3163-0008854_thumb.jpg

    Ticket gates
    Staff are available at the ticket gates to provide assistance.

    o3163-0008904_thumb.jpg

    Stairs to platform 4
    The stairs are outdoors.
    Number of Steps: 14, 13
    There is a visual contrast between the step edge and the tread.

    o3163-0008878_thumb.jpg

    Stairs to platform 1
    The stairs are outdoors.
    Number of Steps: 14, 14
    There is a visual contrast between the step edge and the tread.

    o3163-0008880_thumb.jpg

    Stairs to platforms 2 and 3
    The stairs are outdoors.
    Number of Steps: 14, 12
    There is a visual contrast between the step edge and the tread.

    o3163-0008819_thumb.jpg

    Ramp
    Distance in metres: 51
    The ramp has a shallow gradient.

    o3163-0008850_thumb.jpg

    Ticket counter

    o3163-0008856_thumb.jpg

    M&S Food to go
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3163-0008838_thumb.jpg

    Road

    o3163-0008832_thumb.jpg

    Car park
    The car park is not close to the building.
    No of Accessible spaces: 5
    There is a vehicle height restriction barrier at the entrance to the car park.
    There is not a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
    A wheelchair user cannot get from the parking area to the station without assistance.
    The route involves using the access road into the car park.
    The car park surface is smooth and even.
    The footpath routes from the designated parking/drop off point are on an even surface.

    o3163-0008839_thumb.jpg

    Road

    o3163-0008858_thumb.jpg

    Bridge

    o3163-0008841_thumb.jpg

    Pavement

    o3163-0008840_thumb.jpg

    Pavement

    o3163-0008848_thumb.jpg

    Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are departure information screens.

    o3163-0008843_thumb.jpg

    High Street

    o3163-0008901_thumb.jpg

    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o3163-0008907_thumb.jpg

    Platform Number: 4
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o3163-0008864_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o3163-0008898_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.