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    Stations & on train

     

    Map key

    Accessible WC
    Cycle Rack/Storage
    Drop Off Point
    Entrance
    Female Toilets
    Help point
    Luggage Trolleys
    Male Toilets
    Photo Booth
    Ramp
    Seats
    Single/Double Doors
    Stairs
    Taxi and Drop Off Point
    Ticket Counter
    Ticket Machine
    Waiting Room
     
    Top

    Truro

    Ground

    Seats Drop Off Cycle Racks Help Point Seats Photos Ticket Machine Help Point Seats Doors Seats Seats Luggage Trolley Ticket Machine Toilet Platform 3 Ramped Entrance Waiting Room Unisex Accessible Toilet Platform 3 Stepped Entrance Main Entrance Platform 3 Entrance Male Toilet Female Toilet Ticket Gates Platform 3 Entrance Taxi & Drop Off Ticket Counter Steps Ticket Gates Platform 3 Stairs Platform 2 Stairs Ramp Platform 3 Stairs Platform 2 Stairs Level Crossing Hertz Station Buildings Bridge Bridge Pavement Pumpkin Cafe Car Park 1 Platform 1 Staff Car Park Ticket Hall Station Buildings Road Platform 3 Platform 2 Station Road Car Park 2
    o3272-0000445_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o3272-0000482_thumb.jpg

    Drop Off
    The drop off point is clearly signed from the main entrance and/or from the approach to the station.
    There is enough room to accommodate safe side and rear loading.
    There is direct level access from the drop off point to the pavement or designated pedestrianised area.
    The footpath routes from the designated parking/drop off point are on an even surface.
    The route from the designated drop off point is Level.

    o3272-0000370_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 6
    The cycle racks are not covered.

    o3272-0000450_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3272-0000453_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o3272-0000400_thumb.jpg

    Photos

    o3272-0000493_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3272-0000423_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3272-0000566_thumb.jpg

    How many individual seats (Benches count as 1): 1

    o3272-0000399_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.
    The automatic doors remain open long enough for a slow-moving person to pass through.

    o3272-0000401_thumb.jpg

    How many individual seats (Benches count as 1): 7

    o3272-0000442_thumb.jpg

    How many individual seats (Benches count as 1): 5

    o3272-0000418_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 0

    o3272-0000385_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3272-0000444_thumb.jpg

    Under construction at time of audit.

    o3272-0000476_thumb.jpg

    Platform 3 Ramped Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o3272-0000447_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3272-0000424_thumb.jpg

    Under construction at time of audit.

    o3272-0000485_thumb.jpg

    Platform 3 Stepped Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users may need assistance using the entrance.
    This is a stepped entrance.

    o3272-0000376_thumb.jpg

    Main Entrance
    This is an entrance and exit.
    There is a raised crossing.

    o3272-0000473_thumb.jpg

    Platform 3 Entrance
    This is not a designated entrance but can be used to gain step free access to Platform 3.
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.

    o3272-0000426_thumb.jpg

    Under construction at time of audit.

    o3272-0000425_thumb.jpg

    Under construction at time of audit.

    o3272-0000491_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o3272-0000473_thumb.jpg

    Platform 3 Entrance
    This is not a designated entrance but can be used to gain step free access to Platform 3.
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.

    o3272-0000019_thumb.jpg

    Taxi & Drop Off
    Please take care as this area is heavily cobbled.
    The drop off point is clearly signed from the main entrance and/or from the approach to the station.
    There is enough room to accommodate safe side and rear loading.
    Please be aware that there is not direct level access from the drop off point to the pavement or designated pedestrianised area.
    Please be aware that the footpath routes from the designated parking/drop off point are not on an even surface.
    The route from the designated drop off point is Level.

    o3272-0000390_thumb.jpg

    Ticket Counter
    There is a maze queue.
    How many windows: 4
    There is an induction loop available.
    The chip and PIN pad can be moved
    Wheelchair users can access all visitor areas and move around without obstruction.
    Literature is available in large print.
    There is no literature available in Braille.
    Literature is not available in an audio format.

    o3272-0000488_thumb.jpg

    Steps
    The stairs are outdoors.
    No of steps: 6

    o3272-0000397_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o3272-0000439_thumb.jpg

    Platform 3 Stairs
    The stairs are outdoors.
    Number of Steps: 15,9
    There is a visual contrast between the step edge and the tread.

    o3272-0000431_thumb.jpg

    Platform 2 Stairs
    The stairs are outdoors.
    Number of Steps: 15,8
    There is a visual contrast between the step edge and the tread.

    o3272-0000495_thumb.jpg

    Ramp
    Distance in metres: 27
    The ramp has a shallow gradient.
    The ramp meets the necessary dimensions for gradient, width and length.
    The ramp and immediate area is well lit.

    o3272-0000466_thumb.jpg

    Platform 3 Stairs
    The stairs are outdoors.
    Number of Steps: 12,11
    There is a visual contrast between the step edge and the tread.

    o3272-0000405_thumb.jpg

    Platform 2 Stairs
    The stairs are outdoors.
    Number of Steps: 14,9
    There is a visual contrast between the step edge and the tread.

    o3272-0000355_thumb.jpg

    Level Crossing

    o3272-0000420_thumb.jpg

    Hertz
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    Both entrances have a small ridge.

    o3272-0000369_thumb.jpg

    Station Buildings

    o3272-0000535_thumb.jpg

    Bridge

    o3272-0000434_thumb.jpg

    Bridge

    o3272-0000468_thumb.jpg

    Pavement

    o3272-0000059_thumb.jpg

    Pumpkin Cafe
    The cafe has additional seating on the platform.
    The approach to the building will not cause difficulty for any users.

    o3272-0000012_thumb.jpg

    Car Park 1
    Please be aware that there is a 20 minute waiting limit.
    No of Accessible spaces: 2
    There is no vehicle height restriction barrier at the entrance to the car park.

    o3272-0000570_thumb.jpg

    Platform Number: 1
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o3272-0000490_thumb.jpg

    Staff Car Park

    o3272-0000396_thumb.jpg

    Ticket Hall
    There is staff assistance available.

    o3272-0000583_thumb.jpg

    Station Buildings

    o3272-0000356_thumb.jpg

    Road

    o3272-0000461_thumb.jpg

    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o3272-0000412_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o3272-0000359_thumb.jpg

    Station Road

    o3272-0000006_thumb.jpg

    Car Park 2