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    Stations & on train

     

    Map key

    Accessible WC
    Cycle Rack/Storage
    Entrance
    Help point
    Lift
    Photo Booth
    Ramp
    Seats
    Single/Double Doors
    Stairs
    Telephone
    Ticket Counter
    Ticket Machine
     
    Top

    The Hawthorns

    Ground Floor

    Helppoint Doors Helppoint Helppoint Ticket Machine Unisex Accessible Toilet Seats Photos Bike Seats Helppoint Telephones Seats Bike Bike Lift Bridge Entrance Night Entrance Lift Main Entrance Ticket Counter Car Park Entrance Tram Entrance Car Park Stairs Bridge Entrance Ramp Landing Ramp Bridge Platform 1 Stairs Platform 2 Stairs Tram Stairs Pavement Pavement Car Park Bridge Accessible Car Park Platform Tram 1 Footpath Platform Tram 2 Concourse Footpath Platform 1 Platform 2
    o3232-0000008_thumb.jpg

    The Help Point is yellow.
    What is the measurement of the Help point from floor to button in metres: 1.2
    There is contact options for both Information and Emergencies.

    o3232-0016101_thumb.jpg

    There are double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o3232-0016092_thumb.jpg

    The Help Point is blue.
    What is the measurement of the Help point from floor to button in metres: 1.2
    There is contact options for both Information and Emergencies.

    o3232-0016105_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.2
    There is contact option for Emergency only.

    o3232-0000016_thumb.jpg

    The ticket machine accepts coins only.
    How many of this type of machine are there: 1
    Prepaid tickets cannot be collected.
    Additional Details:
    This is a permit to travel machine.

    o3232-0016094_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The toilets are kept locked.
    The toilets require a key which is available from station staff.
    This toilet is located next to the ticket counter where staff will release the automatic lock on request.
    There are grab rails present.
    There is an assistance alarm provided.

    o3232-0000080_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o3232-0016100_thumb.jpg

    Photos

    o3232-0000055_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 7
    The cycle racks are covered.

    o3232-0000057_thumb.jpg

    How many individual seats (Benches count as 1): 1

    o3232-0016143_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.2
    There is contact option for Emergency only.

    o3232-0000031_thumb.jpg

    How many are there: 1

    o3232-0000009_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o3232-0000056_thumb.jpg

    Cycles are stored in Lockers
    How many cycle racks: 6
    The cycle racks are covered.

    o3232-0016090_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 4
    The cycle racks are not covered.

    o3232-0000017_thumb.jpg

    Lift
    There is not enough room in the lift for a wheelchair user and their companion.
    The lift car measures 1020mm wide x 1400mm deep.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 1.25
    What is the height of the direction button in metres: 1.25

    o3232-0000123_thumb.jpg

    Bridge Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3232-0016102_thumb.jpg

    Night Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3232-0000010_thumb.jpg

    Lift

    o3232-0000064_thumb.jpg

    Main Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3232-0000032_thumb.jpg

    Ticket Counter
    How many windows: 1
    There is an induction loop available.
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3232-0000033_thumb.jpg

    Car Park Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3232-0004932_thumb.jpg

    Tram Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3232-0000035_thumb.jpg

    Car Park Stairs
    The stairs are outdoors.
    No of steps: 6

    o3232-0000123_thumb.jpg

    Bridge Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3232-0000028_thumb.jpg

    Ramp
    Distance in metres: 10
    The ramp has a shallow gradient.

    o3232-0016104_thumb.jpg

    Landing

    o3232-0000027_thumb.jpg

    Ramp Bridge
    Distance in metres: 7
    The ramp has a shallow gradient.

    o3232-0000023_thumb.jpg

    Platform 1 Stairs
    The stairs are not outdoors.
    Number of Steps: 14,14,8
    There is a visual contrast between the step edge and the tread.

    o3232-0000012_thumb.jpg

    Platform 2 Stairs
    The stairs are not outdoors.
    Number of Steps: 14,14,8
    There is a visual contrast between the step edge and the tread.

    o3232-0000116_thumb.jpg

    Tram Stairs
    The stairs are outdoors.
    Number of Steps: 7,7,7,7,5,5
    There is a visual contrast between the step edge and the tread.

    o3232-0016129_thumb.jpg

    Pavement

    o3232-0016130_thumb.jpg

    Pavement

    o3232-0000039_thumb.jpg

    Car Park
    There is a vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o3232-0000029_thumb.jpg

    Bridge

    o3232-0000058_thumb.jpg

    Accessible Car Park
    No of Accessible spaces: 12
    There is a vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o3232-0000099_thumb.jpg

    Platform Number: Tram 1
    There is no staff assistance on the platform.
    There are no train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are not available – please contact the station operator for assistance.
    Boarding ramps are not required - level access is available to all trams.

    o3232-0016091_thumb.jpg

    Footpath

    o3232-0000113_thumb.jpg

    Platform Number: Tram 2
    There is no staff assistance on the platform.
    There are no train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are not available – please contact the station operator for assistance.
    Boarding Ramps are not required - level access is available to all Trams.

    o3232-0000030_thumb.jpg

    Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o3232-0016093_thumb.jpg

    Footpath

    o3232-0000019_thumb.jpg

    Platform Number: 1
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are information boards indicating where specific coaches will be located when the train arrives.
    Boarding ramps are not available – please contact the station operator for assistance.

    o3232-0000004_thumb.jpg

    Platform Number: 2
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are information boards indicating where specific coaches will be located when the train arrives.
    Boarding ramps are not available – please contact the station operator for assistance.